Wheel damage from Discount Tire

Dwight Frye · 10-07-2011, 05:40 PM

I have seen this happen before. I make a habit now of walking around the car with the service manager and inspecting and making notes of any pre-existing dings or chips before any work starts. I had a couple of tiny rock chips on one wheel already, but Evans Tire installed my new Michelins without any damage and I was quite pleased.
I have used those mobile wheel repair services before when I curbed a rim on my Infiniti. They did a perfect job right in the parking lot where I work, and $125 a wheel is about right. Good thing the dealer stepped up and took responsibility.

11Thumper · 10-07-2011, 07:24 PM

Quote:

Originally Posted by Dwight Frye

I have seen this happen before. I make a habit now of walking around the car with the service manager and inspecting and making notes of any pre-existing dings or chips before any work starts. I had a couple of tiny rock chips on one wheel already, but Evans Tire installed my new Michelins without any damage and I was quite pleased.
I have used those mobile wheel repair services before when I curbed a rim on my Infiniti. They did a perfect job right in the parking lot where I work, and $125 a wheel is about right. Good thing the dealer stepped up and took responsibility.

Same here. I've had them tell me there were too busy and to not worry, so I leave in that case. Sounds like Discount Tire stepped up for the OP and that's good to hear.

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10-07-2011, 05:40 PM	#1 (permalink)
Dwight Frye Enthusiast Member Join Date: Jul 2009 Location: Occupied California Posts: 423 Drives: '09 Tour/Sport/6MT Rep Power: 16	I have seen this happen before. I make a habit now of walking around the car with the service manager and inspecting and making notes of any pre-existing dings or chips before any work starts. I had a couple of tiny rock chips on one wheel already, but Evans Tire installed my new Michelins without any damage and I was quite pleased. I have used those mobile wheel repair services before when I curbed a rim on my Infiniti. They did a perfect job right in the parking lot where I work, and $125 a wheel is about right. Good thing the dealer stepped up and took responsibility.