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Big Thank you Seb @ Specialty Z!

This might be one of the shortest threads that I've conducted, but I just wanted to say how satisfied I am with the feedback/follow up with Seb. I had emailed

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Old 08-16-2017, 02:42 PM   #1 (permalink)
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Default Big Thank you Seb @ Specialty Z!

This might be one of the shortest threads that I've conducted, but I just wanted to say how satisfied I am with the feedback/follow up with Seb. I had emailed him a few days ago (weekend) in regards to a previous tune. I decided to give Specialty Z a call during the weekday to get some pricing. A short wait with one of the representatives and Seb was on the phone. He took the time out of his day to speak to me and address my concerns.

*His email response time was way better than I expected. That is something important and clearly shows his advocacy for new/past clients.

Most importantly, he was honest, professional, and up front about Specialty Z's services. He even told me, he didn't want me to pay up front for a retune till we figured out what going on whether it be mechanical (car only has 39k miles/I'm pretty particular with maintenance)/tuning related.

After speaking about the tune itself, it clearly made sense that the motor had detonation. There is no way in hell that timing would be removed if there was no detonation? Am I right?

Thank you Seb/Specialty Z, looking forward to the remap!
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Old 08-16-2017, 06:43 PM   #2 (permalink)
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Couldn't agree more. I started this thread a few days ago - This has been stated many times, but...
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Old 08-16-2017, 07:50 PM   #3 (permalink)
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Originally Posted by Memphis370Z View Post
Couldn't agree more. I started this thread a few days ago - This has been stated many times, but...
Just read your thread. I'm glad he dialed you in well!
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Old 08-16-2017, 08:01 PM   #4 (permalink)
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I'd worked with Sebastian a few years back when he helped me tune my G37. It was an amazing experience! I will tune with him early next year when I finally get intakes for my Z!
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Old 08-16-2017, 08:32 PM   #5 (permalink)
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Specialty Z is the only place my car goes for work!! Seb and his crew are outstanding
he will be doing my motor build soon.. can't wait
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Old 08-16-2017, 10:10 PM   #6 (permalink)
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Specialty Z is the only place my car goes for work!! Seb and his crew are outstanding
he will be doing my motor build soon.. can't wait
That's what I told him as well. It gives me a good reason to visit the west coast again.
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Old 08-16-2017, 11:26 PM   #7 (permalink)
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Sebastian has earned every single kudo he has ever received. A quality guy to be sure
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Old 08-23-2017, 12:43 PM   #8 (permalink)
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My tune will come sooner than expected. Intakes should arrive by Friday and a tune soon afterwards!!
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Old 08-24-2017, 11:58 AM   #9 (permalink)
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Quote:
Originally Posted by KE_1508 View Post
This might be one of the shortest threads that I've conducted, but I just wanted to say how satisfied I am with the feedback/follow up with Seb. I had emailed him a few days ago (weekend) in regards to a previous tune. I decided to give Specialty Z a call during the weekday to get some pricing. A short wait with one of the representatives and Seb was on the phone. He took the time out of his day to speak to me and address my concerns.

*His email response time was way better than I expected. That is something important and clearly shows his advocacy for new/past clients.

Most importantly, he was honest, professional, and up front about Specialty Z's services. He even told me, he didn't want me to pay up front for a retune till we figured out what going on whether it be mechanical (car only has 39k miles/I'm pretty particular with maintenance)/tuning related.

After speaking about the tune itself, it clearly made sense that the motor had detonation. There is no way in hell that timing would be removed if there was no detonation? Am I right?

Thank you Seb/Specialty Z, looking forward to the remap!
Specialty Z is awesome.
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Old 08-26-2017, 10:14 AM   #10 (permalink)
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I almost forgot to add that Seb even sent me back my OEM map next day! Still surprised how quick his response time is considering his busy schedule.

Seb, if you're reading this, thank you so much! Hopefully we can iron out the issue prior to Road Atlanta at Z Nationals.
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Old 08-26-2017, 10:16 AM   #11 (permalink)
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Seems like a great tuner. Look forward to hitting him up when I am ready to go E85.

Anyone using an Ecutek flex fuel kit from him? How is it working out and how does it wire in?

What about Ecutek boost control?
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