Venaci Wheels?

Billy02987 · 05-20-2011, 02:09 PM

Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

There is a list that stogey420time made of members and the issues were having on page 6. He also has a list of my350z members on page 3. Some are on both lists.

Chris_1 · 05-20-2011, 02:24 PM

I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

John-Q · 05-20-2011, 02:29 PM

@Billy,

if these are not gladly you beforehand has paid, as well as most people.

I also look venaci-wheels., however, she does not know where one can agree.

the venaci rims are produced by WORK.

which rims do you search then?

Trips · 05-20-2011, 02:30 PM

Quote:

Originally Posted by Chris@WheelsDirectOnline.com

I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

Billy02987 · 05-20-2011, 02:35 PM

I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with.

John-Q · 05-20-2011, 02:40 PM

Quote:

Originally Posted by Billy02987

I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with.

this does to me sorry ones to hear.

Rick (Vip status) has agreed more than 4000$ of me.

I wait for my Body-Kit, HKS and Wing since November, 2010.
I have paid everything.

Am also in, however, despair I can make nothing from Germany

gozfast · 05-20-2011, 02:54 PM

Quote:

Originally Posted by Billy02987

Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

I've been waiting five months now. I was promised a two month delivery time before I placed the order and was assured all the problems were solved and this could never happen again. I have had at least 5 missed deadlines and it takes multiple attempts and at least month to get a reply from Rick. If I didn't already have this amount of time and money involved I would run, but alas, I still want my wheels. Everyone still vouches for Rick at VIP and assures me he won't rip me off. Hell, I'm sure he's probably a really nice guy. I can say however, that you shouldn't buy wheels from VIP unless you can really honestly say that you don't give a f*ck when you get them. If anyone could offer us a little help with the situation, that would be great.

Billy02987 · 05-20-2011, 02:59 PM

Quote:

Originally Posted by John-Q

this does to me sorry ones to hear.

Rick (Vip status) has agreed more than 4000$ of me.

I wait for my Body-Kit, HKS and Wing since November, 2010.
I have paid everything.

Am also in, however, despair I can make nothing from Germany

That's crazy man. I'm in America but on the opposite coast so I'm not able to physically go and check on them as well. It's a very frustrating process

Billy02987 · 05-20-2011, 03:10 PM

Quote:

Originally Posted by gozfast

I've been waiting five months now. I was promised a two month delivery time before I placed the order and was assured all the problems were solved and this could never happen again. I have had at least 5 missed deadlines and it takes multiple attempts and at least month to get a reply from Rick. If I didn't already have this amount of time and money involved I would run, but alas, I still want my wheels. Everyone still vouches for Rick at VIP and assures me he won't rip me off. Hell, I'm sure he's probably a really nice guy. I can say however, that you shouldn't buy wheels from VIP unless you can really honestly say that you don't give a f*ck when you get them. If anyone could offer us a little help with the situation, that would be great.

I was told the same story man, and this just keeps on going. I could understand a delay or two but not every single month. I wouldn't be typing here either if they would just answer the phone or a pm. Agreed, if didn't already have time in money in this I would run. I haven't even asked for a refund cause I know there's people on my350 that have been waiting a year for a simple refund.

hdskull · 05-20-2011, 03:11 PM

Jamaica's phone number is somewhere on this forum, call him and ask him to get you to Rick?

Quote:

Originally Posted by John-Q

the venaci rims are produced by WORK.

Where did you find this out?

Colbizle · 05-20-2011, 03:11 PM

Quote:

Originally Posted by Billy02987

Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

Ahh.. One of many threads about the same topic. I know now to stay far far away from VIP status.

Hope all works outs for ya Billy!

Jamaica · 05-20-2011, 03:16 PM

Quote:

Originally Posted by Billy02987

Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help.

I am going to respond on Ricks behalf. Yes you do have wheels on order and well as an exhaust. Right now, Both rick and I are moving to different shops this is why he isnt able to answer. One thing people need to realize that wheels are custom made. These are not made in america. Its Japan. Custom wheels, custom offsets for your car. When wheels are being made, they dont just make one wheel and send it overnight from japan to cali. They have to make wheels in sets. In large sets. So yes it will take a while. Shipping the wheel from japan in another issue. Shipping wheels from japan to cali that not air freight is the best option. Air freight for wheels will honestly cost 1700-2000. When shipping in a container, it has to ship will muliple items not just wheels. People have been waiting a long time for wheels. I understand deadline have been broken but the process in itself it long. No just wheels, also with lip kits, body kits and alot of JDM parts. There are parts I have ordered from japan since october and there finally arriving next month.

My second concern is, you ordered a lip kit, wing, wheels and exhaust. You want Rick to ship the wheels and exhaust to you before you even pay for the wheels and exhaust.

anyways im sorry for the wait, but if you dont want JDM wheels dont wait. I know people waiting for volks for 6-8 months. As I see this day to day..alot of people are losing patience and want things now.

Juruki · 05-20-2011, 03:27 PM

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

Jamaica · 05-20-2011, 03:31 PM

Quote:

Originally Posted by Juruki

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
Most of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

I honestly dont know what deadlines are given. A more realistic deadline will truly help out. With the car industry nothing goes as planned. I honestly try my best to provide customer service but nothing is always perfect. IF its not with wheels its with something else. Weres my stage 2 supercharger...weres my body kit...weres my wheels. Its a never ending game. I do see your point and your correct.

zman1910 · 05-20-2011, 03:33 PM

Quote:

Originally Posted by Juruki

^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers?
All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good.
Just saying...

+100....most of these guys are complaining after the deadline they were told about.

Maybe Jamaica's response should be a disclaimer for Venaci in general. People wait long periods for Volks but generally speaking..they are pretty good about giving proper deadlines.....and as a result are deemed pretty reliable.

VIP and Venaci have been very inconsistent.....and frankly the excuses are all getting old.

05-20-2011, 02:09 PM	#1 (permalink)
Billy02987 Track Member Join Date: Jul 2009 Location: South FL Posts: 975 Drives: 2010 GT-R Rep Power: 19	Venaci Wheels? Does anyone know of another way to purchase Venaci wheels other then VIP Status? I currently have a set on order but I have no idea when im getting them. I'm tired of the very poor customer service and broken promises from VIP. I know there are multiple people having issues like I am. Some people have been waiting a year plus. Theres absolutley no acceptable reason for that in my book. I would not be concerned with the broken deadlines if there weren't people having the same issues and have been waiting over a year now. Thanks for the help. There is a list that stogey420time made of members and the issues were having on page 6. He also has a list of my350z members on page 3. Some are on both lists. __________________ 2010 GT-R 2009 GTM TT 370Z-SOLD Last edited by Billy02987; 05-22-2011 at 11:32 PM.

05-20-2011, 02:35 PM	#5 (permalink)
Billy02987 Track Member Join Date: Jul 2009 Location: South FL Posts: 975 Drives: 2010 GT-R Rep Power: 19	I hit jamaica up in another VIP thread but he never responded. VIP is months past my delivery date and I've been trying to call for days with no answer. It's irritating that you can't leave a message either. They have the worst customer service I've dealt with. __________________ 2010 GT-R 2009 GTM TT 370Z-SOLD

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05-20-2011, 02:24 PM	#2 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	I think jamaica sells them or bullitt, nice guys. They are pretty big supporters though of vip status, so I am sure theyll try and help you though with your issue.

05-20-2011, 02:29 PM	#3 (permalink)
John-Q Base Member Join Date: Aug 2010 Location: Germany Posts: 105 Drives: 2010 370z Rep Power: 15	@Billy, if these are not gladly you beforehand has paid, as well as most people. I also look venaci-wheels., however, she does not know where one can agree. the venaci rims are produced by WORK. which rims do you search then?

05-20-2011, 03:27 PM	#13 (permalink)
Juruki Track Member Join Date: Mar 2010 Location: SoCal Posts: 965 Drives: 370Z Tour/Sport/Navi Rep Power: 16	^^ if the process is that long and you are not delivering maybe you need to set a more realistic deadline for your customers? All of the wheels that i ordered from Japan (2 sets of works and 1 set of SSRs) came before the deadline. And communication and order status was always good. Just saying...