Nissan 370Z Forum  

KW customer service

When I wrecked my car, one my V3's got destroyed. I called KW this morning and was able to purchase the spring, spring perch and strut directly from them. I

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Brakes & Suspension


Like Tree10Likes
  • 5 Post By redondoaveb
  • 2 Post By BettyZ
  • 3 Post By redondoaveb

Reply
 
LinkBack Thread Tools Display Modes
Old 06-27-2019, 10:30 PM   #1 (permalink)
A True Z Fanatic
 
redondoaveb's Avatar
 
Join Date: Apr 2017
Location: So. Commiefornia
Posts: 6,360
Drives: 2014 Nismo Gunmetal
Rep Power: 2684374
redondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond repute
Default KW customer service

When I wrecked my car, one my V3's got destroyed. I called KW this morning and was able to purchase the spring, spring perch and strut directly from them. I just got tracking info from them. It'll be delivered tomorrow. Oh yeah, free shipping also. How's that for customer service.
__________________
Fast Intentions "Stage Seb" twin turbo #098- Specialty Z/Tial-Xonarotor/CJM/Ecutek/HKS/KW/SPL/Hotchkis/Rohana/Toyo
700+whp
redondoaveb is offline   Reply With Quote
Old 06-27-2019, 11:02 PM   #2 (permalink)
A True Z Fanatic
 
Join Date: Aug 2018
Location: Chicagoland
Age: 37
Posts: 5,261
Drives: A Garage Queen
Rep Power: 2684371
BettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond repute
Default

Quote:
Originally Posted by redondoaveb View Post
When I wrecked my car, one my V3's got destroyed. I called KW this morning and was able to purchase the spring, spring perch and strut directly from them. I just got tracking info from them. It'll be delivered tomorrow. Oh yeah, free shipping also. How's that for customer service.
Glad to see someone posting about a positive experience they had with a supplier.

Sent from my SM-G955U using Tapatalk
Rusty and redondoaveb like this.
__________________
'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods
BettyZ is offline   Reply With Quote
Old 06-27-2019, 11:13 PM   #3 (permalink)
A True Z Fanatic
 
redondoaveb's Avatar
 
Join Date: Apr 2017
Location: So. Commiefornia
Posts: 6,360
Drives: 2014 Nismo Gunmetal
Rep Power: 2684374
redondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond reputeredondoaveb has a reputation beyond repute
Default

Quote:
Originally Posted by BettyZ View Post
Glad to see someone posting about a positive experience they had with a supplier.

Sent from my SM-G955U using Tapatalk
It's also nice to be able to go directly to the manufacturer and be treated so well. I think he felt sorry for me when I told him my car currently has BC coilovers on it .
Rusty, wideglideleon and BettyZ like this.
__________________
Fast Intentions "Stage Seb" twin turbo #098- Specialty Z/Tial-Xonarotor/CJM/Ecutek/HKS/KW/SPL/Hotchkis/Rohana/Toyo
700+whp
redondoaveb is offline   Reply With Quote
Old 06-28-2019, 12:53 AM   #4 (permalink)
A True Z Fanatic
 
Quicksilvers's Avatar
 
Join Date: May 2017
Location: Atlanta, GA
Posts: 2,039
Drives: 2017 370z
Rep Power: 25463
Quicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond reputeQuicksilvers has a reputation beyond repute
Default

Congratulations this is the first positive comment I have heard about them in a long time. If you are on a budget the BC coilovers are not that bad but they are not the best for a little more coin you can get better coilovers.
__________________
Mr. Clean
Quicksilvers is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Excellent Customer Service! TexasChuck Nissan 370Z General Discussions 7 11-03-2015 03:19 PM
Customer service dead? brutusvk The Lounge (Off Topic) 38 07-25-2014 03:19 PM
Want to see customer service?!?!?! DEpointfive0 Nissan 370Z General Discussions 24 09-05-2013 01:39 PM
ERZ Performance Customer Service UTAMAV Intake/Exhaust 3 10-06-2011 11:33 AM
KW Customer Service FAIL chops Nissan 370Z General Discussions 5 04-10-2011 01:29 AM


All times are GMT -5. The time now is 12:20 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2