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Broken wheel stud and lug nut.

At least your dealer listened to you. Both sales and service department laughed at my face and degraded me to the lowest level when I told them they were installing

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Old 07-01-2009, 03:14 PM   #1 (permalink)
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At least your dealer listened to you. Both sales and service department laughed at my face and degraded me to the lowest level when I told them they were installing the wrong wheel locks. Note this was before AND after the Nissan service bulletin went out. Anyways, I contacted Nissan corporate directly and the dealer is now refunding me my $$$ for the wheel locks that they never installed in the first place.
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Old 07-01-2009, 08:04 PM   #2 (permalink)
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Old 08-10-2009, 07:30 PM   #3 (permalink)
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Default Lug nut explode

I just bought a new blue touring sport 7AT. I drove home and the anti theft lug nuts exploded. This just sucks I live 50 miles from the dealer.
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Old 08-11-2009, 07:31 AM   #4 (permalink)
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Originally Posted by FloridaViking View Post
I just bought a new blue touring sport 7AT. I drove home and the anti theft lug nuts exploded. This just sucks I live 50 miles from the dealer.
Warning: Your dealer is incompetent. (Considering that Nissan issued a TSB to all its dealers warning them of this issue. Seems the people at your dealership are either too stupid or too lazy to read.)
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Old 09-21-2009, 10:16 PM   #5 (permalink)
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Wow this is crazy that dealerships are clueless, lets hope they aren't anymore.
If I were you guys I'd just get the money back anyways, wheel locks are annoying and barely even slow down/inconvenience a thief.
I know this first hand as I lost the key to my locks for my RSX and quickly found a way to get them all off in less than 5 minutes with NO special tools.

Last edited by cjof2003; 09-22-2009 at 02:47 PM.
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Old 05-28-2010, 11:01 PM   #6 (permalink)
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Broken locking lugnut for me too! Made my brake rotor install tonight a little more interesting.
Ordered a set of the McGard 21153's from Summit Racing (McGard 21153 - McGard Wheel Locks - Overview - SummitRacing.com) before I realized Courtesy had the right part now from Nissan.
From what I read in the other thread about the locking lugnuts, the McGrad part should work just fine.
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Old 06-05-2010, 08:54 PM   #7 (permalink)
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Yep, wrong ones installed on mine and one broke too. Took dealer all day to replace but they did it at no charge and now the correct ones are on.
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Old 08-27-2010, 07:40 AM   #8 (permalink)
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Glad I found this thread. I didn't realize until after the dealer said they broke a locking lug when they took off my wheel (One wheel had curb rash when I bought the car and they replaced it). So they replaced the one with a stock lug. Then I came here and found the issue. Today I had them replace the rest of the 3.

They had no idea that there were 370's out there with incorrect lugs on them. Then a tech came by and he knew about the problem. Luckily only 1 out of the 4 broke when taking off.
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Old 10-05-2010, 08:51 AM   #9 (permalink)
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I'm having the same issue...turns out the dealer in Atlanta where I flew to get the car installed the locks for the 350z. My local tire guy WHO I TRUST COMPLETELY tried to balance the tire and broke the first one he tried to take off. Then, he took the others off and they were full of rust. I called the local Nissan dealer this morning and was told that Nissan won't do anything about this since it wasn't factory installed and was an option and that the rust could have been caused by road conditions. GET REAL PEOPLE!! My car has just over 6k miles on it and had NEVER even been in the snow!
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Old 10-05-2010, 09:58 AM   #10 (permalink)
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Originally Posted by jloomis13 View Post
I'm having the same issue...turns out the dealer in Atlanta where I flew to get the car installed the locks for the 350z. My local tire guy WHO I TRUST COMPLETELY tried to balance the tire and broke the first one he tried to take off. Then, he took the others off and they were full of rust. I called the local Nissan dealer this morning and was told that Nissan won't do anything about this since it wasn't factory installed and was an option and that the rust could have been caused by road conditions. GET REAL PEOPLE!! My car has just over 6k miles on it and had NEVER even been in the snow!
atlanta dealer is to blame.
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Old 03-12-2011, 05:26 PM   #11 (permalink)
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add me to the list. non sport 18" roadster wheels...








went to the dealer before i was pointed the direction of this thread. they ordered me a new set, but now im wondering if they ordered the wrong ones. im gonna see their attitude when i try to "fill them in" on this because i know for a fact they have no idea.

they felt like they were on there hand tight. one broke as i just started tightening it. noticed the hairline crack on the other before i installed. the two on the front are on, but now that i know they arnt really doing anything, i think ill stop back by Nissan on the way home to get even two more regular standard lugs.. which the first two they removed from a 370 in stock because they had no lugs in stock at all. ugh..
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Old 03-20-2011, 12:07 PM   #12 (permalink)
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+1!!! Mine look like yours! where it's all rusted on the inside :/ not to mention, they had already broken one lug before I took the car home but didn't notice it missing until I started working on my wheels (I should've checked better ) So, 1 lock was missing, the other 3 broke as I was MANUALLY putting them back on... wtf?... I'm totally calling them out tomorrow...


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add me to the list. non sport 18" roadster wheels...








went to the dealer before i was pointed the direction of this thread. they ordered me a new set, but now im wondering if they ordered the wrong ones. im gonna see their attitude when i try to "fill them in" on this because i know for a fact they have no idea.

they felt like they were on there hand tight. one broke as i just started tightening it. noticed the hairline crack on the other before i installed. the two on the front are on, but now that i know they arnt really doing anything, i think ill stop back by Nissan on the way home to get even two more regular standard lugs.. which the first two they removed from a 370 in stock because they had no lugs in stock at all. ugh..
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Old 03-12-2011, 05:43 PM   #13 (permalink)
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They should look like this...

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Old 03-12-2011, 06:22 PM   #14 (permalink)
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lol that appears to be the case. we will see.....
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Old 03-13-2011, 04:51 AM   #15 (permalink)
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What kind does Nissan use? I just bought McGards and they've been a-OK.
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