Thenismoshop ... Bad experiences anyone?

Kayzee · 04-07-2013, 09:48 AM

Ordered from them a front splitter on march 31/ april 1.

Its been 7 days, i still have to get an email notifying me it was shipped, or a tracking number, or any confirmation.

Emailed them on the 4th day asking if it was shipped, no response.

However the charging of my credit card (how not surprising) didnt even take a day to do.

Sitting here wondering if im in for some painful backordering-taking 5 years to ship-shopping experience.

Anyone delt with them before?

DEpointfive0 · 04-07-2013, 03:31 PM

I haven't, but they're "West Covina Nissan" in CA, so you can google their number and call them

EDIT: Their number: (626) 732-1000

Amused TT · 06-02-2013, 04:47 PM

I got my rear fog light from them and they charged me like $14 for shipping Fedex and then sent it USPS. Then never called me back to refund the money.

jooonnn · 01-30-2014, 12:38 PM

I just bought some washers and a gtr push start from them and it got to my house in like 4 days from CA to SC.

Nick M · 05-05-2014, 11:52 AM

Quote:

Originally Posted by Kayzee

Ordered from them a front splitter on march 31/ april 1.

Its been 7 days, i still have to get an email notifying me it was shipped, or a tracking number, or any confirmation.

Emailed them on the 4th day asking if it was shipped, no response.

However the charging of my credit card (how not surprising) didnt even take a day to do.

Sitting here wondering if im in for some painful backordering-taking 5 years to ship-shopping experience.

Anyone delt with them before?

I am having the same experience right now.

I ordered last Tuesday the 29th.

No word, no tracking, 2 ignored emails.

Called them Friday May 2 asking for an update and when I might receive my tracking information after 4 business days. The woman on the phone was very pleasant and apologized and said I would have the tracking tomorrow, May 3. I have nothing, 6 days after my order.

My estimated arrival date was Tuesday May 6 in the ebay ad. Seems a little unlikely. Their negative eBay reviews say the same thing, some shipping related issues.

2014370z · 09-05-2014, 02:22 PM

Just my $.02 cents. First. Thank you to West Covina Nissan for the Stillen Exhuast System. The time between the order and shipment was very quick.

That said, regarding email communication and tracking, the process from a customer perspective does seem to be not a smooth as other transactions.

I attempted to be very clear in my communications, but at the same time calm after reading similar service reviews about West Covina.

Let me be clear, my experience was good, but there is definitely a gap in communication.

04-07-2013, 09:48 AM	#1 (permalink)
Kayzee Enthusiast Member Join Date: Jul 2012 Location: New York, NYC Posts: 361 Drives: around Rep Power: 13	Thenismoshop ... Bad experiences anyone? Ordered from them a front splitter on march 31/ april 1. Its been 7 days, i still have to get an email notifying me it was shipped, or a tracking number, or any confirmation. Emailed them on the 4th day asking if it was shipped, no response. However the charging of my credit card (how not surprising) didnt even take a day to do. Sitting here wondering if im in for some painful backordering-taking 5 years to ship-shopping experience. Anyone delt with them before?

04-07-2013, 03:31 PM	#2 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	I haven't, but they're "West Covina Nissan" in CA, so you can google their number and call them EDIT: Their number: (626) 732-1000 Trips likes this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

01-30-2014, 12:38 PM	#4 (permalink)
jooonnn Enthusiast Member Join Date: Oct 2012 Location: South Carolina Posts: 270 Drives: 2013 Nismo Rep Power: 13	I just bought some washers and a gtr push start from them and it got to my house in like 4 days from CA to SC. __________________ Try things once to see how it feels. Try things a second time to make sure you didn't like it

09-05-2014, 02:22 PM	#6 (permalink)
2014370z Base Member Join Date: Mar 2014 Location: Modesto ca Posts: 21 Drives: 2014 370z Rep Power: 11	Overall good, but can see the issue Just my $.02 cents. First. Thank you to West Covina Nissan for the Stillen Exhuast System. The time between the order and shipment was very quick. That said, regarding email communication and tracking, the process from a customer perspective does seem to be not a smooth as other transactions. I attempted to be very clear in my communications, but at the same time calm after reading similar service reviews about West Covina. Let me be clear, my experience was good, but there is definitely a gap in communication.

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06-02-2013, 04:47 PM	#3 (permalink)
Amused TT Base Member Join Date: Dec 2009 Location: Chicago, IL Posts: 83 Drives: 2012 370Z Rep Power: 16	I got my rear fog light from them and they charged me like $14 for shipping Fedex and then sent it USPS. Then never called me back to refund the money.