Venaci Wheels?

Juruki · 05-20-2011, 02:27 PM

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

Jamaica · 05-20-2011, 02:31 PM

Quote:

Originally Posted by Juruki

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
Most of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

I honestly dont know what deadlines are given. A more realistic deadline will truly help out. With the car industry nothing goes as planned. I honestly try my best to provide customer service but nothing is always perfect. IF its not with wheels its with something else. Weres my stage 2 supercharger...weres my body kit...weres my wheels. Its a never ending game. I do see your point and your correct.

zman1910 · 05-20-2011, 02:33 PM

Quote:

Originally Posted by Juruki

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

+100....most of these guys are complaining after the deadline they were told about.

Maybe Jamaica's response should be a disclaimer for Venaci in general. People wait long periods for Volks but generally speaking..they are pretty good about giving proper deadlines.....and as a result are deemed pretty reliable.

VIP and Venaci have been very inconsistent.....and frankly the excuses are all getting old.

Billy02987 · 05-20-2011, 02:43 PM

Quote:

Originally Posted by zman1910

+100....most of these guys are complaining after the deadline they were told about.

Maybe Jamaica's response should be a disclaimer for Venaci in general. People wait long periods for Volks but generally speaking..they are pretty good about giving proper deadlines.....and as a result are deemed pretty reliable.

VIP and Venaci have been very inconsistent.....and frankly the excuses are all getting old.

I'm not complaining because it's after the deadline, I'm complaining cause it's after the third deadline I've been giving and I only see it getting worse since other members are now at over a year wait.

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05-20-2011, 02:27 PM	#1 (permalink)
Juruki Track Member Join Date: Mar 2010 Location: SoCal Posts: 965 Drives: 370Z Tour/Sport/Navi Rep Power: 17	^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers? All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good. Just saying...