VIP Status??
 

Has anyone been able to get a hold of VIP? I send private messages but they don't get answered and I've been trying to call for a couple days now and it says their numbers been disconnected. I checked thier website and there's no update saying they changed numbers or anything. I have no problem with there being a delay on my wheels, it's the poor poor communication that's killing me. If they didn't already have some of my money on hold I wouldn't be worried but this is very shady. I know I'm not the only one having this problem. Any help would be appreciated.

Any more specific information on what you are waiting on and how long you have been waiting?

ibtl

:drama:

Im waiting a set of venaci spirits that I ordered in January. The wait is not what I'm worried about like I said. I know there's people that have been waiting much longer. It's the lack of communication and leaving customers in the dark that is bothersome.

I dont understand why this has to get locked, but the fact that people come in here and only say ibtl and put popcorn smilies will get it closed I suppose.

Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. I just got my wheels delivered today...it's the first set of the new Venaci 99RR, after 20 or so delays.

I think once a company has your money, and suddenly disappears with no way to get a hold of them is more then a fair reason to have a thread raising concerns. If your not having similar issues, or have no help to input on the situation then don't post.

I'm not claiming him a thief either. I'm not even saying he's a bad guy. You just can't take people's money like this and leave them in the dark. I just want to be able to contact the company I'm doing business with, especially when they already have my money.

I had a long wait on a bodykit I ordered. He's not always on top of the communication but he went above and beyond to make it right when it was all said and done.

besides VIP Status, Rick has two other businesses and two children, one of which is a new addition to his family... he'll come through.

You could try jamaica951? he may be able to help getting in contact with Rick?

:iagree: It maybe hard to get a hold of him, but he is around. They sometimes have phone line problems. Try again in a day or so.

I had some trouble getting a hold of him too...but everything worked out in the end :tup:

Just give it time. Try to send messages to his email not his inbox.

This is a constant excuse in various VIP Status threads.. IT's NOT THE CUSTOMERS FAULT that he has other business's, family to run, etc.. These threads have been popping up over the last 4-5 MONTHS! The same issues with order delays, impossible communication, members going to VIP Status mid week to find their doors locked, etc.. I could understand a rough patch for a short period of time but this is just absurd. The guy obviously does NOT know how to run a business if he can't fix the communication issues by now :rolleyes: