Dealer won't fix the problems?

KrnAndy · 03-05-2016, 06:14 PM

So I recently bought this car, it was used at 76k miles, no major problems as of now, but pulled the fuse for the steering wheel lock as a precaution, but I also have the trunk hatch not opening problem, I saw that there was a tsb for that fix, I called to dealership to schedule a fix, they asked for my vin number to check recalls for my car specifically, but says there was nothing, not even the steering wheel lock replacement, my car is the 09... What should I do?

Trips · 03-05-2016, 07:02 PM

As for the steering wheel lock? Your vin should be covered.

You can look at the noted tsb from the thread below as it was posted by a former Nissan sponsor, But honestly IF you've already disabled it?

No need to go any further unless you actually need one to work for it to only fail in the future.

*Voluntary Service Campaign ** Steering Lock Fix**

Secondly the hatch issue for the most part is resolved by replacing the current springs with the longer ones noted in the hatch issue thread.

!!For 370Z Owners with the Stuck Hatch Release Issue!!

TSB: 2009 nissan 370z coupe; rear hatch will not open on first push of release button

SouthArk370Z · 03-05-2016, 07:12 PM

Your warranty is with Nissan, not the dealer. Go to another dealer.

labrador · 03-05-2016, 11:40 PM

Quote:

Originally Posted by SouthArk370Z

Your warranty is with Nissan, not the dealer. Go to another dealer.

He could have a 3rd party warranty. Doesnt nissan warranty expire at 60k?

SouthArk370Z · 03-06-2016, 10:32 AM

Quote:

Originally Posted by labrador

He could have a 3rd party warranty. Doesnt nissan warranty expire at 60k?

Very possible. I just assumed a Nissan (extended) warranty when TSBs and recalls were mentioned.

KrnAndy · 03-06-2016, 01:15 PM

i bought the car from a used car dealership, They don't provide a warranty, the car has 76k miles, but I contacted a Nissan dealership that was near my house about the tsb, and they said my vin didn't have any recalls. But it had the trunk release issue

I assumed these recalls and tsb's were free (you don't have to be under warranty?)

falconfixer · 03-07-2016, 05:51 AM

I guess I'll be the resident dickhead. You bought a 7 year old car with 76k mules on it, you might have to code out of pocket to repair some of the **** the previous owner was to lazy to take car of.manufacturers don't give free rides forever.

POS VETT · 03-07-2016, 06:57 AM

TSB is simply just that, a Technical Service Bulletin; it provides information to a specific issue and ways to repair or alleviate the issue and unfortunately it doesn't have to provide the fix for free. Recall is another story, the vehicles affected do not need to be still under factory warranty to be recalled and fixed for free.

That said, like others said, I would check with another dealer. Also, you can check NHTSA website and see if there was any pending recall (not TSB) for your car.

mults · 03-07-2016, 07:34 AM

When my hatch springs had to be replaced last year, the dealer wanted about $200 to fix it. When I mentioned that I had an extended warranty, they replaced it for free.

KrnAndy · 03-07-2016, 11:44 AM

Quote:

Originally Posted by falconfixer

I guess I'll be the resident dickhead. You bought a 7 year old car with 76k mules on it, you might have to code out of pocket to repair some of the **** the previous owner was to lazy to take car of.manufacturers don't give free rides forever.

Okay... I wasn't expecting a free ride or anything. I only assume a tsb was a recall, and might as well do Any recalls that hasn't been done before (to minimize costs... Why pay if there is a recall) if not then I'd be paying for maintence, other than the hatch, the cars a clean car.

Thanks guys, was basically confused whether or not tsb's were recalls.

90 ST · 03-07-2016, 11:50 AM

My TSB were both fixed well after warranty...
I would go to another dealer and see if they can do anything. If not, you already pulled the fuse, and the hatch release is a joke, cause the fix didn't fix anything.

kenchan · 03-07-2016, 12:51 PM

Quote:

Originally Posted by KrnAndy

Okay... I wasn't expecting a free ride or anything. I only assume a tsb was a recall, and might as well do Any recalls that hasn't been done before (to minimize costs... Why pay if there is a recall) if not then I'd be paying for maintence, other than the hatch, the cars a clean car.

Thanks guys, was basically confused whether or not tsb's were recalls.

tsb's are not the same as recalls. recalls are done when there is possible danger to the driver/passenger or other cars around them... or a major catastrophic failure to a car from operating.

TSB is just a fix if the owner/leaser of the car brings up an issue, there is a known fix for it.

btw, dat hatch not opening on the first try is easy to fix using 4~6 pennies.. search pennies.

90 ST · 03-07-2016, 02:17 PM

Quote:

Originally Posted by kenchan

tsb's are not the same as recalls. recalls are done when there is possible danger to the driver/passenger or other cars around them... or a major catastrophic failure to a car from operating.

TSB is just a fix if the owner/leaser of the car brings up an issue, there is a known fix for it.

btw, dat hatch not opening on the first try is easy to fix using 4~6 pennies.. search pennies.

We don't have pennies in Canada anymore...cost to much to make so we said fack 'em. lol

03-05-2016, 06:14 PM	#1 (permalink)
KrnAndy Base Member Join Date: Feb 2016 Location: Irvine Posts: 112 Drives: 09 Nissan 370z M6 Rep Power: 9	Dealer won't fix the problems? So I recently bought this car, it was used at 76k miles, no major problems as of now, but pulled the fuse for the steering wheel lock as a precaution, but I also have the trunk hatch not opening problem, I saw that there was a tsb for that fix, I called to dealership to schedule a fix, they asked for my vin number to check recalls for my car specifically, but says there was nothing, not even the steering wheel lock replacement, my car is the 09... What should I do? Last edited by KrnAndy; 03-05-2016 at 06:25 PM.

03-05-2016, 07:02 PM	#2 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,730 Drives: 🔰 Rep Power: 10	As for the steering wheel lock? Your vin should be covered. You can look at the noted tsb from the thread below as it was posted by a former Nissan sponsor, But honestly IF you've already disabled it? No need to go any further unless you actually need one to work for it to only fail in the future. Voluntary Service Campaign * Steering Lock Fix** Secondly the hatch issue for the most part is resolved by replacing the current springs with the longer ones noted in the hatch issue thread. !!For 370Z Owners with the Stuck Hatch Release Issue!! TSB: 2009 nissan 370z coupe; rear hatch will not open on first push of release button __________________

03-05-2016, 07:12 PM	#3 (permalink)
SouthArk370Z Premium Member Join Date: Nov 2010 Location: South Arkansas Posts: 8,435 Drives: 2014 Challenger Rep Power: 324198	Your warranty is with Nissan, not the dealer. Go to another dealer. Zoren 370 likes this. __________________ Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

03-07-2016, 05:51 AM	#7 (permalink)
falconfixer Track Member Join Date: Feb 2012 Location: 10aC Posts: 978 Drives: Taco Rep Power: 76	I guess I'll be the resident dickhead. You bought a 7 year old car with 76k mules on it, you might have to code out of pocket to repair some of the **** the previous owner was to lazy to take car of.manufacturers don't give free rides forever. labrador likes this. __________________ Bitch ex wife's scumbag lawyer made sure this went away.

03-07-2016, 06:57 AM	#8 (permalink)
POS VETT Track Member Join Date: Apr 2015 Location: Columbus OH Posts: 612 Drives: Z34\|C4LT4\|C6Z06\|V25 Rep Power: 3366	TSB is simply just that, a Technical Service Bulletin; it provides information to a specific issue and ways to repair or alleviate the issue and unfortunately it doesn't have to provide the fix for free. Recall is another story, the vehicles affected do not need to be still under factory warranty to be recalled and fixed for free. That said, like others said, I would check with another dealer. Also, you can check NHTSA website and see if there was any pending recall (not TSB) for your car. KrnAndy likes this.

03-06-2016, 01:15 PM	#6 (permalink)
KrnAndy Base Member Join Date: Feb 2016 Location: Irvine Posts: 112 Drives: 09 Nissan 370z M6 Rep Power: 9	i bought the car from a used car dealership, They don't provide a warranty, the car has 76k miles, but I contacted a Nissan dealership that was near my house about the tsb, and they said my vin didn't have any recalls. But it had the trunk release issue I assumed these recalls and tsb's were free (you don't have to be under warranty?)

03-07-2016, 07:34 AM	#9 (permalink)
mults A True Z Fanatic Join Date: Aug 2011 Location: Cleveland, OH Age: 69 Posts: 1,830 Drives: 2010 (40th) #706 Rep Power: 16886	When my hatch springs had to be replaced last year, the dealer wanted about $200 to fix it. When I mentioned that I had an extended warranty, they replaced it for free. __________________ mults 40th Anniversary 'Z', 312.06HP/260.58TQ (Dynosty EcuTek Tune) Build Date/Number: 1/27/2010 #706 Berk HFC + CBE, R2C CAI, Clear Bra, Cleveland Z Club

03-07-2016, 11:50 AM	#11 (permalink)
90 ST A True Z Fanatic Join Date: May 2010 Location: Calgary Posts: 1,861 Drives: 90 and 15 GMC Sierra Rep Power: 421	My TSB were both fixed well after warranty... I would go to another dealer and see if they can do anything. If not, you already pulled the fuse, and the hatch release is a joke, cause the fix didn't fix anything. __________________ Not driving your car to keep it in nice shape, is like not wanting to smash your girlfriend so she stays tight for the next guy.

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