Element Wheels Feedback

WMW5007 · 05-06-2012, 11:31 PM

Ordered a set of Vertini Fairlady rims sizes 19x 8.5 and 19x 9.5 5x114.3 bolt pattern for my Z from Element Wheels and it has been one huge nightmare after another. One of the 19x 9.5 came with tiny scratches. For most of us enthusiasts, any tiny nick is just irritating. Sent pics, they weren't real concerned or accommodating. The real hell began when I drove an hour and a half to get them mounted on my new Yokohoma Advan Neova tires. Scott from Precision Tire in Ridgewood NJ is excellent. Unmounted my stock 18" tires, took my TPMS out...Mounted my new rims and tires. Everything was going good until the front right tire wouldn't lug on correctly. When tightening the bolts they just wouldn't fit correctly. So, scott took it off and measured the bolt pattern. They drilled the holes the wrong size. If you're going to spend the money on tires/wheels DO NOT GO THROUGH THIS COMPANY. There are other companies I am now reading about that I wish I went to. This company does not take accountability for their products/services. They have virtually ZERO customer service skills. They were supposed to send hub center rings with the rims...Didn't happen either. I am so disgusted with this company that I really hope anyone reading this takes this into consideration. For your own good !

kenchan · 05-07-2012, 11:46 AM

sorry to hear about your problems.

thanks for the headsup. never heard of element wheels. at first i thought you were talking about honda element. lol

getyourwheels carry vertini, i think.

gy954 · 05-07-2012, 12:06 PM

Thanks for the heads-up re Element Wheels. If you paid by credit card you should contact your card company and tell them what's going on. Some credit cards cover this kind of stuff. Paypal does too. Good luck and please keep us posted.

corbin09 · 05-07-2012, 03:04 PM

Are you sure you were using the right lug nuts? Most aftermarket wheels are not compatible with the oem lugs. Just a heads up.

GetYourWheels · 05-07-2012, 03:08 PM

We sell Vertini.. If your issue is not resolved give us a call.

Presto · 05-07-2012, 03:46 PM

Thanks for the post. Will tell people I know not to deal with them.
When will businesses realize that name and shame on public forums costs them a lot more than just accommodating the customer in the first place.

05-06-2012, 11:31 PM	#1 (permalink)
WMW5007 Base Member Join Date: Oct 2011 Location: New Jersey Posts: 1 Drives: 2011 370z Touring Rep Power: 14	Element Wheels Feedback Ordered a set of Vertini Fairlady rims sizes 19x 8.5 and 19x 9.5 5x114.3 bolt pattern for my Z from Element Wheels and it has been one huge nightmare after another. One of the 19x 9.5 came with tiny scratches. For most of us enthusiasts, any tiny nick is just irritating. Sent pics, they weren't real concerned or accommodating. The real hell began when I drove an hour and a half to get them mounted on my new Yokohoma Advan Neova tires. Scott from Precision Tire in Ridgewood NJ is excellent. Unmounted my stock 18" tires, took my TPMS out...Mounted my new rims and tires. Everything was going good until the front right tire wouldn't lug on correctly. When tightening the bolts they just wouldn't fit correctly. So, scott took it off and measured the bolt pattern. They drilled the holes the wrong size. If you're going to spend the money on tires/wheels DO NOT GO THROUGH THIS COMPANY. There are other companies I am now reading about that I wish I went to. This company does not take accountability for their products/services. They have virtually ZERO customer service skills. They were supposed to send hub center rings with the rims...Didn't happen either. I am so disgusted with this company that I really hope anyone reading this takes this into consideration. For your own good !

05-07-2012, 03:08 PM	#5 (permalink)
GetYourWheels A True Z Fanatic Join Date: Feb 2011 Location: Southern California Posts: 3,816 Drives: 2011 BMW M3 Rep Power: 21	We sell Vertini.. If your issue is not resolved give us a call. __________________ Email : Eddie@GetYourWheels.com \| Tel: (562)249-7184 \| Your Wheel Fitment Specialist / Wheel & Tire Deal via DM Top Tiers Dealers - Avant-Garde / Forgestar / Rohana / Stance / Vossen + More https://live.staticflickr.com/65535/...de6886f7a7.jpg

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05-07-2012, 11:46 AM	#2 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	sorry to hear about your problems. thanks for the headsup. never heard of element wheels. at first i thought you were talking about honda element. lol getyourwheels carry vertini, i think.

05-07-2012, 12:06 PM	#3 (permalink)
gy954 Base Member Join Date: Mar 2012 Location: Sonoma County, CA Posts: 163 Drives: 2011 370Z Rep Power: 181	Thanks for the heads-up re Element Wheels. If you paid by credit card you should contact your card company and tell them what's going on. Some credit cards cover this kind of stuff. Paypal does too. Good luck and please keep us posted.

05-07-2012, 03:04 PM	#4 (permalink)
corbin09 Track Member Join Date: Jun 2009 Location: Dallas tx Posts: 665 Drives: 370z Rep Power: 280	Are you sure you were using the right lug nuts? Most aftermarket wheels are not compatible with the oem lugs. Just a heads up.

05-07-2012, 03:46 PM	#6 (permalink)
Presto Base Member Join Date: May 2010 Location: Home Posts: 123 Drives: Car Rep Power: 15	Thanks for the post. Will tell people I know not to deal with them. When will businesses realize that name and shame on public forums costs them a lot more than just accommodating the customer in the first place.