Happens to the Best of Them

W.O.W. 370Z · 10-27-2012, 02:47 PM

Quote:

Originally Posted by dastaco

Bringing in a lawyer is the right thing to do, as you said COR is doing what's best for themselves in the short term which is almost always the worst course of action. I view this now as COR admitting to making inferior products and being more than willing to throw customers under the bus. Pretty much cements my opinion that if you do business with COR or any company COR produces for you are rolling the dice.

I agree 100%

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cheshirecat · 10-27-2012, 02:57 PM

Quote:

Originally Posted by dastaco

Bringing in a lawyer is the right thing to do, as you said COR is doing what's best for themselves in the short term which is almost always the worst course of action.

Absolutely. Regardless of who is responsible for what, this is a lot of money and the entire deal is best handled by lawyers on both sides.

IMO, once the website started getting edited, it became a completely different matter from "replace the wheel/fix the damage".

bullitt5897 · 10-27-2012, 08:31 PM

Quote:

Originally Posted by W.O.W. 370Z

The lawyer was brought in to protect the interests of the customer.

How could any reasonable person think that is wrong thing to do at that point and time?

Also there were damages besides the wheel. A lawyer was only choice for customer to be compensated and put back to the place he was before wheels fell apart.

Again I commend your loyalty to COR but don't let that stand in the way of logic or reason.

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Ok let me put it this way so it doesn't get misunderstood.

My opinion:

I think there is more to the story and that there is three sides to every story. In this case you have the customer's version of what happened (this is what is being spread across the Internet). COR has chosen to keep quiet from what has appeared to be on the advice of their legal council. Then we have what really happened without bias. I have not chosen any sides despite what a few members may believe...

I am a bit skeptical of the customers story to a degree. I believe some information has been left out. This information could be important in painting the real story... Since COR has not told their story none of us can make any real judgement on what really happened!

The customer does bring some pretty damning evidence with the warranty issues. This needs to be addressed by COR.

Now some members want to group other manufacturers in with this incident and honestly it's sad that these members would stoop to such a low blow with those manufacturers not here to defend themselves. Grouping another manufacturer into this is shady! The simple fact that another company purchases the same material from the same suppliers as COR does not make them a COR private label. The fact that a company may share work space/warehouse space does not make them a private label. The fact that a company has its own machinery and tooling to build its wheels definitely proves that they are not private label...

There are only so many sources for forged center blanks in the US as well as barrel manufacturers... Other brands have not had this issue and the fact that this is the first I have ever heard of a failure from COR and only a single wheelpoints to a rare incident. Unless COR is willing to release their testing of the suspect rim we will not know why that rim failed under load on the track.

All in all, there is no reason to tarnish the names of good companies like Strasse forged who have provided great products, customer service and have proven their wheels on and off the track. I don't know many wheel manufacturers who actually host their own track days both strip and road course like Strasse forged does... If anything my loyalties stand with Strasse forged.

Red__Zed · 10-27-2012, 08:46 PM

Quote:

Originally Posted by Ubetit

I guess I gather differently than you do. The customer would not have had everything paid for by now. I read, "Prior to the involvement of legal counsel, the client was offered a full refund, regardless of any specific warranty considerations." How does that fix the damage to his car?

Do you expect a component manufacturer to sign up for what would essentially amount to unlimited liability?

Ubetit · 10-27-2012, 10:08 PM

Quote:

Originally Posted by Red__Zed

Do you expect a component manufacturer to sign up for what would essentially amount to unlimited liability?

It would be nice but of course it's not going to happen. That's when the lawyers come in.

zero · 10-27-2012, 10:08 PM

Have they ever done any FEA on the design?

dastaco · 10-28-2012, 04:49 AM

So we are accepting the fact that Strasse is now made by COR? I'm pretty sure you owe someone an apology if that's the case.

Bottom line, COR makes a sub par product. They got caught on it and pulled shady business practices(screwing the customer and modifying their website). Sugar coat it all you want but this type of stuff distinguishes the good companies from the bad. From a consumer stand point I see a company that will not stand by their product and is willing to screw people over for a buck. This goes down stream to any other company they manufacture for. Right, wrong, or indifferent.... That's how business is. I personally will never purchase one of their products because of this, or any of their downstream products. If someone is not willing to be honest about what they sell then they need to find a new living.

W.O.W. 370Z · 10-28-2012, 10:00 AM

Quote:

Originally Posted by dastaco

So we are accepting the fact that Strasse is now made by COR? I'm pretty sure you owe someone an apology if that's the case.

Bottom line, COR makes a sub par product. They got caught on it and pulled shady business practices(screwing the customer and modifying their website). Sugar coat it all you want but this type of stuff distinguishes the good companies from the bad. From a consumer stand point I see a company that will not stand by their product and is willing to screw people over for a buck. This goes down stream to any other company they manufacture for. Right, wrong, or indifferent.... That's how business is. I personally will never purchase one of their products because of this, or any of their downstream products. If someone is not willing to be honest about what they sell then they need to find a new living.

I don't understand why he wont admit the truth. What is there to hide?

W.O.W. 370Z · 10-28-2012, 10:17 AM

Quote:

Originally Posted by Bullitt@UAMotorsports

Ok let me put it this way so it doesn't get misunderstood.

My opinion:

I think there is more to the story and that there is three sides to every story. In this case you have the customer's version of what happened (this is what is being spread across the Internet). COR has chosen to keep quiet from what has appeared to be on the advice of their legal council. Then we have what really happened without bias. I have not chosen any sides despite what a few members may believe...

I am a bit skeptical of the customers story to a degree. I believe some information has been left out. This information could be important in painting the real story... Since COR has not told their story none of us can make any real judgement on what really happened!

The customer does bring some pretty damning evidence with the warranty issues. This needs to be addressed by COR.

Now some members want to group other manufacturers in with this incident and honestly it's sad that these members would stoop to such a low blow with those manufacturers not here to defend themselves. Grouping another manufacturer into this is shady! The simple fact that another company purchases the same material from the same suppliers as COR does not make them a COR private label. The fact that a company may share work space/warehouse space does not make them a private label. The fact that a company has its own machinery and tooling to build its wheels definitely proves that they are not private label...

There are only so many sources for forged center blanks in the US as well as barrel manufacturers... Other brands have not had this issue and the fact that this is the first I have ever heard of a failure from COR and only a single wheelpoints to a rare incident. Unless COR is willing to release their testing of the suspect rim we will not know why that rim failed under load on the track.

All in all, there is no reason to tarnish the names of good companies like Strasse forged who have provided great products, customer service and have proven their wheels on and off the track. I don't know many wheel manufacturers who actually host their own track days both strip and road course like Strasse forged does... If anything my loyalties stand with Strasse forged.

Known shady vendor is ironic shady vendor. We arent talking about Zele and the molds you made from them, we are talking about Strasse wheels and their true origin.

I will post this again: This is from an authorized Strasse Vendor http://www.luxury4play.com/lamborghi...ml#post1809730. Are you calling him a liar?

Actually I know the owners of COR, Chris and Rob, awesome guys and yes they are made by COR as a private label...so does that tell you anything about the quality?? You know who makes ADV.1?? Not ADV.1..so whats your point??

C'mon man..you really going to fight me about semantics about who what when where...I sell a quality wheel in Strasse and know the owners and see my customers wheels being made...I don't place orders for wheels and never see them till they get to my door...I see the whole process and my customers get pics of each step...Thats the customer service I offer...Everything that rolls out of my shop is high quality and best of the best.

Again, just admit it. Dont ******** the community with your semantics.

Man up and just admit it.

zero · 10-28-2012, 10:30 AM

I bet these companies have never done any testing liked this.

Wheel Testing- YouTube

daisuke149 · 10-28-2012, 11:57 AM

Quote:

Originally Posted by dastaco

So we are accepting the fact that Strasse is now made by COR? I'm pretty sure you owe someone an apology if that's the case.

Bottom line, COR makes a sub par product. They got caught on it and pulled shady business practices(screwing the customer and modifying their website). Sugar coat it all you want but this type of stuff distinguishes the good companies from the bad. From a consumer stand point I see a company that will not stand by their product and is willing to screw people over for a buck. This goes down stream to any other company they manufacture for. Right, wrong, or indifferent.... That's how business is. I personally will never purchase one of their products because of this, or any of their downstream products. If someone is not willing to be honest about what they sell then they need to find a new living.

So COR had one wheel fail... and so the entire company now makes only sub par products?

I know people who have had their engine block replaced due to oil consumption... I guess Nissan makes **** products too right? go sell yours quick! god forbid you own a sub par product.

P.S again, seen rays wheel fail.. I guess they are **** too?

b1adesofcha0s · 10-28-2012, 12:07 PM

Yeah I'd say they have sub par customer service more than anything else.

daisuke149 · 10-28-2012, 12:09 PM

Quote:

Originally Posted by b1adesofcha0s

Yeah I'd say they have sub par customer service more than anything else.

agree. Lets not bash their product... instead their customer service people.

Vichtz · 10-28-2012, 12:20 PM

Seriously, just cause Kobe had an issue with one white girl, doesn't mean it should turn him off to all of them... One shitty product would not make me reconsider a COR product. Their terrible customer service, on the other hand, is enough to make me look else where.

b1adesofcha0s · 10-28-2012, 12:26 PM

Quote:

Originally Posted by Vichtz

Seriously, just cause Kobe had an issue with one white girl, doesn't mean it should turn him off to all of them... One shitty product would not make me reconsider a COR product. Their terrible customer service, on the other hand, is enough to make me look else where.

10-27-2012, 10:08 PM	#81 (permalink)
zero A True Z Fanatic Join Date: Dec 2008 Location: Southern California Posts: 1,259 Drives: MK 7.5 Golf R Rep Power: 22	Have they ever done any FEA on the design? __________________

10-28-2012, 04:49 AM	#82 (permalink)
dastaco Enthusiast Member Join Date: Jul 2011 Location: Cincinnati Posts: 348 Drives: Questionably Rep Power: 14	So we are accepting the fact that Strasse is now made by COR? I'm pretty sure you owe someone an apology if that's the case. Bottom line, COR makes a sub par product. They got caught on it and pulled shady business practices(screwing the customer and modifying their website). Sugar coat it all you want but this type of stuff distinguishes the good companies from the bad. From a consumer stand point I see a company that will not stand by their product and is willing to screw people over for a buck. This goes down stream to any other company they manufacture for. Right, wrong, or indifferent.... That's how business is. I personally will never purchase one of their products because of this, or any of their downstream products. If someone is not willing to be honest about what they sell then they need to find a new living. __________________

10-28-2012, 10:30 AM	#85 (permalink)
zero A True Z Fanatic Join Date: Dec 2008 Location: Southern California Posts: 1,259 Drives: MK 7.5 Golf R Rep Power: 22	I bet these companies have never done any testing liked this. Wheel Testing- YouTube __________________

10-28-2012, 12:07 PM	#87 (permalink)
b1adesofcha0s A True Z Fanatic Join Date: Jan 2011 Location: MD Posts: 40,963 Drives: HypeTrain Choo Choo! Rep Power: 141	Yeah I'd say they have sub par customer service more than anything else. daisuke149 likes this. __________________ Project: b1adeZmobile (2009 370Z) \| Uprev Tune by AAM Competition \| Berk Exhaust Project: b1adeZmobile 2.0 (2014 C7 Z51) \| Corsa Xtreme Exhaust

10-28-2012, 12:20 PM	#89 (permalink)
Vichtz Track Member Join Date: May 2012 Location: Unknown Posts: 538 Drives: PG 09 Nissan 370z Rep Power: 14	Seriously, just cause Kobe had an issue with one white girl, doesn't mean it should turn him off to all of them... One shitty product would not make me reconsider a COR product. Their terrible customer service, on the other hand, is enough to make me look else where. AK370Z, cow, b1adesofcha0s and 1 others like this. __________________ очень быстро ... Stillen Gen 3 CAI// Stillen CBE// B&M SS with PWJDM Shift Knob// Custom OCC// Drilled/Slotted Rotors//Halo/painted Headlights// Under-hood dress up