TIL: Reprogramming window motor is not under warranty.

WAGAWAGA · 05-18-2014, 04:44 AM

Hello guys and gals. I've experienced some electrical problems regarding my drivers side windows. It would automatically go down 1/2 way after putting it up all the way. I can put it up all the way when the door is open, but as soon as I close the door, the window will go back down. I went in for service this morning and they told me it would not be covered, because no parts would need to be replaced. Service fee ($115) Honestly I feel really bummed out about all this and just had to vent somewhere. Have anyone experienced this problem before?

MacCool · 05-18-2014, 06:54 AM

Since your car isn't under manufacturer's warranty, you must have submitted the problem under an extended warranty that you purchased. Isn't this explained in the terms of your that warranty?

WAGAWAGA · 05-18-2014, 12:39 PM

I have the gold preferred, which said it covers all electrical repairs. Supposedly repairs and reprogramming is unrelated.

MacCool · 05-18-2014, 01:39 PM

Quote:

Originally Posted by WAGAWAGA

I have the gold preferred, which said it covers all electrical repairs. Supposedly repairs and reprogramming is unrelated.

Heh heh..."only a few items not covered...."

Quote:

The Gold Preferred and Gold Plans have coverage so extensive that only a few items are not covered:

Maintenance services, tires, wheel balance and alignment, battery, spark plugs and wires, fluids (unless required with covered repair), wiper blades, A/C recharge (unless required with covered repair) and/or conversion of the A/C system to operate on R134, lubricants and filters (unless required with covered repair), disc brake rotors and drums, brake pads, MacPherson strut inserts/shock absorbers, clutch friction disc and pressure plate, throw out bearing, lenses and bulbs, sealed beams, carpet and upholstery, trim, moldings, glass, bright metal, wheels, body sheet metal, exhaust system, paint and rust, squeaks and rattles, water leaks, wind noise, any component of an electrically-powered vehicle, any and all in-vehicle communications systems, immobilizer key, remote keyless switch assembly, air bag sensors, and all items not covered by the NIssan Limited Warranty or Emissions Warranty. For complete information concerning components covered, and those components which are excluded from coverage, please refer to the Security+Plus Service Agreement or contact your local Nissan dealer.

In addition, the Gold Plan does not cover:

Belts and hoses, and audio equipment.

tommy_nick · 09-18-2014, 12:15 PM

Do u have any idea how did the end up reprogramming it coz i have a similer problem

DEpointfive0 · 09-18-2014, 12:25 PM

Nope, never heard of google...

Meulen · 09-18-2014, 12:28 PM

when you find out what they did to re-program you're gonna freak out that it costed $115! You can do it yourself in under a minute

Limeybastard · 09-18-2014, 01:18 PM

Looks like a pinch sensor issue which may be integrated to the motor I dunno..

There was a good write up on here showing how to adjust the height of the glass ( it could be sitting too high on the channels), it consisted of all those adjustments, maybe that might help.

nomodsjk · 09-18-2014, 03:50 PM

Seriously man just google it its very simple. It consists of getting in the car shutting both doors rolling down both windows at the same time then holding down the button for about ten seconds until you hear them click then rolling them both up and hold for 10 seconds until you hear a click and you're done. I may have missed something small but that's basically it. This will happen to you anytime your battery dies or gets unplugged. My service advisor showed me this for free the first time I took my car in for device at Nissan. Its a damn shame they charged you a full hour for that but just consider it lesson learned. A lot of simple issues with our car can be solved with google or YouTube

Meulen · 09-19-2014, 08:29 AM

Quote:

Originally Posted by nomodsjk

Seriously man just google it its very simple. It consists of getting in the car shutting both doors rolling down both windows at the same time then holding down the button for about ten seconds until you hear them click then rolling them both up and hold for 10 seconds until you hear a click and you're done. I may have missed something small but that's basically it. This will happen to you anytime your battery dies or gets unplugged. My service advisor showed me this for free the first time I took my car in for device at Nissan. Its a damn shame they charged you a full hour for that but just consider it lesson learned. A lot of simple issues with our car can be solved with google or YouTube

actually, I had to do it last night. I re-program mine all the time cuz I'm constantly working on my car and disconnecting the battery.

All you do is roll it down, hold for 5 seconds. Roll it up, hold for 5 seconds.

05-18-2014, 04:44 AM	#1 (permalink)
WAGAWAGA Base Member Join Date: Apr 2010 Location: riverside Posts: 155 Drives: 2010 370z Black Rep Power: 15	TIL: Reprogramming window motor is not under warranty. Hello guys and gals. I've experienced some electrical problems regarding my drivers side windows. It would automatically go down 1/2 way after putting it up all the way. I can put it up all the way when the door is open, but as soon as I close the door, the window will go back down. I went in for service this morning and they told me it would not be covered, because no parts would need to be replaced. Service fee ($115) Honestly I feel really bummed out about all this and just had to vent somewhere. Have anyone experienced this problem before? Last edited by WAGAWAGA; 05-18-2014 at 12:56 PM.

09-18-2014, 12:25 PM	#6 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Nope, never heard of google... Meulen likes this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

09-18-2014, 12:28 PM	#7 (permalink)
Meulen A True Z Fanatic Join Date: Aug 2013 Location: Romeoville, IL Posts: 1,093 Drives: 2010 370z 40th Rep Power: 3390	when you find out what they did to re-program you're gonna freak out that it costed $115! You can do it yourself in under a minute nomodsjk likes this. __________________ Follow my build thread here: Meulens Build Journal

09-18-2014, 03:50 PM	#9 (permalink)
nomodsjk Premium Member Join Date: Apr 2014 Location: martinsburg wv Posts: 2,073 Drives: 2011 370z MB/7at Rep Power: 19962	Seriously man just google it its very simple. It consists of getting in the car shutting both doors rolling down both windows at the same time then holding down the button for about ten seconds until you hear them click then rolling them both up and hold for 10 seconds until you hear a click and you're done. I may have missed something small but that's basically it. This will happen to you anytime your battery dies or gets unplugged. My service advisor showed me this for free the first time I took my car in for device at Nissan. Its a damn shame they charged you a full hour for that but just consider it lesson learned. A lot of simple issues with our car can be solved with google or YouTube SouthArk370Z and Meulen like this.

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05-18-2014, 06:54 AM	#2 (permalink)
MacCool A True Z Fanatic Join Date: Apr 2011 Location: Midwest Posts: 1,349 Drives: 370Z PW 2014 Rep Power: 16	Since your car isn't under manufacturer's warranty, you must have submitted the problem under an extended warranty that you purchased. Isn't this explained in the terms of your that warranty?

05-18-2014, 12:39 PM	#3 (permalink)
WAGAWAGA Base Member Join Date: Apr 2010 Location: riverside Posts: 155 Drives: 2010 370z Black Rep Power: 15	I have the gold preferred, which said it covers all electrical repairs. Supposedly repairs and reprogramming is unrelated.

09-18-2014, 12:15 PM	#5 (permalink)
tommy_nick Base Member Join Date: Aug 2014 Location: united arab emeirets Posts: 53 Drives: 10 nissan 370z m6 Rep Power: 11	Do u have any idea how did the end up reprogramming it coz i have a similer problem

09-18-2014, 01:18 PM	#8 (permalink)
Limeybastard A True Z Fanatic Join Date: Apr 2014 Location: FL and London UK. Posts: 1,514 Drives: 2014 370Z Sport. Rep Power: 17	Looks like a pinch sensor issue which may be integrated to the motor I dunno.. There was a good write up on here showing how to adjust the height of the glass ( it could be sitting too high on the channels), it consisted of all those adjustments, maybe that might help.