Venaci Wheels?

Billy02987

Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

There is a list that stogey420time made of members and the issues were having on page 6. He also has a list of my350z members on page 3. Some are on both lists.

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2010 GT-R
2009 GTM TT 370Z-SOLD

Chris_1

I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

Trips

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John-Q

@Billy,

if these are not gladly you beforehand has paid, as well as most people.

I also look venaci-wheels., however, she does not know where one can agree.

the venaci rims are produced by WORK.

which rims do you search then?

Billy02987

I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with.

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2010 GT-R
2009 GTM TT 370Z-SOLD

John-Q

this does to me sorry ones to hear.

Rick (Vip status) has agreed more than 4000$ of me.
I wait for my Body-Kit, HKS and Wing since November, 2010.
I have paid everything.

Am also in, however, despair I can make nothing from Germany

Billy02987

That's crazy man. I'm in America but on the opposite coast so I'm not able to physically go and check on them as well. It's a very frustrating process

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2010 GT-R
2009 GTM TT 370Z-SOLD

gozfast

I've been waiting five months now. I was promised a two month delivery time before I placed the order and was assured all the problems were solved and this could never happen again. I have had at least 5 missed deadlines and it takes multiple attempts and at least month to get a reply from Rick. If I didn't already have this amount of time and money involved I would run, but alas, I still want my wheels. Everyone still vouches for Rick at VIP and assures me he won't rip me off. Hell, I'm sure he's probably a really nice guy. I can say however, that you shouldn't buy wheels from VIP unless you can really honestly say that you don't give a f*ck when you get them. If anyone could offer us a little help with the situation, that would be great.

Billy02987

I was told the same story man, and this just keeps on going. I could understand a delay or two but not every single month. I wouldn't be typing here either if they would just answer the phone or a pm. Agreed, if didn't already have time in money in this I would run. I haven't even asked for a refund cause I know there's people on my350 that have been waiting a year for a simple refund.

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2010 GT-R
2009 GTM TT 370Z-SOLD

hdskull

Jamaica's phone number is somewhere on this forum, call him and ask him to get you to Rick?

Where did you find this out?

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^
Kenwood DDX616 | Polk DB6501 | Llumar 23% tint | STi-R Clear Lens
SSR Type-F | F.I. 18" CF | Stillen Gen 3 | KW V3

John-Q

call with WORK,
they have said me this that they produce some designs for Venaci

@all
I do not think this the mesh of Rick is to be excused.

I have stepped August, 2010 with Rick first sometimes in contact because I would like to copy the Venaci-370z version, the person in Germany this see and a lot with Rick order with it he well turnover can make.

At the end of August I ordered the Wing (coach voucher) and the embroiderers.
In November, 2010 the embroiderers have come, these are 3 months of delay.

The Wing was not present yet.
He said it would only have to be produced.

The production of the Wing lasts 3 months???? all the same!

On the trust of Rick, I ordered the Body-Kit and the HKS Exhaust and pay once again more than 2000$

He promised this the product to me to if Dezmeber ends in 2010 with me is.

At the beginning of January, 2011 the contact with him became less and less.
He shifted constantly the delivery appointment.

At the beginning of February he wrote to me now, finally, everything it would be there and he now sent.

I meant OK: here in Germany is winter, I can wait a little bit longer and ordered me the Venaci Spirits, he was glad.
Also wanted to have like money.
However, I have not made this because I had from my previous orders nothing there.

Now I write Him weekly a PN and get always the same answer:

Originally Posted by VIP's status
helllo dennis
your sliver wheels wants Be here from Japan in about 2 weeks.you do not need any tyres right?
i can ship it for you when it get's here.cause i already paid for the wheels in full for you to Japan.
Th you quietly shroud me to ship them?
thank you
rick

hey dennis
sorry i just got back to los angles.
last time we talk your body kit and hks was at my air shipping ware house already.today is sat here,so let me get the air shipping infor for you on monday ok
i know it took a long time,so when the wheels are here i will do a big discount for you ok.
thank you dennis
rick

hey dennis
all the parts are at the warehouse for air shipping already.By the beginning of next week i will have the air infor for you.
And the wheels are due to be here in 2 week.
i put the big piece of sticker in the body kit box ok
thank you
rick

hello dennis
sorry i was out on the race track drifting over the weekend.anyway i had the shipping company pick up the big box already,so this week it will be going on the air shipping.
anyway want to comform whats shipping to you.
1.hks exhaust
2.carbon fiber wing,frp front side,rear body kit
do everything look ok in the order?
big sticker will be in the box too ok for your roof
let me know ok,and we are making the invoice less for tax for you.
exhaust $850 u.s.d,body kit $650u.s.d for germany custom.look ok?
let me know so i can have the shipping company make a invoice
thank you
rick

BLA BLA BLA BLA BLA BLA BLA

It was drifts: Hey this is to me **** no matter whether he drifts was. I am the customer. I have paid. I want to have my product.
Is this so difficult to understand??????????

it vomits me really in with RICK.

I have given Him the last chance till the next week Tuesday.
If he does not send me my product: I sue him to China, this makes no difference to me ****. I have to beg none constantly where my product remains.


sorry for my bad english
but this excites me simply animal.

if I handled in Germany thus with the customer, my store would be closed in 2 months. Guarantees

Colbizle

Ahh.. One of many threads about the same topic. I know now to stay far far away from VIP status.

Hope all works outs for ya Billy!

Jamaica

I am going to respond on Ricks behalf. Yes you do have wheels on order and well as an exhaust. Right now, Both rick and I are moving to different shops this is why he isnt able to answer. One thing people need to realize that wheels are custom made. These are not made in america. Its Japan. Custom wheels, custom offsets for your car. When wheels are being made, they dont just make one wheel and send it overnight from japan to cali. They have to make wheels in sets. In large sets. So yes it will take a while. Shipping the wheel from japan in another issue. Shipping wheels from japan to cali that not air freight is the best option. Air freight for wheels will honestly cost 1700-2000. When shipping in a container, it has to ship will muliple items not just wheels. People have been waiting a long time for wheels. I understand deadline have been broken but the process in itself it long. No just wheels, also with lip kits, body kits and alot of JDM parts. There are parts I have ordered from japan since october and there finally arriving next month.

My second concern is, you ordered a lip kit, wing, wheels and exhaust. You want Rick to ship the wheels and exhaust to you before you even pay for the wheels and exhaust. anyways im sorry for the wait, but if you dont want JDM wheels dont wait. I know people waiting for volks for 6-8 months. As I see this day to day..alot of people are losing patience and want things now.

Juruki

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

Jamaica

I honestly dont know what deadlines are given. A more realistic deadline will truly help out. With the car industry nothing goes as planned. I honestly try my best to provide customer service but nothing is always perfect. IF its not with wheels its with something else. Weres my stage 2 supercharger...weres my body kit...weres my wheels. Its a never ending game. I do see your point and your correct.