Broken wheel stud and lug nut.

bullet1 · 08-27-2010, 08:40 AM

Glad I found this thread. I didn't realize until after the dealer said they broke a locking lug when they took off my wheel (One wheel had curb rash when I bought the car and they replaced it). So they replaced the one with a stock lug. Then I came here and found the issue. Today I had them replace the rest of the 3.

They had no idea that there were 370's out there with incorrect lugs on them. Then a tech came by and he knew about the problem. Luckily only 1 out of the 4 broke when taking off.

nuts4nissan09 · 09-01-2010, 06:40 PM

Quote:

Originally Posted by SoCal 370Z

This is not the proper locking lug for your rim; it should be shouldered like the stock lug!

I had one of my locking lugs break just like this. Tires were being replaced by an installer that I've known and trusted for 20 yrs. I called to check on the progress and was told that one nut had broken and there was another that had a slight rust ring @ the top 3rd of its shaft (looks exaclty like the broken one in the photo). Drove to the Nissan dealer in Greenville for replacements and was given a set that was shouldered (bell-shaped flange). These were $55 and the service manager tried to deny that the factory ones are defective. What a piece of work this woman is. At least the defective ones are replaced w/ the correct ones now. I'd hate to have to deal w/ this on the side of the road.

jloomis13 · 10-05-2010, 09:51 AM

I'm having the same issue...turns out the dealer in Atlanta where I flew to get the car installed the locks for the 350z. My local tire guy WHO I TRUST COMPLETELY tried to balance the tire and broke the first one he tried to take off. Then, he took the others off and they were full of rust. I called the local Nissan dealer this morning and was told that Nissan won't do anything about this since it wasn't factory installed and was an option and that the rust could have been caused by road conditions. GET REAL PEOPLE!! My car has just over 6k miles on it and had NEVER even been in the snow!

fuct · 10-05-2010, 10:58 AM

Quote:

Originally Posted by jloomis13

I'm having the same issue...turns out the dealer in Atlanta where I flew to get the car installed the locks for the 350z. My local tire guy WHO I TRUST COMPLETELY tried to balance the tire and broke the first one he tried to take off. Then, he took the others off and they were full of rust. I called the local Nissan dealer this morning and was told that Nissan won't do anything about this since it wasn't factory installed and was an option and that the rust could have been caused by road conditions. GET REAL PEOPLE!! My car has just over 6k miles on it and had NEVER even been in the snow!

atlanta dealer is to blame.

ddanis60 · 03-12-2011, 06:26 PM

add me to the list. non sport 18" roadster wheels...

went to the dealer before i was pointed the direction of this thread. they ordered me a new set, but now im wondering if they ordered the wrong ones. im gonna see their attitude when i try to "fill them in" on this because i know for a fact they have no idea.

they felt like they were on there hand tight. one broke as i just started tightening it. noticed the hairline crack on the other before i installed. the two on the front are on, but now that i know they arnt really doing anything, i think ill stop back by Nissan on the way home to get even two more regular standard lugs.. which the first two they removed from a 370 in stock because they had no lugs in stock at all. ugh..

wheee! · 03-12-2011, 06:43 PM

They should look like this...

ddanis60 · 03-12-2011, 07:22 PM

lol that appears to be the case. we will see.....

spearfish25 · 03-13-2011, 05:51 AM

What kind does Nissan use? I just bought McGards and they've been a-OK.

ChrisSlicks · 03-13-2011, 09:19 AM

Quote:

Originally Posted by spearfish25

What kind does Nissan use? I just bought McGards and they've been a-OK.

The 350 ones were a version of McGard, not sure what the 370 ones are.

MacDaddy · 03-13-2011, 05:25 PM

Gents refer your Nissan dealer to the TSB issued in August 2009 it is listed in the service TSB section on this forum. Print out a copy and put it in the service Managers hand and if necessary the GM's hand and tell them to fix it. It is ridiculous that these dealers are still putting the wrong wheel locks on the vehicles.

1/2
Classification: Reference: Date:
WT09-001a NTB09-024a August 4, 2009
2009 370Z / 350Z ACCESSORY WHEEL LOCKS
This bulletin has been amended. Additional information has been added on page 2.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2009 370Z (Z34) Coupe
2009 350Z (Z33) Roadster
SERVICE INFORMATION
The accessory Wheel Lock Nuts for 370Z are different than those for 350Z.
When installing Wheel Lock Nuts, make sure to use the correct Part Number as listed
below.
2009 370Z Coupe
DESCRIPTION MODEL PART NUMBER
Wheel Locks (4-pc set)
(With Flat Washer Style)
370Z Coupe 999W2-JT000

sexZness · 03-20-2011, 01:07 PM

+1!!! Mine look like yours! where it's all rusted on the inside :/ not to mention, they had already broken one lug before I took the car home but didn't notice it missing until I started working on my wheels (I should've checked better

) So, 1 lock was missing, the other 3 broke as I was MANUALLY putting them back on... wtf?... I'm totally calling them out tomorrow...

Quote:

Originally Posted by ddanis60

add me to the list. non sport 18" roadster wheels...

went to the dealer before i was pointed the direction of this thread. they ordered me a new set, but now im wondering if they ordered the wrong ones. im gonna see their attitude when i try to "fill them in" on this because i know for a fact they have no idea.

they felt like they were on there hand tight. one broke as i just started tightening it. noticed the hairline crack on the other before i installed. the two on the front are on, but now that i know they arnt really doing anything, i think ill stop back by Nissan on the way home to get even two more regular standard lugs.. which the first two they removed from a 370 in stock because they had no lugs in stock at all. ugh..

Jme370 · 03-23-2011, 09:41 AM

On my first 370, I had one lock break when I was putting on new tires. I called the sales manager that sold me the car and said you sold me the wrong wheel locks (they wouldn't include them in the deal). He basically told me to F off. A few months later I traded my 09 for a 10 ZR and did not go to the same dealership. Their loss. Needless to say I have the correct locks on my new Z!

ddanis60 · 03-24-2011, 07:36 AM

Funny how their either too stupid or don't care enough to lose your business and possibly people you tell about this all over 100 or more bucks and a safety issue! So minor in the grand scheme of things to them to just pay attention and help out. But no. 10s of thousands of dollars lost.

BigCatZ · 03-31-2011, 07:54 PM

Hey all, Today i got the exact same problem.. Picture on the first page looks identical to what happened to me. i have the 19" sport rims(brand new 370z got 100kms on it!!). It is also the rear passenger wheel. Sounds like it can be fixed even though the stud is gone

E-mailed my dealer, waiting for a response, sadly though where i bought the car i'm about 18 hours away.. and the next closest nissan dealership is 8 hours away

ChrisSlicks · 03-31-2011, 10:57 PM

Quote:

Originally Posted by BigCatZ

Hey all, Today i got the exact same problem.. Picture on the first page looks identical to what happened to me. i have the 19" sport rims(brand new 370z got 100kms on it!!). It is also the rear passenger wheel. Sounds like it can be fixed even though the stud is gone

E-mailed my dealer, waiting for a response, sadly though where i bought the car i'm about 18 hours away.. and the next closest nissan dealership is 8 hours away

If the stud broke off that is an easy fix, they just bang it out and install a new stud. Sad that the dealerships are still installing the wrong locks! They are obviously not reading the TSB's. If you don't get immediate satisfaction call Nissan directly.

03-12-2011, 06:43 PM	#141 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40182	They should look like this... __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

03-13-2011, 05:51 AM	#143 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1856	What kind does Nissan use? I just bought McGards and they've been a-OK. __________________ 2013 Cadillac V-Wagon, RIP Z

03-23-2011, 09:41 AM	#147 (permalink)
Jme370 Base Member Join Date: Aug 2009 Location: Orlando, FL Posts: 81 Drives: 10 370z Roadster Rep Power: 16	On my first 370, I had one lock break when I was putting on new tires. I called the sales manager that sold me the car and said you sold me the wrong wheel locks (they wouldn't include them in the deal). He basically told me to F off. A few months later I traded my 09 for a 10 ZR and did not go to the same dealership. Their loss. Needless to say I have the correct locks on my new Z! __________________ 2010 370ZR Touring <PG/Blk 6 spd>Sport.Mats.Kicks. Sold.2009 370Z Touring<MB/Grey 6spd>Mats.Aero.Nav.

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08-27-2010, 08:40 AM	#136 (permalink)
bullet1 Base Member Join Date: Jul 2010 Location: Columbus, OH Posts: 101 Drives: 370Z Black - Touring Rep Power: 15	Glad I found this thread. I didn't realize until after the dealer said they broke a locking lug when they took off my wheel (One wheel had curb rash when I bought the car and they replaced it). So they replaced the one with a stock lug. Then I came here and found the issue. Today I had them replace the rest of the 3. They had no idea that there were 370's out there with incorrect lugs on them. Then a tech came by and he knew about the problem. Luckily only 1 out of the 4 broke when taking off.

10-05-2010, 09:51 AM	#138 (permalink)
jloomis13 Base Member Join Date: May 2010 Location: Raleigh, NC Posts: 18 Drives: 16 Silver Nismo Tech Rep Power: 15	I'm having the same issue...turns out the dealer in Atlanta where I flew to get the car installed the locks for the 350z. My local tire guy WHO I TRUST COMPLETELY tried to balance the tire and broke the first one he tried to take off. Then, he took the others off and they were full of rust. I called the local Nissan dealer this morning and was told that Nissan won't do anything about this since it wasn't factory installed and was an option and that the rust could have been caused by road conditions. GET REAL PEOPLE!! My car has just over 6k miles on it and had NEVER even been in the snow!

03-12-2011, 06:26 PM	#140 (permalink)
ddanis60 Base Member Join Date: Jun 2010 Location: Santa Maria, Ca Posts: 61 Drives: 2007 C6 Z06 Rep Power: 15	add me to the list. non sport 18" roadster wheels... went to the dealer before i was pointed the direction of this thread. they ordered me a new set, but now im wondering if they ordered the wrong ones. im gonna see their attitude when i try to "fill them in" on this because i know for a fact they have no idea. they felt like they were on there hand tight. one broke as i just started tightening it. noticed the hairline crack on the other before i installed. the two on the front are on, but now that i know they arnt really doing anything, i think ill stop back by Nissan on the way home to get even two more regular standard lugs.. which the first two they removed from a 370 in stock because they had no lugs in stock at all. ugh..

03-12-2011, 07:22 PM	#142 (permalink)
ddanis60 Base Member Join Date: Jun 2010 Location: Santa Maria, Ca Posts: 61 Drives: 2007 C6 Z06 Rep Power: 15	lol that appears to be the case. we will see.....

03-13-2011, 05:25 PM	#145 (permalink)
MacDaddy Base Member Join Date: May 2009 Location: NRH2O, Texas Posts: 32 Drives: 09 370Z MB 7AT Rep Power: 16	Gents refer your Nissan dealer to the TSB issued in August 2009 it is listed in the service TSB section on this forum. Print out a copy and put it in the service Managers hand and if necessary the GM's hand and tell them to fix it. It is ridiculous that these dealers are still putting the wrong wheel locks on the vehicles. 1/2 Classification: Reference: Date: WT09-001a NTB09-024a August 4, 2009 2009 370Z / 350Z ACCESSORY WHEEL LOCKS This bulletin has been amended. Additional information has been added on page 2. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2009 370Z (Z34) Coupe 2009 350Z (Z33) Roadster SERVICE INFORMATION The accessory Wheel Lock Nuts for 370Z are different than those for 350Z. When installing Wheel Lock Nuts, make sure to use the correct Part Number as listed below. 2009 370Z Coupe DESCRIPTION MODEL PART NUMBER Wheel Locks (4-pc set) (With Flat Washer Style) 370Z Coupe 999W2-JT000

03-24-2011, 07:36 AM	#148 (permalink)
ddanis60 Base Member Join Date: Jun 2010 Location: Santa Maria, Ca Posts: 61 Drives: 2007 C6 Z06 Rep Power: 15	Funny how their either too stupid or don't care enough to lose your business and possibly people you tell about this all over 100 or more bucks and a safety issue! So minor in the grand scheme of things to them to just pay attention and help out. But no. 10s of thousands of dollars lost.

03-31-2011, 07:54 PM	#149 (permalink)
BigCatZ Base Member Join Date: Mar 2011 Location: West Coast/Canada Posts: 6 Drives: 2011 GM/MT 370z Rep Power: 14	Hey all, Today i got the exact same problem.. Picture on the first page looks identical to what happened to me. i have the 19" sport rims(brand new 370z got 100kms on it!!). It is also the rear passenger wheel. Sounds like it can be fixed even though the stud is gone E-mailed my dealer, waiting for a response, sadly though where i bought the car i'm about 18 hours away.. and the next closest nissan dealership is 8 hours away