VIP Status??

Billy02987 · 04-07-2011, 04:05 PM

Has anyone been able to get a hold of VIP? I send private messages but they don't get answered and I've been trying to call for a couple days now and it says their numbers been disconnected. I checked thier website and there's no update saying they changed numbers or anything. I have no problem with there being a delay on my wheels, it's the poor poor communication that's killing me. If they didn't already have some of my money on hold I wouldn't be worried but this is very shady. I know I'm not the only one having this problem. Any help would be appreciated.

christian370z · 04-07-2011, 04:36 PM

Any more specific information on what you are waiting on and how long you have been waiting?

fairladyZ34 · 04-07-2011, 04:42 PM

ibtl

TypeOne · 04-07-2011, 04:44 PM

W.O.W. 370Z · 04-07-2011, 04:46 PM

Billy02987 · 04-07-2011, 04:55 PM

Im waiting a set of venaci spirits that I ordered in January. The wait is not what I'm worried about like I said. I know there's people that have been waiting much longer. It's the lack of communication and leaving customers in the dark that is bothersome.

I dont understand why this has to get locked, but the fact that people come in here and only say ibtl and put popcorn smilies will get it closed I suppose.

Nitrouz · 04-07-2011, 05:00 PM

Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. I just got my wheels delivered today...it's the first set of the new Venaci 99RR, after 20 or so delays.

Billy02987 · 04-07-2011, 05:02 PM

I think once a company has your money, and suddenly disappears with no way to get a hold of them is more then a fair reason to have a thread raising concerns. If your not having similar issues, or have no help to input on the situation then don't post.

Billy02987 · 04-07-2011, 05:04 PM

Quote:

Originally Posted by Nitrouz

Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. I just got my wheels delivered today...it's the first set of the new Venaci 99RR, after 20 or so delays.

I'm not claiming him a thief either. I'm not even saying he's a bad guy. You just can't take people's money like this and leave them in the dark. I just want to be able to contact the company I'm doing business with, especially when they already have my money.

metz · 04-07-2011, 05:08 PM

I had a long wait on a bodykit I ordered. He's not always on top of the communication but he went above and beyond to make it right when it was all said and done.

JollyGoodChap · 04-07-2011, 06:56 PM

besides VIP Status, Rick has two other businesses and two children, one of which is a new addition to his family... he'll come through.

Trips · 04-07-2011, 07:12 PM

You could try jamaica951? he may be able to help getting in contact with Rick?

AllForTheCash · 04-07-2011, 08:03 PM

Quote:

Originally Posted by Nitrouz

Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. .

It maybe hard to get a hold of him, but he is around. They sometimes have phone line problems. Try again in a day or so.

Flushnismo · 04-07-2011, 08:06 PM

I had some trouble getting a hold of him too...but everything worked out in the end

Just give it time. Try to send messages to his email not his inbox.

dan avoN7 · 04-07-2011, 08:11 PM

Quote:

Originally Posted by JollyGoodChap

besides VIP Status, Rick has two other businesses and two children, one of which is a new addition to his family... he'll come through.

This is a constant excuse in various VIP Status threads.. IT's NOT THE CUSTOMERS FAULT that he has other business's, family to run, etc.. These threads have been popping up over the last 4-5 MONTHS! The same issues with order delays, impossible communication, members going to VIP Status mid week to find their doors locked, etc.. I could understand a rough patch for a short period of time but this is just absurd. The guy obviously does NOT know how to run a business if he can't fix the communication issues by now

04-07-2011, 04:05 PM	#1 (permalink)
Billy02987 Track Member Join Date: Jul 2009 Location: South FL Posts: 975 Drives: 2010 GT-R Rep Power: 19	VIP Status?? Has anyone been able to get a hold of VIP? I send private messages but they don't get answered and I've been trying to call for a couple days now and it says their numbers been disconnected. I checked thier website and there's no update saying they changed numbers or anything. I have no problem with there being a delay on my wheels, it's the poor poor communication that's killing me. If they didn't already have some of my money on hold I wouldn't be worried but this is very shady. I know I'm not the only one having this problem. Any help would be appreciated. __________________ 2010 GT-R 2009 GTM TT 370Z-SOLD

04-07-2011, 04:36 PM	#2 (permalink)
christian370z A True Z Fanatic Join Date: Jul 2010 Location: Newport Beach Posts: 3,900 Drives: 2010 370Z/Saab 900se Rep Power: 432	Any more specific information on what you are waiting on and how long you have been waiting? __________________ -320whp / 259wftlbs- SP Rays -- RE-11s -- SpecialtyZ Tune -- Swift Springs -- Stillen 25R Oil Cooler -- Stillen G3 Intakes -- Berk HFCs -- F.I. 12" CBE -- Stillen Sway Bars -- Es14 Spring -- INGS+1 lip -- CF Spoiler -- GTR Start Button -- VLED Parking Lights -- PWJDM V2 shift knob

04-07-2011, 04:42 PM	#3 (permalink)
fairladyZ34 A True Z Fanatic Join Date: Aug 2009 Location: Central NJ Posts: 1,577 Drives: 08 G37S Black M6 Rep Power: 19	ibtl __________________ From Z to G to BMW and back to a G! Nismo for life

04-07-2011, 04:55 PM	#6 (permalink)
Billy02987 Track Member Join Date: Jul 2009 Location: South FL Posts: 975 Drives: 2010 GT-R Rep Power: 19	Im waiting a set of venaci spirits that I ordered in January. The wait is not what I'm worried about like I said. I know there's people that have been waiting much longer. It's the lack of communication and leaving customers in the dark that is bothersome. I dont understand why this has to get locked, but the fact that people come in here and only say ibtl and put popcorn smilies will get it closed I suppose. __________________ 2010 GT-R 2009 GTM TT 370Z-SOLD

04-07-2011, 05:00 PM	#7 (permalink)
Nitrouz Track Member Join Date: Nov 2010 Location: Vancouver, BC Posts: 934 Drives: 40th Z, GTR, 420z-tt Rep Power: 16	Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. I just got my wheels delivered today...it's the first set of the new Venaci 99RR, after 20 or so delays. __________________ 2010 370Z 40th Anniversary - Anastasia VENACI / AERO JACKET / HKS USA / MXP / NISMO / FALKEN / STILLEN / T1R / MR WORKS / CARBON SIGNAL / EVO-R / BLUE BATMOBILE

04-07-2011, 04:44 PM	#4 (permalink)
TypeOne A True Z Fanatic Join Date: Jul 2010 Location: Baton Rouge, LA Posts: 2,682 Drives: BSM 370 Rep Power: 1851

04-07-2011, 04:46 PM	#5 (permalink)
W.O.W. 370Z A True Z Fanatic Join Date: Mar 2010 Location: Miami Posts: 1,757 Drives: 2010 Touring Sport Z Rep Power: 19

04-07-2011, 05:02 PM	#8 (permalink)
Billy02987 Track Member Join Date: Jul 2009 Location: South FL Posts: 975 Drives: 2010 GT-R Rep Power: 19	I think once a company has your money, and suddenly disappears with no way to get a hold of them is more then a fair reason to have a thread raising concerns. If your not having similar issues, or have no help to input on the situation then don't post. __________________ 2010 GT-R 2009 GTM TT 370Z-SOLD

04-07-2011, 05:08 PM	#10 (permalink)
metz Enthusiast Member Join Date: Mar 2010 Location: Baton Rouge Posts: 347 Drives: 05 Roush, 2010 40th Rep Power: 15	I had a long wait on a bodykit I ordered. He's not always on top of the communication but he went above and beyond to make it right when it was all said and done.

04-07-2011, 06:56 PM	#11 (permalink)
JollyGoodChap Enthusiast Member Join Date: Aug 2010 Location: Lust Angeles Posts: 328 Drives: Z34 Rep Power: 15	besides VIP Status, Rick has two other businesses and two children, one of which is a new addition to his family... he'll come through.

04-07-2011, 07:12 PM	#12 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,730 Drives: 🔰 Rep Power: 10	You could try jamaica951? he may be able to help getting in contact with Rick? __________________

04-07-2011, 08:06 PM	#14 (permalink)
Flushnismo A True Z Fanatic Join Date: Dec 2010 Location: Amarillo, TX Posts: 1,041 Drives: 2010 Boosted 40th Rep Power: 16	I had some trouble getting a hold of him too...but everything worked out in the end Just give it time. Try to send messages to his email not his inbox. __________________ AeroJacket l BC Racing l B&M l K&N l EVO-R l TWM Performance l Tanabe l AAM l Drop Engineering l Zenclosure

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