Redline leather goods

Ïon

Not sure if this belongs here or the interior/exterior but has anyone dealt with Redlinegoods ? I ordered a custom shift boot, ebrake cover, from them...well over 150$, around a week ago and can not get ahold of them for the life of me...my card has been charged, no confirmation email or anything is this normal for them and I'll be contacted when the item ships or what? I know I provided them with the right email as well as I am getting all of their promo emails

They seemed reputable from the reviews I had read but I am having second thoughts now and considering having my bank do a charge back

update-They finally got back to me, looks like all is well and it will be shipping sometime in the next week. Just struck me as odd they don't send any sort of confirmation of payment or anything but such as life. Looking forward to my new shift and ebrake boot