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Tiresplus DESTROYED my wheels

They used a manual bead breaker bar. I've seen this catastrophe in action, always on low profile or uber stiff sidewall tires. That's a shame, and unacceptable for any city

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Old 04-13-2011, 09:43 PM   #1 (permalink)
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They used a manual bead breaker bar. I've seen this catastrophe in action, always on low profile or uber stiff sidewall tires. That's a shame, and unacceptable for any city tire shop. Even Costco has touchless systems at some of their locations.
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Old 04-13-2011, 10:03 PM   #2 (permalink)
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The Discount Tire in North San Antonio TX has that machine now they had a issue with the wheels on my wife's M35 sport wheels.

That machine kicks a$$
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Old 04-13-2011, 10:04 PM   #3 (permalink)
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Quote:
Originally Posted by supunna_picta View Post
They used a manual bead breaker bar. I've seen this catastrophe in action, always on low profile or uber stiff sidewall tires. That's a shame, and unacceptable for any city tire shop. Even Costco has touchless systems at some of their locations.
Yeah, a lot of places still don't know how to handle low profile tires.


I think costco actually has the touchless hunter machines at all locations, as a side note.
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Old 04-14-2011, 12:46 PM   #4 (permalink)
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Quote:
Originally Posted by Red__Zed View Post
I think costco actually has the touchless hunter machines at all locations, as a side note.
do you need to have a membership at costco and pay cash/amex still in order to purchase their goods/services?

my work has option for costco or sams and i chose sams (which i never use)... should revert back to costco next time.
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Old 04-13-2011, 10:18 PM   #5 (permalink)
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Sucks that we live in a day where people are careless like this....It's rare to find people who do good, quality work these days. Best of luck to you getting this taken care off...unleash on them! haha
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Old 04-14-2011, 01:00 AM   #6 (permalink)
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Every time I get new tires on my S2000 (or any other car) I stand behind the car the entire time. I never take my eyes off it and I never pay until I inspect everything. I also have the guy writing it up check the car prior to ensure he sees no scratches are on the wheels. I would never let them jack it up without a proper lift.

Lesson learned I suppose. You better fight hard for new wheels they are EXPENSIVE!
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Old 04-14-2011, 01:56 AM   #7 (permalink)
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What did you say to them? What did they say? They absolutely have to fix that. Take them to small claims if need be but I'm sure if you take the right steps you will get it fixed. If that was me I would of called the poice and got an accident report on the spot. Before I left. That is absolutely horrible and completely unacceptable.

Good luck
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Old 04-14-2011, 02:39 AM   #8 (permalink)
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I cringe when its tire time, gonna take advice though and get them to inspect rims prior to any work so they have to take care of them.
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Old 04-14-2011, 03:23 AM   #9 (permalink)
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Damn I'd be really pissed if this happens to my wheels. Hope you get this solved asap!
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Old 04-14-2011, 08:58 AM   #10 (permalink)
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That really sucks bro. We have a Tiresplus around my area, but I never go there because they overcharge on everything.
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Old 04-14-2011, 09:30 AM   #11 (permalink)
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I had this happen one time on my old 350z. The tire store scratched up all 4 rims and then tried to tell me I must have dragged it along a curb or something. Uh, no. So they ended up paying to have them refinished. But when they went to pay their credit card was declined and the company came after me for payment. I told them to go to h*ll and the tire store was to pay. In the end the rims were fixed and they lost a customer.

Good luck with the repairs!
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Old 04-14-2011, 10:36 AM   #12 (permalink)
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ahhhhh! I hope you get exactly what you deserve after a careless job like that..GL
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Old 04-14-2011, 11:31 AM   #13 (permalink)
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Take your 370Z rims to an established custom wheel shop. The ones that sell outlandish rims sizes as they know how to properly handle expensive rims. The shop I use is Wheel Warehouse as they've been around forever with the same owner (a lot of the same staff too); been going there seventeen years straight for all my cars. Just find a shop like this in your area.
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Old 04-14-2011, 12:43 PM   #14 (permalink)
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That is just so wrong. Sorry to see this!
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Old 04-14-2011, 05:10 PM   #15 (permalink)
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I noticed not one Discount Tire listed...
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