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My Personal take on the Forged Specialties Dilemma...

Originally Posted by GraphiteG37S How the company handles itself on the forum and in the business world has a lot to do with this. Don't try to minimize the effect

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Old 11-15-2011, 12:05 PM   #16 (permalink)
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Quote:
Originally Posted by GraphiteG37S View Post
How the company handles itself on the forum and in the business world has a lot to do with this. Don't try to minimize the effect this guy/company has had on multiple customers, not just Blaine. Maybe you should check the Gen and Camaro forums too.



So nice of you to chime in. Exactly, what about your issue? Is that not important to anyone else here?

Posted a link ... it's not just the customer service... the wheels are terrible. There is no way they are at the same level of quality as my Work Varianzas. My "full polish" lip that I requested looked to be polished by hand. It took almost 6 months for them to arrive. My hardware was falling off. I lost a bolt and several nuts. Wheels were leaking. From DAY1 (in person) I was not happy and I pointed it out to Chris. I told him they looked "too raw" ...

He always kept making excuses as to why it was taking so long for them to get here. He said he sent me new hardware twice after I requested it and I never received anything... after a little over a month of going back and forth I gave up on the guy and never spoke of it again until now.

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Mods, if I cross any boundaries please let me know. I am a pretty reputable member on my forum and I don't want to mess anything up here
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Old 11-15-2011, 12:09 PM   #17 (permalink)
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Quote:
Originally Posted by phelan View Post
Graphite: I understand your concerns. If you look at the previously locked thread, I stated VERY similar concerns to yours.
Ill just sit and watch then... I find threads seem to get shut down faster here than on my forum.
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Old 11-15-2011, 12:11 PM   #18 (permalink)
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^ we don't take too kindly to drama around these parts

Also, NXXT - I would not expect to see any response from FS from this forum about your issues or concerns, it looks like Chris' account was banned here as well. Thank you for explaining what happened to your wheels, though, and not just coming out with the flamethrower
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Old 11-15-2011, 12:13 PM   #19 (permalink)
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As civil as this started, it doesn't look like it will end that way. IBTL
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Old 11-15-2011, 12:13 PM   #20 (permalink)
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Just from the statement FS had, I see so many flaws with the way they handled it. What irks me the most is sealing a wheel and then immediately boxing it to be shipped without the sealant being able to settle and seal..... myg37 member so I dont get asked who I am
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Old 11-15-2011, 12:19 PM   #21 (permalink)
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myg37 member so I dont get asked who I am
Lol.. We're noobs here dude.
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Old 11-15-2011, 12:52 PM   #22 (permalink)
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Quote:
Originally Posted by NXXT View Post
Posted a link ... it's not just the customer service... the wheels are terrible. There is no way they are at the same level of quality as my Work Varianzas. My "full polish" lip that I requested looked to be polished by hand. It took almost 6 months for them to arrive. My hardware was falling off. I lost a bolt and several nuts. Wheels were leaking. From DAY1 (in person) I was not happy and I pointed it out to Chris. I told him they looked "too raw" ...

He always kept making excuses as to why it was taking so long for them to get here. He said he sent me new hardware twice after I requested it and I never received anything... after a little over a month of going back and forth I gave up on the guy and never spoke of it again until now.

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Mods, if I cross any boundaries please let me know. I am a pretty reputable member on my forum and I don't want to mess anything up here
It's not about drama .. I posted pics and let everyone know of this companies lies and tactics To Lure forum members to buy into their product. I even posted pics and details .. NXXT had a similar experience on a totally different forum with our buddy Chris.. He lost money and so will I .. Our voices and experience with this company needs to be heard ..
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Old 11-15-2011, 01:06 PM   #23 (permalink)
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As mentioned earlier we really need a vendor review area. This is not the first time this forum has had an issue with a vendor and I'm sure multiple issues are going on with some vendors as we speak. Many people look to this forum as the premiere location to get information as well as quality part connections for the z34 and G platform. Mods really need to get on this and allow the good and bad reviews about vendors to be heard otherwise they run the risk of allowing my favorite forum start to develop a rep of failing to acknowledge the truth.
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Old 11-15-2011, 01:14 PM   #24 (permalink)
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hey, I will give him credit for one thing, one of my wheel caps got messed up at my alignment/mounting place because the guys banged it in (because they don't fit right on our cars and the 370z) ... so he did send me one of those and it somehow arrived within a couple of weeks.

`Those are probably readily available in the U.S.
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Old 11-15-2011, 02:04 PM   #25 (permalink)
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Quote:
Originally Posted by NXXT View Post
hey, I will give him credit for one thing, one of my wheel caps got messed up at my alignment/mounting place because the guys banged it in (because they don't fit right on our cars and the 370z) ... so he did send me one of those and it somehow arrived within a couple of weeks.

`Those are probably readily available in the U.S.
His turn around time is good on caps .. I was only shipped 3 and the new cap was dropped in the mail ..
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Old 11-15-2011, 02:07 PM   #26 (permalink)
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I agree with the Vendor Review Area. Being a Vendor and a long time member of the forum it is vital for the customer to be able to air their praise and or grievances about a vendor. The point of this is Chris has expressed to me the willingness to make the situation right. Have they made mistakes... yes... do I agree with how it was handled... no. NXXT I read your threads on the subject and it was eye opening. Blaine I know you still have your wheels and I hope you can get some resolution out of this matter. I hate that this is your experience jumping into 3 piece wheels! When it comes down to it FS was selling 3 piece wheels for less than it cost most companies to make them. I try to bring the best deals I can to our forum members and I lost several customers to FS due to their sale price... Selling 3 piece wheels in my own personal opinion for that low of a price cuts had to be made somewhere. Its like this you can buy a corvette with composite body and a big motor but it doesnt make it a ferrari or a lambo just because they use the same materials to build it.

(Edited to remain on topic)
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Old 11-15-2011, 02:31 PM   #27 (permalink)
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Quote:
Originally Posted by phelan View Post
I've already made my feelings known to administration and staff here that we need a vendor review area, where feedback on customer support and how a company 'handles itself' is more appropriate.
i completely agree.
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Old 11-17-2011, 02:18 PM   #28 (permalink)
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I have chosen to re open this thread for this important update!

If you OWN a set of FORGED SPECIALTIES 3 piece wheels get the inspected ASAP!!!!







Stress Cracks!!! The wheel barrels are in perfect condition with no impacts. However, the wheel face design is showing stress fractures on multiple spokes on multiple wheel faces. These wheels are not safe to drive on! Please have your wheels inspected for fractures like above!

I will update the more info I get from Blaine.

Mike
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Old 11-17-2011, 02:48 PM   #29 (permalink)
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Old 11-17-2011, 02:49 PM   #30 (permalink)
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