Nissan 370Z Forum

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-   -   Venaci Wheels? (http://www.the370z.com/wheels-tires/36759-venaci-wheels.html)

Billy02987 05-20-2011 01:09 PM

Venaci Wheels?
 
Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

There is a list that stogey420time made of members and the issues were having on page 6. He also has a list of my350z members on page 3. Some are on both lists.

Chris_1 05-20-2011 01:24 PM

I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

John-Q 05-20-2011 01:29 PM

@Billy,

if these are not gladly you beforehand has paid, as well as most people.

I also look venaci-wheels., however, she does not know where one can agree.

the venaci rims are produced by WORK.

which rims do you search then?

Trips 05-20-2011 01:30 PM

Quote:

Originally Posted by Chris@WheelsDirectOnline.com (Post 1123322)
I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

:iagree:

Billy02987 05-20-2011 01:35 PM

I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with.

John-Q 05-20-2011 01:40 PM

Quote:

Originally Posted by Billy02987 (Post 1123335)
I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with.

this does to me sorry ones to hear.

Rick (Vip status) has agreed more than 4000$ of me.:shakes head:
I wait for my Body-Kit, HKS and Wing since November, 2010.
I have paid everything.

Am also in, however, despair I can make nothing from Germany:mad:

gozfast 05-20-2011 01:54 PM

Don't get me started.
 
Quote:

Originally Posted by Billy02987 (Post 1123302)
Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

I've been waiting five months now. I was promised a two month delivery time before I placed the order and was assured all the problems were solved and this could never happen again. I have had at least 5 missed deadlines and it takes multiple attempts and at least month to get a reply from Rick. If I didn't already have this amount of time and money involved I would run, but alas, I still want my wheels. Everyone still vouches for Rick at VIP and assures me he won't rip me off. Hell, I'm sure he's probably a really nice guy. I can say however, that you shouldn't buy wheels from VIP unless you can really honestly say that you don't give a f*ck when you get them. If anyone could offer us a little help with the situation, that would be great.

Billy02987 05-20-2011 01:59 PM

Quote:

Originally Posted by John-Q (Post 1123345)
this does to me sorry ones to hear.

Rick (Vip status) has agreed more than 4000$ of me.:shakes head:
I wait for my Body-Kit, HKS and Wing since November, 2010.
I have paid everything.

Am also in, however, despair I can make nothing from Germany:mad:

That's crazy man. I'm in America but on the opposite coast so I'm not able to physically go and check on them as well. It's a very frustrating process

Billy02987 05-20-2011 02:10 PM

Quote:

Originally Posted by gozfast (Post 1123379)
I've been waiting five months now. I was promised a two month delivery time before I placed the order and was assured all the problems were solved and this could never happen again. I have had at least 5 missed deadlines and it takes multiple attempts and at least month to get a reply from Rick. If I didn't already have this amount of time and money involved I would run, but alas, I still want my wheels. Everyone still vouches for Rick at VIP and assures me he won't rip me off. Hell, I'm sure he's probably a really nice guy. I can say however, that you shouldn't buy wheels from VIP unless you can really honestly say that you don't give a f*ck when you get them. If anyone could offer us a little help with the situation, that would be great.

I was told the same story man, and this just keeps on going. I could understand a delay or two but not every single month. I wouldn't be typing here either if they would just answer the phone or a pm. Agreed, if didn't already have time in money in this I would run. I haven't even asked for a refund cause I know there's people on my350 that have been waiting a year for a simple refund.

hdskull 05-20-2011 02:11 PM

Jamaica's phone number is somewhere on this forum, call him and ask him to get you to Rick?

Quote:

Originally Posted by John-Q (Post 1123326)

the venaci rims are produced by WORK.

Where did you find this out?

Colbizle 05-20-2011 02:11 PM

Quote:

Originally Posted by Billy02987 (Post 1123302)
Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

Ahh.. One of many threads about the same topic. I know now to stay far far away from VIP status.

Hope all works outs for ya Billy!

Jamaica 05-20-2011 02:16 PM

Quote:

Originally Posted by Billy02987 (Post 1123302)
Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

I am going to respond on Ricks behalf. Yes you do have wheels on order and well as an exhaust. Right now, Both rick and I are moving to different shops this is why he isnt able to answer. One thing people need to realize that wheels are custom made. These are not made in america. Its Japan. Custom wheels, custom offsets for your car. When wheels are being made, they dont just make one wheel and send it overnight from japan to cali. They have to make wheels in sets. In large sets. So yes it will take a while. Shipping the wheel from japan in another issue. Shipping wheels from japan to cali that not air freight is the best option. Air freight for wheels will honestly cost 1700-2000. When shipping in a container, it has to ship will muliple items not just wheels. People have been waiting a long time for wheels. I understand deadline have been broken but the process in itself it long. No just wheels, also with lip kits, body kits and alot of JDM parts. There are parts I have ordered from japan since october and there finally arriving next month.

My second concern is, you ordered a lip kit, wing, wheels and exhaust. You want Rick to ship the wheels and exhaust to you before you even pay for the wheels and exhaust. :rolleyes: anyways im sorry for the wait, but if you dont want JDM wheels dont wait. I know people waiting for volks for 6-8 months. As I see this day to day..alot of people are losing patience and want things now.

Juruki 05-20-2011 02:27 PM

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

Jamaica 05-20-2011 02:31 PM

Quote:

Originally Posted by Juruki (Post 1123423)
^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
Most of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

I honestly dont know what deadlines are given. A more realistic deadline will truly help out. With the car industry nothing goes as planned. I honestly try my best to provide customer service but nothing is always perfect. IF its not with wheels its with something else. Weres my stage 2 supercharger...weres my body kit...weres my wheels. Its a never ending game. I do see your point and your correct.

zman1910 05-20-2011 02:33 PM

Quote:

Originally Posted by Juruki (Post 1123423)
^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

+100....most of these guys are complaining after the deadline they were told about.

Maybe Jamaica's response should be a disclaimer for Venaci in general. People wait long periods for Volks but generally speaking..they are pretty good about giving proper deadlines.....and as a result are deemed pretty reliable.

VIP and Venaci have been very inconsistent.....and frankly the excuses are all getting old.

Billy02987 05-20-2011 02:40 PM

Jamaica, please don't post if you don't know what your talking about. I only have wheels on order. I don't know what exhaust and lip kit your talking about. We all know your Ricks boy so I'm not relying on you for help anymore, not that you did anything to begin with. If it's such a long and grueling process Rick should tell us instead of lying every time I hear from him. If just said hey Billy this is gonna take a while I wouldnt be sitting here writing this. I don't understand why them moving faculties means they could neglect their customers. Besides, that's only the excuse this time. What's the excuse been for the people waiting over a year? What's the excuse your gonna tell me next month? And yeah, I'm not going to pay full on a set of wheels that I don't have and can't even get a simple response as to when I'll have them.

Billy02987 05-20-2011 02:43 PM

Quote:

Originally Posted by zman1910 (Post 1123436)
+100....most of these guys are complaining after the deadline they were told about.

Maybe Jamaica's response should be a disclaimer for Venaci in general. People wait long periods for Volks but generally speaking..they are pretty good about giving proper deadlines.....and as a result are deemed pretty reliable.

VIP and Venaci have been very inconsistent.....and frankly the excuses are all getting old.

I'm not complaining because it's after the deadline, I'm complaining cause it's after the third deadline I've been giving and I only see it getting worse since other members are now at over a year wait.

Jamaica 05-20-2011 02:51 PM

Quote:

Originally Posted by Billy02987 (Post 1123451)
Jamaica, please don't post if you don't know what your talking about. I only have wheels on order. I don't know what exhaust and lip kit your talking about. We all know your Ricks boy so I'm not relying on you for help anymore, not that you did anything to begin with. If it's such a long and grueling process Rick should tell us instead of lying every time I hear from him. If just said hey Billy this is gonna take a while I wouldnt be sitting here writing this. I don't understand why them moving faculties means they could neglect their customers. Besides, that's only the excuse this time. What's the excuse been for the people waiting over a year? What's the excuse your gonna tell me next month? And yeah, I'm not going to pay full on a set of wheels that I don't have and can't even get a simple response as to when I'll have them.

First, why should I help you when its none of my business? Need anything else just wait for Rick to answer you back. If not oh well and good luck to you.

Billy02987 05-20-2011 02:55 PM

I never said you should help me. I asked if somebody could help and another vendor said you might be able to help. Plus the fact that in another thread you said you'll be giving out pricing on Ricks behalf states that it is your business.

Jamaica 05-20-2011 02:59 PM

Quote:

Originally Posted by Billy02987 (Post 1123469)
I never said you should help me. I asked if somebody could help and another vendor said you might be able to help. Plus the fact that in another thread you said you'll be giving out pricing on Ricks behalf states that it is your business.

Yes that wheel i helped design so yes I can give out pricing on the wheel i helped design.

Vegitto-kun 05-20-2011 03:01 PM

I am just glad that I never ordered from them. god knows how that would of turned out.

seen too many topics popping up about VIP -_-.

John-Q 05-20-2011 03:23 PM

Quote:

Originally Posted by hdskull (Post 1123404)
Jamaica's phone number is somewhere on this forum, call him and ask him to get you to Rick?



Where did you find this out?

call with WORK,
they have said me this that they produce some designs for Venaci

@all
I do not think this the mesh of Rick is to be excused.

I have stepped August, 2010 with Rick first sometimes in contact because I would like to copy the Venaci-370z version, the person in Germany this see and a lot with Rick order with it he well turnover can make.

At the end of August I ordered the Wing (coach voucher) and the embroiderers.
In November, 2010 the embroiderers have come, these are 3 months of delay.

The Wing was not present yet.
He said it would only have to be produced.

The production of the Wing lasts 3 months???? all the same!

On the trust of Rick, I ordered the Body-Kit and the HKS Exhaust and pay once again more than 2000$

He promised this the product to me to if Dezmeber ends in 2010 with me is.

At the beginning of January, 2011 the contact with him became less and less.
He shifted constantly the delivery appointment.

At the beginning of February he wrote to me now, finally, everything it would be there and he now sent.

I meant OK: here in Germany is winter, I can wait a little bit longer and ordered me the Venaci Spirits, he was glad.
Also wanted to have like money.
However, I have not made this because I had from my previous orders nothing there.

Now I write Him weekly a PN and get always the same answer:

Originally Posted by VIP's status
helllo dennis
your sliver wheels wants Be here from Japan in about 2 weeks.you do not need any tyres right?
i can ship it for you when it get's here.cause i already paid for the wheels in full for you to Japan.
Th you quietly shroud me to ship them?
thank you
rick

hey dennis
sorry i just got back to los angles.
last time we talk your body kit and hks was at my air shipping ware house already.today is sat here,so let me get the air shipping infor for you on monday ok
i know it took a long time,so when the wheels are here i will do a big discount for you ok.
thank you dennis
rick

hey dennis
all the parts are at the warehouse for air shipping already.By the beginning of next week i will have the air infor for you.
And the wheels are due to be here in 2 week.
i put the big piece of sticker in the body kit box ok
thank you
rick

hello dennis
sorry i was out on the race track drifting over the weekend.anyway i had the shipping company pick up the big box already,so this week it will be going on the air shipping.
anyway want to comform whats shipping to you.
1.hks exhaust
2.carbon fiber wing,frp front side,rear body kit
do everything look ok in the order?
big sticker will be in the box too ok for your roof
let me know ok,and we are making the invoice less for tax for you.
exhaust $850 u.s.d,body kit $650u.s.d for germany custom.look ok?
let me know so i can have the shipping company make a invoice
thank you
rick

BLA BLA BLA BLA BLA BLA BLA:excited::excited:

It was drifts: Hey this is to me **** no matter whether he drifts was. I am the customer. I have paid. I want to have my product.
Is this so difficult to understand??????????


it vomits me really in with RICK.

I have given Him the last chance till the next week Tuesday.
If he does not send me my product: I sue him to China, this makes no difference to me ****. I have to beg none constantly where my product remains.


sorry for my bad english
but this excites me simply animal.

if I handled in Germany thus with the customer, my store would be closed in 2 months. Guarantees:mad:

COLDSHOT 05-20-2011 03:34 PM

lol that was fun

handyman 05-20-2011 03:44 PM

Anyone considered talking to the BBB?

Chris_1 05-20-2011 03:47 PM

Quote:

Originally Posted by handyman (Post 1123585)
Anyone considered talking to the BBB?

Not cool

Billy02987 05-20-2011 03:56 PM

Quote:

Originally Posted by handyman (Post 1123585)
Anyone considered talking to the BBB?

I've recently looked VIP up on there and they are not recommended at all. They have just about the worst rating you could have on there.

John-Q 05-20-2011 04:01 PM

Who has sent then VIP's status money and still waits for his product?

Billy02987 05-20-2011 04:05 PM

Quote:

Originally Posted by John-Q (Post 1123619)
Who has sent then VIP's status money and still waits for his product?

I have. There's a whole group of people on the 350z website in the same boat.

John-Q 05-20-2011 04:08 PM

Quote:

Originally Posted by Billy02987 (Post 1123629)
I have. There's a whole group of people on the 350z website in the same boat.

:facepalm::wtf:
I also search another trader, however, mine trust lies at the moment with 0%

however, everybody wants precash / Paypal I simply have to be taken the piss out fear again.

RCZ 05-20-2011 04:35 PM

FWIW, Jamaica, unless you are associated with VIP, I would keep out of this because as it is, your name is being dragged through the mud on Rick's behalf too. You're standing up and speaking for someone who is, in the simplest meaning of the word, scamming people out of their money.

There's no excuse, you guys need to get together and sue him already. Fu**sticks like that don't react until there's a real monetary consequence. With all the wheels available from reputable companies, why order from VIP with the history they have? I for one will not be ordering anything from them ever. In sight of current events, I would advice anyone else to do the same.

stogey420time 05-20-2011 05:12 PM

Quote:

Originally Posted by John-Q (Post 1123619)
Who has sent then VIP's status money and still waits for his product?

Quote:

Originally Posted by Billy02987 (Post 1123629)
I have. There's a whole group of people on the 350z website in the same boat.

Quote:

Originally Posted by John-Q (Post 1123635)
:facepalm::wtf:

I compiled everyone's latest status for the month of April in the quote below. It is now close to the end of May... if you want to know their status now, go to my350z and read the VIP Status thread starting on page 28 for the latest info.

We're fortunate enough to have Chebosto a local forum member to help out and ask for everyone's behalf about their update/refund/wheel status this evening b/c he's having dinner with Rick tonight.

John Q, it maybe too late but if you have an account over there PM Chebosto your full real name and your order date and what wheels you bought from them so he can get an update on your order.

GL to everyone involve... have a great weekend!

Quote:

Originally Posted by stogey420time (Post 9118361)
GQweaponX - Wheels ordered Aug. 27 2009... requested a refund Aug. 2010 still waiting :mad: On 4/27 Rick send him a reply saying: he will go ahead and process the refund end of this week. "I really hope that he can pull through."
Abgyak - Wheels ordered Aug. 2010 and Rick said wheels will be with him today!! Post made on 4/27
Defitinitionxmk - promised delivered date mid to late Nov. 2010. Haven't post since 4/23
Undermywheel - was told to have them by the end of Nov. 2010. Haven't post since 4/06
wayneside - (5 sets) 1 set over a year, other four 8 months+
On 4/06 Rick called to let him know that some of his stuff will be here shortly. Made a post on 4/21, still waiting...
blackheart - waiting on Rick to paypal the difference as agreed earlier
supramikeeey - waiting on Rick to paypal the difference as agreed earlier
sroks5 - was involve in the 1st VIP thread but never post in here, not sure if his issue is resolved... should I take him/her off the list? :dunno:
Kcee - never post but on post #346 quote sounds like he/she is involved... should take him/her off the list :dunno:
billy - Rick verified wheels will be here early May
stylett9 - on 4/09 post #473 gave us some positive feedback during his visit with Rick but hasn't post since.


azn370z 05-20-2011 05:46 PM

My question to the op is did you make full payment for the wheels? The vendor has a real incentive to get the wheels out to you if you pay 50% now and 50% when the wheels leave the stores warehouse. I bought some Japanese wheels recently. I don't doubt Rick will get the wheels to you, but is it another month or another year.

abgyak 05-20-2011 07:00 PM

Ive made a 50-50% payment to Rick, until recently Rick said the wheels are with him and is ready to shipped them out.. so i paid the other half which now makes a full payment.... But for nearly 2 weeks now there's no word from Rick.... He told me the shipping company has picked it up on the 12th of May.... but no tracking number so Far!!!

This is getting ridiculous!!! & i feel that ive been robbed!! Usually Wheels are made to order within 3 months even if its coming from Japan!! I've bought quite a no of custom wheels from Japan & even from the US & never did i experience this kind of dilemma..

Cant the admin do something about this? I mean this problem will never end & it'll bring up this kind of threads over & over again.. Its nearly 1 year of waiting now!! With this range of period even my cats have grandchildren.... Send the wheels already Rick!!! Common!!! Ur better than this!!! Its a shame that a once reputable vendor make this kind of silly mistakes that people will keep in mind forever!!

Billy02987 05-20-2011 07:38 PM

Quote:

Originally Posted by azn370z (Post 1123929)
My question to the op is did you make full payment for the wheels? The vendor has a real incentive to get the wheels out to you if you pay 50% now and 50% when the wheels leave the stores warehouse. I bought some Japanese wheels recently. I don't doubt Rick will get the wheels to you, but is it another month or another year.

No, I've only paid a portion of the wheels.

Fern to the Z 05-20-2011 09:48 PM

wow, this isn't good. where was this thread a month ago. damn.

Billy02987 05-20-2011 09:54 PM

Quote:

Originally Posted by Fern to the Z (Post 1124220)
wow, this isn't good. where was this thread a month ago. damn.

I had a thread up a month or two ago as well but that one got closed. You could go back a couple pages and find it though. The title says VIP Status??

Fern to the Z 05-20-2011 10:04 PM

Quote:

Originally Posted by Billy02987 (Post 1124227)
I had a thread up a month or two ago as well but that one got closed. You could go back a couple pages and find it though. The title says VIP Status??

Just found it and read it, F@CK man. It was started 2 weeks before i placed my order. Granted I haven't been waiting nearly as long as you guys, but now i'm worried :confused:

docaam 05-20-2011 10:26 PM

That's really bad to hear for the OP and I hope the issue resolves quick

I was planning to change my wheels few months back and pm'd VIP and other vendors but after talking to few members on the forum went with ravespec they also bring Work wheels and already have the wheels and totally happy with them.

Baer383 05-20-2011 10:32 PM

I have been waiting since Nov 14 2010 for wheels and the deadline was suppose to be 2 months,well 3 promised dates pasted,now he says he has my wheels BUT they are at the machine shop getting the TPMS hole drilled in the wheel(I thought they came drilled from Venaci)that was on Thursday last week and I haven't been able to get in touch with him since to nail down a date when they will be shipped.
He told me he would give me a refund but I want to see what date he nails down for me to get them,then I will make my decision.

Billy02987 05-20-2011 11:32 PM

Quote:

Originally Posted by Baer383 (Post 1124295)
I have been waiting since Nov 14 2010 for wheels and the deadline was suppose to be 2 months,well 3 promised dates pasted,now he says he has my wheels BUT they are at the machine shop getting the TPMS hole drilled in the wheel(I thought they came drilled from Venaci)that was on Thursday last week and I haven't been able to get in touch with him since to nail down a date when they will be shipped.
He told me he would give me a refund but I want to see what date he nails down for me to get them,then I will make my decision.

Yeah, all this needs to stop. Hopefully this thread stays open and we could all get our issues resolved.


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