Has anyone been able to get a hold of VIP? I send private messages but they don't get answered and I've been trying to call for a couple days now
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04-07-2011, 04:05 PM | #1 (permalink) |
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VIP Status??
Has anyone been able to get a hold of VIP? I send private messages but they don't get answered and I've been trying to call for a couple days now and it says their numbers been disconnected. I checked thier website and there's no update saying they changed numbers or anything. I have no problem with there being a delay on my wheels, it's the poor poor communication that's killing me. If they didn't already have some of my money on hold I wouldn't be worried but this is very shady. I know I'm not the only one having this problem. Any help would be appreciated.
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2010 GT-R 2009 GTM TT 370Z-SOLD |
04-07-2011, 04:36 PM | #2 (permalink) |
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Any more specific information on what you are waiting on and how long you have been waiting?
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04-07-2011, 04:55 PM | #6 (permalink) |
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Im waiting a set of venaci spirits that I ordered in January. The wait is not what I'm worried about like I said. I know there's people that have been waiting much longer. It's the lack of communication and leaving customers in the dark that is bothersome.
I dont understand why this has to get locked, but the fact that people come in here and only say ibtl and put popcorn smilies will get it closed I suppose.
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2010 GT-R 2009 GTM TT 370Z-SOLD |
04-07-2011, 05:00 PM | #7 (permalink) |
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Rick's around. Agreed that he is taking in more business than he can handle, but one thing he is NOT is a thief. He's around. I just got my wheels delivered today...it's the first set of the new Venaci 99RR, after 20 or so delays.
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04-07-2011, 05:02 PM | #8 (permalink) |
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I think once a company has your money, and suddenly disappears with no way to get a hold of them is more then a fair reason to have a thread raising concerns. If your not having similar issues, or have no help to input on the situation then don't post.
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2010 GT-R 2009 GTM TT 370Z-SOLD |
04-07-2011, 05:04 PM | #9 (permalink) |
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I'm not claiming him a thief either. I'm not even saying he's a bad guy. You just can't take people's money like this and leave them in the dark. I just want to be able to contact the company I'm doing business with, especially when they already have my money.
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2010 GT-R 2009 GTM TT 370Z-SOLD Last edited by Billy02987; 04-07-2011 at 05:07 PM. |
04-07-2011, 05:08 PM | #10 (permalink) |
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I had a long wait on a bodykit I ordered. He's not always on top of the communication but he went above and beyond to make it right when it was all said and done.
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04-07-2011, 08:03 PM | #13 (permalink) |
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It maybe hard to get a hold of him, but he is around. They sometimes have phone line problems. Try again in a day or so.
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04-07-2011, 08:06 PM | #14 (permalink) |
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I had some trouble getting a hold of him too...but everything worked out in the end
Just give it time. Try to send messages to his email not his inbox.
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04-07-2011, 08:11 PM | #15 (permalink) |
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This is a constant excuse in various VIP Status threads.. IT's NOT THE CUSTOMERS FAULT that he has other business's, family to run, etc.. These threads have been popping up over the last 4-5 MONTHS! The same issues with order delays, impossible communication, members going to VIP Status mid week to find their doors locked, etc.. I could understand a rough patch for a short period of time but this is just absurd. The guy obviously does NOT know how to run a business if he can't fix the communication issues by now
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