What is going on at TWM?

Arrvaxx · 04-21-2018, 10:09 PM

I ordered a shift knob from them and they sent the wrong one. After two emails they said they were going to make the right one and ship it. Three weeks later I sent them two emails and got no response and then left them a voicemail.

I've ordered two knobs and a short-shifter from them in the past and never had this issue...anyone know if they are having business issues?

Thanks.

Quicksilvers · 04-22-2018, 09:05 PM

Trying to get a hold of TWM Performance by email is one of the worst methods of communication. You should call them and discuss to them the situation and in my experience TWM Performance is very reputable and there should not be anything wrong on there end. I ran a TWM Performance shifter and shifter knob on an old Z it was worth waiting for. The TWM Performance shifter and shifter knob is eons better than the stock OEM Nissan shifter and shifter knob. I was able to cut my times down at the track with TWM Performance shifter and shifter knob it was well worth it.

Arrvaxx · 04-22-2018, 09:17 PM

Quote:

Originally Posted by Quicksilvers

Trying to get a hold of TWM Performance by email is one of the worst methods of communication. You should call them and discuss to them the situation and in my experience TWM Performance is very reputable and there should not be anything wrong on there end. I ran a TWM Performance shifter and shifter knob on an old Z it was worth waiting for. The TWM Performance shifter and shifter knob is eons better than the stock OEM Nissan shifter and shifter knob. I was able to cut my times down at the track with TWM Performance shifter and shifter knob it was well worth it.

I did try to call them...as I stated.

04-21-2018, 10:09 PM	#1 (permalink)
Arrvaxx A True Z Fanatic Join Date: Jul 2013 Location: Whore Island, MN Posts: 1,243 Drives: 40th F.I. Twin Turbo Rep Power: 18	What is going on at TWM? I ordered a shift knob from them and they sent the wrong one. After two emails they said they were going to make the right one and ship it. Three weeks later I sent them two emails and got no response and then left them a voicemail. I've ordered two knobs and a short-shifter from them in the past and never had this issue...anyone know if they are having business issues? Thanks. __________________ 2010 370Z 40th Anniversary (#480 born 1/19/2010) Fast Intentions Twin Turbo \| Varis Arising II \| Limited Edition Recaro Sportster \| Tuned by Specialty Z \| 604hp 525 torque @14lbs boost on 100 octane

04-22-2018, 09:05 PM	#2 (permalink)
Quicksilvers A True Z Fanatic Join Date: May 2017 Location: Atlanta, GA Posts: 2,039 Drives: 2017 370z Rep Power: 25463	Trying to get a hold of TWM Performance by email is one of the worst methods of communication. You should call them and discuss to them the situation and in my experience TWM Performance is very reputable and there should not be anything wrong on there end. I ran a TWM Performance shifter and shifter knob on an old Z it was worth waiting for. The TWM Performance shifter and shifter knob is eons better than the stock OEM Nissan shifter and shifter knob. I was able to cut my times down at the track with TWM Performance shifter and shifter knob it was well worth it.