New wheels

raymondo510 · 05-15-2013, 12:06 PM

Well I thought I was pretty clear that I wanted and all black wheel when we talked as I was comparing them to the shadow finish, and when I received the email confirmation it stated that the wheels had the brushed lip and I responded asking if the wheel would be all black as requested and the vendor ensured me they would be, but when I called this morning he thought I only meant the center caps and hardware, wtf.....

kenchan · 05-15-2013, 01:40 PM

Quote:

Originally Posted by raymondo510

Well I thought I was pretty clear that I wanted and all black wheel when we talked as I was comparing them to the shadow finish, and when I received the email confirmation it stated that the wheels had the brushed lip and I responded asking if the wheel would be all black as requested and the vendor ensured me they would be, but when I called this morning he thought I only meant the center caps and hardware, wtf.....

sounds bs to me. is this ravspec?

raymondo510 · 05-15-2013, 01:43 PM

Quote:

Originally Posted by kenchan

sounds bs to me. is this ravspec?

No vivid

kenchan · 05-15-2013, 01:59 PM

Quote:

Originally Posted by raymondo510

Yea I don't think I would either, but his wheels just always looked really good to me. I think I'm gonna just keep them as is now and if I decide to change them down the road ill wrap them or powdercoat them

sounds good.

Quote:

Originally Posted by raymondo510

No vivid

yah, i dont deal with them much these days.

raymondo510 · 05-15-2013, 02:01 PM

Quote:

Originally Posted by kenchan

sounds good.

yah, i dont deal with them much these days.

Did you have some trouble with them?

Chuck33079 · 05-15-2013, 02:13 PM

Quote:

Originally Posted by raymondo510

Did you have some trouble with them?

I will never do business with Vivid. Google their treatment of customers, specifically the Subaru world. I saw enough people get ripped off that they'll never see a dime of my money. I'm glad you at least got something from them, even if it's not right. Many people didn't even get that. They make Agency Power, too, so that's off my list as well.

Back on topic- I love the wheels. I'd put them on.

kenchan · 05-15-2013, 02:19 PM

Quote:

Originally Posted by raymondo510

Did you have some trouble with them?

yah, back in 2002-2003 when i had another car, they sent me a cf rear spoiler which had running clearcoat. they weren't willing to help me out cause they said it was a manufacturing issue, nothing to do with their store or something.

they said i would have to pay the $50 or something to return it to the store which i thought was bs.

i ended up wet sanding it and polishing it out to smooth. looked great afterwards, but considering i spent a chunk of change on that spoiler, i should've been treated better, imo.

after that ordeal, i haven't bought much of anything from them.

raymondo510 · 05-15-2013, 03:00 PM

Quote:

Originally Posted by Chuck33079

I will never do business with Vivid. Google their treatment of customers, specifically the Subaru world. I saw enough people get ripped off that they'll never see a dime of my money. I'm glad you at least got something from them, even if it's not right. Many people didn't even get that. They make Agency Power, too, so that's off my list as well.

Back on topic- I love the wheels. I'd put them on.

Quote:

Originally Posted by kenchan

yah, back in 2002-2003 when i had another car, they sent me a cf rear spoiler which had running clearcoat. they weren't willing to help me out cause they said it was a manufacturing issue, nothing to do with their store or something.

they said i would have to pay the $50 or something to return it to the store which i thought was bs.

i ended up wet sanding it and polishing it out to smooth. looked great afterwards, but considering i spent a chunk of change on that spoiler, i should've been treated better, imo.

after that ordeal, i haven't bought much of anything from them.

My customer service experience with them was pretty good, they always answered my emails and questions, obviously this didn't go as planned, but I got the best quote from them on the wheels, but after this I'd be a little skeptical about ordering from them again.

05-15-2013, 12:06 PM	#1 (permalink)
raymondo510 Track Member Join Date: Mar 2012 Location: NORCAL Posts: 823 Drives: Like I stole It Rep Power: 15	Well I thought I was pretty clear that I wanted and all black wheel when we talked as I was comparing them to the shadow finish, and when I received the email confirmation it stated that the wheels had the brushed lip and I responded asking if the wheel would be all black as requested and the vendor ensured me they would be, but when I called this morning he thought I only meant the center caps and hardware, wtf..... __________________ If you ain't first...you're last! -RICKY BOBBY

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