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Originally Posted by travisjb ... how much customer service do you need on a set of wheels? lol I thought this exact same thing before everything went wrong with my
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#1 (permalink) |
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I thought this exact same thing before everything went wrong with my wheels. Customer service and how they deal with problems plays a large role in the success of most companies. When I was waiting on my wheels from Forgestar and it had reached the 6 or 7 week mark (which seems like not a big deal now compared to other peoples' wait times) I asked them if they could overnight ship them to me, and they flat out told me "no". It's those little things which won't cost them a lot of money but will please the consumer that would help them out a lot. I will consider buying from them again in the future if no other wheel options present themselves, but I will have to see some people actually receive their wheels and have a good feeling that they have gotten their issues all sorted out.
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#2 (permalink) | |
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![]() However, forgestar will NOT be getting my business... i will most likely go with Vossen wheels... |
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#3 (permalink) |
A True Z Fanatic
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One question, why doesn't forgestar come on this forum and explain to us why the f'ed up? How hard is it to package some rims and send them out? I'm partially color blind but I could tell those rims didn't match and caravan has been waiting far too long. The only reason why I like forgestar is cause of ddm. TSK TSK
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#4 (permalink) |
A True Z Fanatic
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you guys are right... the lateness is totally inexcusable and what happened to caravan was just flat wrong... i'll stop apologizing for them! still holding out hope that the wheels rock though!!!
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#6 (permalink) |
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Support counts. Im not rich, and every hard earned dollar matters. This car is a strecth on my budget, but you only live once. $1500.00 for any mod means lots of extra hours to cover all the bills. The last thing I would want, would be to spend that money for a F#$K#D up product and then get hosed. I look it at like this, $1500.00 = 50 hours of my life. The last thing you want is someone to take a week and a day or so away from you. Sorry if I sound like a bitch....
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#7 (permalink) | |
A True Z Fanatic
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Definetly gotta keep it real especially when it comes down to money and time.
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#8 (permalink) |
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Wow I almost went in with this buy-in.. that was like early may.. what the hell happened.. Ive been waiting for the first shipment to come out so I could see them and then maybe get on the next list.. sounds like that could be next year
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#10 (permalink) |
I shake Caravans
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Mike offered me a refund, but he's gonna get stuck with the bill since there are "no refunds" on custom made wheels.
That being said, I haven't found any other wheels that I like that are even close to the cost of these wheels with similar weights. If I find something before they send anything I'll cancel, but the only wheels I would like are the new concave vossens and they aren't even out yet =/
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#11 (permalink) | |
OG Priesthood
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#12 (permalink) | |
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#14 (permalink) |
I shake Caravans
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gonna go find it and vote...but if it's not the concave's then I'd suggest waiting for them first
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____________________ PROJECT DiaD - Sold but not forgotten! The first testicular guard, the "Cup," was used in Hockey in 1874 and the first helmet was used in 1974. That means it only took 100 years for men to realize that in order to work the penis, the brain must remain whole. |
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