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*warning* theft & fraud by rennen international

How many wheels do they actually sell? I have never heard of them

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Old 06-23-2012, 11:45 AM   #31 (permalink)
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How many wheels do they actually sell? I have never heard of them
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Old 06-23-2012, 11:51 AM   #32 (permalink)
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Damnnnnnnnnn! What a ****. Good luck man!
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Old 06-23-2012, 11:51 AM   #33 (permalink)
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Not sure if this is the best method to resolve your issues. Good luck anyways
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Old 06-23-2012, 12:10 PM   #34 (permalink)
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From their website:
Quote:
Rennen™ International, has become known as and is widely regarded as “the one-stop shop” for every clients wheel needs, from custom manufacturing, forged, “one-off “, custom sets to mass production of some of the latest and greatest, cast wheels the industry has to offer. Rennen International is a company that fully understands all spectrums of the wheel market and the reason we constantly strive to meet the demands of each and every end-consumer, always exceeding their expectations of our products and services.
How they doing on that last part?
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Old 06-23-2012, 06:09 PM   #35 (permalink)
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This is one of the worst stories I've seen on the forums. I know I would be sooo frustrated and feeling powerless. Try to keep this in perspective: it's just a set of wheels, it's not about your health or a loved one. I hope you feel the support and sympathy we have here on The370Z forum for you.

Best of luck.
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Old 06-23-2012, 09:04 PM   #36 (permalink)
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UPDATE FROM THE OWNER


I wasnt sure if anything would happen until Monday but I got a call from the owner of Rennen International this afternoon. Seems like a really good guy and had no idea any of this was going on. He is very much an old school type of kat, not connected to the forums or even checks social media, but he had gotten a call from a client and called me personally. We talked for a little while and completely heard me out. The owner was very humble, apologetic and embarrassed at the level it had reached. I completely understood his stand point about the finisher's delays but made it clear that someone must be held accountable. He guaranteed that my wheels will be in immaculate condition, shipping Monday & I have his personal contact info to confirm with him that they did & to verify their condition once received. I will be working with him directly and hopefully have a resolution by the middle of next week.

Thanks for all the support guys... Ill make sure to keep everyone updated!!
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Old 06-23-2012, 09:15 PM   #37 (permalink)
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Quote:
Originally Posted by Chi_g35 View Post
UPDATE FROM THE OWNER


I wasnt sure if anything would happen until Monday but I got a call from the owner of Rennen International this afternoon. Seems like a really good guy and had no idea any of this was going on. He is very much an old school type of kat, not connected to the forums or even checks social media, but he had gotten a call from a client and called me personally. We talked for a little while and completely heard me out. The owner was very humble, apologetic and embarrassed at the level it had reached. I completely understood his stand point about the finisher's delays but made it clear that someone must be held accountable. He guaranteed that my wheels will be in immaculate condition, shipping Monday & I have his personal contact info to confirm with him that they did & to verify their condition once received. I will be working with him directly and hopefully have a resolution by the middle of next week.

Thanks for all the support guys... Ill make sure to keep everyone updated!!
Great to hear,I also went thru a similar wheel situation waiting 10 months for wheels and I was told 2 months then had to send the front one's back to get the offset changed and that took another month.

anyway very cool post pics when you get them on your car.
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Old 06-24-2012, 09:45 AM   #38 (permalink)
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Quote:
Originally Posted by Chi_g35 View Post
UPDATE FROM THE OWNER


I wasnt sure if anything would happen until Monday but I got a call from the owner of Rennen International this afternoon. Seems like a really good guy and had no idea any of this was going on. He is very much an old school type of kat, not connected to the forums or even checks social media, but he had gotten a call from a client and called me personally. We talked for a little while and completely heard me out. The owner was very humble, apologetic and embarrassed at the level it had reached. I completely understood his stand point about the finisher's delays but made it clear that someone must be held accountable. He guaranteed that my wheels will be in immaculate condition, shipping Monday & I have his personal contact info to confirm with him that they did & to verify their condition once received. I will be working with him directly and hopefully have a resolution by the middle of next week.

Thanks for all the support guys... Ill make sure to keep everyone updated!!
glad to hear it, but the rep that worked on this really needs to go, imo
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Old 06-25-2012, 04:30 AM   #39 (permalink)
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See, this is how you get things done. Everyone telling him to "get a lawyer" and all that crap that cost's even MORE money and time has it wrong. If you get screwed like this, you run a smear campaign on as many forums and social networking sites as you can, and you can guarantee that it will get someone's attention.

Good job man, and I hope everything works out.
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Old 06-26-2012, 09:08 PM   #40 (permalink)
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a lot of random US wheel companies popping up everywhere in the last couple years. Proabably all coming from the same place just like all the random coilover brands you see now.
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Old 06-27-2012, 11:41 PM   #41 (permalink)
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Default 6/27 Update

Meant to do this yesterday but got kinda busy.

My wheels left out on the palate Monday afternoon and will make it here Friday!!

I wanted to make sure the tracking number was good on Tuesday before I said anything. I spoke to the shipping company and the palate will make it into the hub tomorrow. Im temped to leave work and drive down there to get them rather than wait for delivery Friday. Gotta wait and see how my morning looks.

I will post pics up once cut open the palate!


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Old 06-28-2012, 10:08 PM   #42 (permalink)
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I still don't know why they shipped these on a pallet and not in boxes..... Atleast ur getting them back though.
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Old 06-28-2012, 11:10 PM   #43 (permalink)
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wow, just got finished reading most of your posts and the dialogue all i got to say is.... Holy Sh*t dude....... talk about neglect! i wont be ordering from them thats for sure, after hearing all of that?!? holy smokes....

thank you lord you actually are getting your stuff ....... AFTER the hassle, AFTER the posts and threads, after you pulling out all the stops.... hey if thats what it takes for you to get the OWNERS attention of the dang company...... and if thats what it takes to get YOUR stuff. that YOU paid for, hey im all for it!
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Old 06-28-2012, 11:20 PM   #44 (permalink)
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Pretty sure this is my favorite thread of the year. I'm glad to that us"little" people can still stand up for ourselves.
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Old 06-29-2012, 04:47 AM   #45 (permalink)
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Goodbye rennen. I really hope the owner sees all the mess made by just one individual working for rennen. His @$$ shud be thrown out of the company, though at this stage I doubt that will really help with the rennen image now
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