Absolute garbage costumer service from Z1 motorsports - took a $80 hit for nothing

Kaizoku

Here to share my Z1 experience as well. Purchased the big brake upgrade kit from base to sport on Monday of this week. Today is Thursday and I received the package, but they did not send 2 front rotors slotted and drilled, as well as the entire hardware kit. I don't have a single bolt, shim, nut, etc.

Contacted Z1 through phone and they told me the front rotors will be shipped separately next week. They had no idea about the hardware kit. I sent them images of the package and parts I was sent, still no word back on when they will ship the hardware kit or about tracking numbers.

Will update next week once I give them some time to make this right. Otherwise, this is my one and only time using Z1. Will be starting a claim with my bank if the rest of my parts aren't received by next week.