Agreed !!

Thanks frost. I agree with you 100%. Threads gets closed because members takes the opportunity and start bashing the vendor or just puts their comments in where they are not necessary etc. My car is bone stock. I have no affiliation with any vendor(s). Any mod on my car are paid for via my own fund. I keep it this way so that I have 0 affiliation with vendors and I can stay neutral. So, if anyone think otherwise, then I have no answer for them.

thank you. Appreciate your help.

I'd also like to warn Jamaica@UAMotorsports, unless RICK has assigned you as his "spokesperson", please stay out of other vendors thread. Unless your name ends with @VIP Status, there no need for you put any cents in any vendors thread. He (Rick) needs to make a thread and announce that you (jamaica) are his spokesperson. THIS goes for all the vendors here at the forum as well. If there's vendor being discussed, please don't try to put your two cents. No vendor likes another vendor posting in their thread.

Thanks.

I really hope everyone get their stuff. Rick had a pretty good reputation in our thread and he usually stands by (stood by his products in past) his stuff. Hopefully we will hear from him soon.

Thanks for coming in & getting involved in this issue AK... Really appreciate it.... :tup:

I hope Rick will come in soon & get things resolved for everyone involved... & i hope he's keeping his word in shipping all my stuff tomorrow as quoted by a helping member from another forum last week...

Here's my experience with VIP
 

This was my last PM sent to Rick. On his behalf, he did offer me a discount for my patience. However, I asked again for a ETA on the 16th and have heard nothing since. I was intending to keep this private but I am getting nowhere. I paid half cost up front at the time of order.

========
Rick,
This is just crazy now. Just tell me why it is absolutely impossible for you to locate, track and supply me with a delivery date on my wheels. These are four round pieces of metal, not the space shuttle. These things were ordered 5 months ago, there is no reason for this amount of time and no excuse for you being unable or unwilling to supply me with a ETA. Any order that was placed and paid for should be able to be tracked. Scroll down this PM and read your previous responses to me and ask me why I should not be disappointed or angry. I have kept this private between you and me but I am ready to explode. I need a answer here, and I would still like to receive my wheels.

Scott


=======RECEIVED 5/14/2011=======
Quote:
Originally Posted by VIP-STATUS
hey scott
sorry i just got back to L.A.i know you been waiting super long time

rick

======RECEIVED 4/5/2011=======
Quote:
Originally Posted by VIP-STATUS
Hello Scoot sorry for the late pm,
Wanted to get a good eta for you.
Your wheels will be hitting the U.S right around 2-2 1/2 week.So right when it's getting near i will give you a quick pm sir
thank you
rick


=======RECEIVED 3/26/2011=======
Quote:
Originally Posted by VIP-STATUS
hello scott

i'll find out the eta for you over this weekend,there a little be delays here and there but nothing too big.
i'm just waiting to find out the right eta for you.

i have a few shipment coming,let me find out what container it's on
thank you
rick


=======RECEIVED 2/27/2010=======
Quote:
Originally Posted by VIP-STATUS
hello scott

this coming week i'll get the eta for your wheels,we have a few shipping that is almost here
thank you
rick


=======RECEIVED 2/9/2011========
Quote:
Originally Posted by VIP-STATUS
Hello Scott

Your wheels are almost done,and will be getting ready to leave in about 1 week to the U.S.
let me know ok
thank you
rick


====== RECEIVED 1/28/2010======
Quote:
Originally Posted by VIP-STATUS
Hello

Yes i remember.I will check the eta.
12-23 is the day your order it.I believe it got started the first week of jan.I'll check for you i think be now it should be done already and getting ready to leave japan.But i'll check.
thank you
rick

=====ORDERED WHEELS ON 12/23/2010====
Quote:
Originally Posted by gozfast
Rick,
I ordered a set of Venaci Spirits in gold, flat lip, 20x10+35 F and 20x10.5+15 R, sport brakes and drilled for TPMS on 12/23/10.

My PM Box is 75% filled with that nonsense as well....

Rick: ETA Next Week, then the following week, then the week after, then SILENCE for a while, then again a good ETA next Monday & soooo On!! Tired of getting the same old answer!! & that went on for 10 months?

Reading through an old thread... it appear Jamaica can be a valuable help for everyone.

If Rick doesn't reply with any updates for y'all... let's hope Jamaica help out :tiphat:

Read post #92.

Just ignore anything from him man. He's of no help and has been requested to stay out of this thread. I don't want this thread to get closed.

I understand what was said in post #92 but in the quote I posted it says to PM him.

Cool I respect that.

Thanks man!! I hope everything works out! I went through this also and almost flew out at one point. But Rick eventually made things right with some other products discounted. I'm not sure if over seas is causing a longer delay or that there has been a change in the production of the wheels. (From what I've heard)

wheels are usually in the water for 30 days...i dont see how it will take longer than 2-3 months to make/build/ship to america/ship to owner will take 6+ months.

Rick has not logged in for 5 days now :( i know he's busy onto moving to a new place, but that does not give him reason to neglect his customers.... Poor Us, Its a shame, Begging for something that we paid for...

I agree. There is absolutely no reason a company should neglect it's customers. Especially for months at a time. I could understand not getting a hold of someone once a month or so but there should always be someone delegated to customer service.

I was told I would recieve a partial refund on my kit I ordered (11/2/10) since I had told him to cancel the order on 3/15/11. I did wind up eventually getting the kit on 4/5/11 but the weave of the CF was messed up so I had to paint it. No way i was sending it back to get it replaced after waiting 5 months though, I just figured Id use that refund money to cover part of the paint bill. Well I still havent gotten the refund even after being told it was being sent numerous times.