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order issues/ lack of customer support

From Z1 own black friday/weekend sale thread: Due to an overwhelming response to our incredible Black Friday specials that overwhelmed our servers and knocked our website down several times yesterday

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Old 11-29-2012, 04:10 PM   #1 (permalink)
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From Z1 own black friday/weekend sale thread:

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Due to an overwhelming response to our incredible Black Friday specials that overwhelmed our servers and knocked our website down several times yesterday, we have decided to extend the deals through the weekend. All the specials are posted and available on Z1Motorsports.com - Nissan 300zx, 350Z, 370Z, Infiniti G35, GTR, and G37 Parts and Performance Experts.. Go check out the incredible deals on select items and save 6% off store wide when you shop online and use coupon code 12Z1BF6 during checkout.

If you have any issues or questions please give us a call today 770-838-7777. We will be here all day answering phones and packing your orders! Please let us know if you have any questions or issues!
Z1 Motorsports: Black Friday Sale

Yes, they probably should have answered your email, but with the magnitude of the sale they were having and the weekend you decided to email them. The responsible thing on you would have been to email them, and if they did not response within 24 hours (since the sale was 3-4 days long) you should have placed a direct call to them.
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