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Advice needed? Got new rear tires but they scraped my rim!

Originally Posted by cjeezy Since the gouge is smooth I was thinking about paiting it too. I think its more of a matte black. Is that the same as satin?

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Old 07-05-2011, 11:11 AM   #16 (permalink)
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Originally Posted by cjeezy View Post
Since the gouge is smooth I was thinking about paiting it too. I think its more of a matte black. Is that the same as satin?
Satin should be a "matte" that matches but would hurt to check the gloss on a piece of Plastic. if you just paint the injury noone will know but You.. The tire company might refuse to work with your rims again but you should be able to get something for the inconvienence.

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Old 07-05-2011, 12:44 PM   #17 (permalink)
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They should fix this, no questions asked.
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Old 07-05-2011, 01:46 PM   #18 (permalink)
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So I spoke with the manager this afternoon. He of course seemed very surprised by the scratches and said that only plastic typically touches that area of the wheel. He typed my concern into my record on his computer (he showed me his comments) and noted that they need to discount a portion of the labor and parts for either a CAI I wanted or front tires. He said just to come talk with him next time I'm ready to purchase and he'll work something out with me. He seemed pretty genuine and was going to talk with his crew...but at this point he said in all honesty they would probably deny it. I didn't ask what the discount would be since I was already 30 minutes late on my lunch break and he had other customers. Plus it sounded like it depended on what I bought, however whatever it is will be better than nothing I guess..and I really don't have any proof at this point that they indeed did the damage.

He also said to use a semi-gloss paint on the scuff. Do I need to prime or sand it first?

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Old 07-06-2011, 06:53 PM   #19 (permalink)
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Originally Posted by cjeezy View Post
So I spoke with the manager this afternoon. He of course seemed very surprised by the scratches and said that only plastic typically touches that area of the wheel. He typed my concern into my record on his computer (he showed me his comments) and noted that they need to discount a portion of the labor and parts for either a CAI I wanted or front tires. He said just to come talk with him next time I'm ready to purchase and he'll work something out with me. He seemed pretty genuine and was going to talk with his crew...but at this point he said in all honesty they would probably deny it. I didn't ask what the discount would be since I was already 30 minutes late on my lunch break and he had other customers. Plus it sounded like it depended on what I bought, however whatever it is will be better than nothing I guess..and I really don't have any proof at this point that they indeed did the damage.

He also said to use a semi-gloss paint on the scuff. Do I need to prime or sand it first?
NOT SEMI GLOSS BUT SATIN PAINT but like I said try it on a piece of plastic and let it dry for at least a day because the sheen mellows with time ,, FYI, I paint for a living and I paint my own cars that have won at the Z CAR NATIONALS
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Old 07-06-2011, 06:59 PM   #20 (permalink)
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Now the wheels didn't come stock that color and they were probably not powder coated because part of the PC proocess is a sand blasting, had that been done the paint should not have scraped off which leads me to believe it's just paint so don't sand or prime because it will change the build thickness...
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Old 07-07-2011, 07:06 AM   #21 (permalink)
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Now the wheels didn't come stock that color and they were probably not powder coated because part of the PC proocess is a sand blasting, had that been done the paint should not have scraped off which leads me to believe it's just paint so don't sand or prime because it will change the build thickness...
Thanks for the responses guys! I'll try the satin then. I don't think its just paint on the wheels though as it didnt really chip off. It looks like they actually sliced a thin layer of the metal off of the wheel. Kind of like when you peel a potato. Also, when I purchased the car from the Nisssan dealership they told me that the wheels were professionally powdercoated because if they were just painted, they could not have certified the car without changing the wheels...at least that's what I was told
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Old 07-08-2011, 10:33 AM   #22 (permalink)
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Originally Posted by cjeezy View Post
Thanks for the responses guys! I'll try the satin then. I don't think its just paint on the wheels though as it didnt really chip off. It looks like they actually sliced a thin layer of the metal off of the wheel. Kind of like when you peel a potato. Also, when I purchased the car from the Nisssan dealership they told me that the wheels were professionally powdercoated because if they were just painted, they could not have certified the car without changing the wheels...at least that's what I was told

They are Car salesmen mom told me never trust them OR politicians
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