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Luck continues...

Long story short... I have been working with this Nissan dealer that is only an hour away from me. He has a leftover 2015 Sport (MB, manual). I do love

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Old 01-15-2016, 09:36 AM   #1 (permalink)
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Long story short... I have been working with this Nissan dealer that is only an hour away from me. He has a leftover 2015 Sport (MB, manual). I do love black (my Q60S I have now is obsidian black), but I am so OCD that I told myself I wouldn't buy another black car. I am really happy with how "clean" my car looks .

Anyway, my 'Q60S values at about 28-30K for clean trade in, but my payoff is close to 34K. After weeks of discussing back and forth, he has offered me 34K for my car (trade in), and 31K for his Z. He has it listed at the sticker price of $34,789 (which is ridiculous I know).

I had planned on picking the car up last night (first time I saw it up close). I went to the dealer on new years day while they were closed. I was able to kinda see the car as it is parked next to the glass walls of the showroom. Last night when I saw the car up close, I found they clearly did not put any care into washing the vehicle. There were swirls and lings EVERYWHERE. I eventually went on to find a 3-4 inch actual scratch on the drivers side mirror. At that point I left. I told the salesman that my Infiniti now, with 10k miles on it, is in better shape than this "brand new" car. I SPECIFICALLY asked the lady on the phone if the car was spotless.

I am assuming they will try to contact me today. I'm sure they will either offer more money offer, or to try and buff the pain and fix the scratch.

Advice on this?
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Old 01-15-2016, 10:18 AM   #2 (permalink)
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I wouldn't let the dealership do anything to the paint - very few of them have the equipment and knowledge to fix it. When they do have the equipment, the job is usually delegated to the same guy that washes cars for minimum wage.

Look through some of Junkman2008's paint repair/maintenance threads on this site and see if the scratch is something that you might be able to repair. Or take the car for a test drive and visit your favorite body shop for an estimate.
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Old 01-15-2016, 10:34 AM   #3 (permalink)
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I paid for some exterior paint protection warranty on our new Honda recently, and I made the dealer redo it three times before finally giving up. They even had me meet their head detailer (not impressed ), who said he was going to do the work personally, and they gave it back to me with a giant scratch still remaining across the rear trunk deck. The warranty covers scratches, door dings, rock chips, bird crap etchings, etc for five years, which is why I got it. I wouldn't have let them touch the paint in the first place, but they said they had to apply some stupid product they said prevents scratches How ironic they caused a $hit ton of scratches applying the product
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Old 01-15-2016, 10:48 AM   #4 (permalink)
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I would ask them to see if they can order you (from another dealer?) another Z?
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Old 01-15-2016, 10:51 AM   #5 (permalink)
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Originally Posted by JARblue View Post


I paid for some exterior paint protection warranty on our new Honda recently, and I made the dealer redo it three times before finally giving up. They even had me meet their head detailer (not impressed ), who said he was going to do the work personally, and they gave it back to me with a giant scratch still remaining across the rear trunk deck. The warranty covers scratches, door dings, rock chips, bird crap etchings, etc for five years, which is why I got it. I wouldn't have let them touch the paint in the first place, but they said they had to apply some stupid product they said prevents scratches How ironic they caused a $hit ton of scratches applying the product
The idea of having a brand new car painted seems nuts to me. I have already had bad experiences with having body work/respray work done. It turned out to be a disaster. My Infiniti was taken back to the shop 3 times, because they did not do good work. I'm not going through that hassle again.
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Old 01-15-2016, 10:53 AM   #6 (permalink)
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I would ask them to see if they can order you (from another dealer?) another Z?
Good thinking..but I HIGHLY doubt they would even consider that. This particular Z has been sitting on their lot for quite some time. I looked back through the dealers pics, and they had it during last summer. I also asked the salesman, and he said it has been there at least 8 months. He is dying to get rid of it...which is why I have been offered the deal that I have.

It is almost much easier/more likely to strike a good deal on a dealer's inventory versus ordering or bringing a car in.
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Old 01-15-2016, 10:58 AM   #7 (permalink)
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Good thinking..but I HIGHLY doubt they would even consider that. This particular Z has been sitting on their lot for quite some time. I looked back through the dealers pics, and they had it during last summer. I also asked the salesman, and he said it has been there at least 8 months. He is dying to get rid of it...which is why I have been offered the deal that I have.

It is almost much easier/more likely to strike a good deal on a dealer's inventory versus ordering or bringing a car in.

You can tell them to professionally get rid of the swirls/scratches. AND upon your careful review and satisfaction on how the car looks, you can make the deal.
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Old 01-15-2016, 10:59 AM   #8 (permalink)
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The idea of having a brand new car painted seems nuts to me.
Swirls and such won't require new paint. Use the cost of repairing/repainting the mirror to negotiate a lower price.
Or walk. I probably would if the scratch requires more than a good buffing.

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I have already had bad experiences with having body work/respray work done. It turned out to be a disaster. My Infiniti was taken back to the shop 3 times, because they did not do good work. I'm not going through that hassle again.
If you took the Infiniti to a body shop, you need to find another one. There are shops out there that do good, honest work.
If you took the I to a dealer, that's what you can expect.
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Old 01-15-2016, 11:05 AM   #9 (permalink)
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Originally Posted by SouthArk370Z View Post
Swirls and such won't require new paint. Use the cost of repairing/repainting the mirror to negotiate a lower price.
Or walk. I probably would if the scratch requires more than a good buffing.


If you took the Infiniti to a body shop, you need to find another one. There are shops out there that do good, honest work.
If you took the I to a dealer, that's what you can expect.
Right, I understand that. I am very into the detailing world, which is also why I notice EVERYTHING, that the average person probably overlooks. I'm sure most people wouldn't even have seen the scratch on the mirror. I am very doubtful that the scratch can be buffed out, as it is in the paint. It is more than a surface blemish.

I took it to a body shop that is located near an Infiniti dealer. They told me they work on Infinitis all the time, so I assumed I would be safe. As far as body shops and dealers go, I trust almost none of them. They are all about making the quickest/easiest dollar possible. Quality work is rare to find.
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Old 01-15-2016, 11:14 AM   #10 (permalink)
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Originally Posted by zaimer View Post
... I am very doubtful that the scratch can be buffed out, as it is in the paint. It is more than a surface blemish.
I'd find another car.

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Originally Posted by zaimer View Post
... As far as body shops and dealers go, I trust almost none of them. They are all about making the quickest/easiest dollar possible. Quality work is rare to find.
I feel your pain - WJ Clinton

It will take some work to find a good shop but they do exist. I couldn't be more pleased with the shop that fixed my Z after I wrecked it. Log on to some local BBSs and ask for recommendations/warnings
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Old 01-15-2016, 12:55 PM   #11 (permalink)
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Quote:
Originally Posted by zaimer View Post
Long story short... I have been working with this Nissan dealer that is only an hour away from me. He has a leftover 2015 Sport (MB, manual). I do love black (my Q60S I have now is obsidian black), but I am so OCD that I told myself I wouldn't buy another black car. I am really happy with how "clean" my car looks .

Anyway, my 'Q60S values at about 28-30K for clean trade in, but my payoff is close to 34K. After weeks of discussing back and forth, he has offered me 34K for my car (trade in), and 31K for his Z. He has it listed at the sticker price of $34,789 (which is ridiculous I know).

I had planned on picking the car up last night (first time I saw it up close). I went to the dealer on new years day while they were closed. I was able to kinda see the car as it is parked next to the glass walls of the showroom. Last night when I saw the car up close, I found they clearly did not put any care into washing the vehicle. There were swirls and lings EVERYWHERE. I eventually went on to find a 3-4 inch actual scratch on the drivers side mirror. At that point I left. I told the salesman that my Infiniti now, with 10k miles on it, is in better shape than this "brand new" car. I SPECIFICALLY asked the lady on the phone if the car was spotless.

I am assuming they will try to contact me today. I'm sure they will either offer more money offer, or to try and buff the pain and fix the scratch.

Advice on this?
like she's going to care..
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Old 01-15-2016, 12:57 PM   #12 (permalink)
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keep looking, if u buy it there will this gnawing in the back of ur mind about the scratches forever..
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Old 01-15-2016, 01:14 PM   #13 (permalink)
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Originally Posted by zaimer View Post
The idea of having a brand new car painted seems nuts to me. I have already had bad experiences with having body work/respray work done. It turned out to be a disaster. My Infiniti was taken back to the shop 3 times, because they did not do good work. I'm not going through that hassle again.
They didn't paint it. They applied a "coating" as they called it. I know that it was just some stupid wax product that probably won't last more than a couple of months even though they claim that it lasts for five years

But the fact is they had to prep the car for application by polishing it. And they did a terrible job the first time. The second time was much better overall except for two panels. The third time was even better but there was still one long scratch on the trunk lid. I made them acknowledge that it was there and then drove off without letting them fix it.
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Old 01-15-2016, 01:17 PM   #14 (permalink)
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I once saw a Nissan "Sales Person" clean a smudge on a brand new car with a Subway napkin and he was going to town! He also applied lots of pressure in a zigzag motion.

I was like
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Old 01-15-2016, 01:30 PM   #15 (permalink)
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Originally Posted by schellingr View Post
I once saw a Nissan "Sales Person" clean a smudge on a brand new car with a Subway napkin and he was going to town! He also applied lots of pressure in a zigzag motion.

I was like
I bet he probably spit on the napkin too...
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