VIP STATUS...Come out come out, wherever you are...

Dave384 · 01-19-2011, 09:30 AM

Quote:

Originally Posted by Baer383

I called today and the recording said they were moving to a new shop that's probably why they are hard to reach,but that's still no excuse not to tell me were my wheels are.

That message has been on their voicemail since I ordered my wheels 10 months ago, which is how long it took to get my wheels.

Baer383 · 01-19-2011, 10:00 AM

[QUOTE=jamaica951;900839]

Quote:

i understand. I am in the process of being his vendor so I can help out. His has to many things on his hand. Ill call rick right now and ask for you.

I really hope you can help because I told him that my car was up on jack stands when I ordered them,he told me January Then I asked him if I could have at my door by Feb 15 at the latest he said no problem, my car has been on stands for 2 months now this better not turn out to be one of those 10 month deals.

KcL@AOI · 01-20-2011, 11:52 AM

anyone know how to get in contact with Rick? Just tried callin to get my eta, but the
number has been disconnected???

Baer383 · 01-20-2011, 12:05 PM

Quote:

Originally Posted by KcL@AOI

anyone know how to get in contact with Rick? Just tried callin to get my eta, but the
number has been disconnected???

I just talk to him last night he has not heard about the shipment he said they get shipments in every 2-3 weeks and he said he is do,so I told him I would check back Friday to see if they have heard anything.

Jamaica · 01-20-2011, 12:06 PM

update

The wheels will arrive in two weeks. One week left on the bost and a week for customs

KaienZ34 · 01-20-2011, 12:22 PM

"Sittin on the dock of the bay" "Waitin on wheels all day" ....sing along

KcL@AOI · 01-20-2011, 12:47 PM

Quote:

Originally Posted by jamaica951

update

The wheels will arrive in two weeks. One week left on the bost and a week for customs

Is that a for sure ETA date? Where'd you get this info from?

ilostmypill · 01-20-2011, 01:00 PM

i'll give him another 2 weeks, if not imma call my credit card company. i don't mind if he just told me before i order them " ok your wheels will take about 3 - 6 months or 6-12 months to come" not eta december and then nothing.

Jamaica · 01-20-2011, 01:04 PM

I hope one day you guys will understand the process. I know you guys are patiently waiting b ut you guys really have to weigh in the shipping factor and cost. Wheels has to be made and then shipping. We have to ship in bulk. Or else you guys qill be paying 2k in shipping cost. My vendor account should be finalized today so that I willbe able to help out and we have a new method of shipment that will take three weeks. Just finalizing the paperwork.

John-Q · 01-20-2011, 02:19 PM

but I am waiting since August 2010 and have everything already paid by paypal.
and i have not even ordered rims.

NewYorkJon34 · 01-20-2011, 03:50 PM

Enough of the wheel talk, let's see some of the new V.I.P status goodies

Nitrouz · 01-20-2011, 04:37 PM

Quote:

Originally Posted by jamaica951

I hope one day you guys will understand the process. I know you guys are patiently waiting b ut you guys really have to weigh in the shipping factor and cost. Wheels has to be made and then shipping. We have to ship in bulk. Or else you guys qill be paying 2k in shipping cost. My vendor account should be finalized today so that I willbe able to help out and we have a new method of shipment that will take three weeks. Just finalizing the paperwork.

I don't think it's the process that's upsetting the customers, but the communication. Many times a date is promised but delayed. And since Rick is so busy, he doesn't have the time to communicate this to all his customers, therefore having his customers repeatedly call in to find him as they are worried for their hard earned money. I don't blame them, even though I know Rick has no ill-intentions. I think with you helping his "customer service" side of things, both sides will benefit.

Unfortunately (for the customers) and fortunately (for Rick), his company is doing TOO well for the size.

definitionxmk · 01-20-2011, 04:42 PM

Quote:

Originally Posted by jamaica951

update

The wheels will arrive in two weeks. One week left on the bost and a week for customs

So this is for all the wheels mentioned in previous posts? I just want to make sure as I heard one was arriving this week...

metz · 01-20-2011, 08:48 PM

What about word on kits?

Jamaica · 01-20-2011, 08:52 PM

Quote:

Originally Posted by metz

What about word on kits?

its a secret lol

01-20-2011, 12:22 PM	#66 (permalink)
KaienZ34 A True Z Fanatic Join Date: Oct 2009 Location: LA. not L.a. Posts: 21,652 Drives: Z34 Tour/Sport Rep Power: 178	"Sittin on the dock of the bay" "Waitin on wheels all day" ....sing along __________________ *"These Violent Delights Have Violent Ends"* http://www.the370z.com/members/kaienz34-albums-z34.html

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01-20-2011, 11:52 AM	#63 (permalink)
KcL@AOI Base Member Join Date: Nov 2009 Location: ATL (KENNESAW) Posts: 157 Drives: '10 370z Nismo #0071 Rep Power: 16	anyone know how to get in contact with Rick? Just tried callin to get my eta, but the number has been disconnected???

01-20-2011, 12:06 PM	#65 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	update The wheels will arrive in two weeks. One week left on the bost and a week for customs

01-20-2011, 01:00 PM	#68 (permalink)
ilostmypill Base Member Join Date: Aug 2010 Location: vancouver Posts: 162 Drives: 2010 40th Rep Power: 15	i'll give him another 2 weeks, if not imma call my credit card company. i don't mind if he just told me before i order them " ok your wheels will take about 3 - 6 months or 6-12 months to come" not eta december and then nothing.

01-20-2011, 01:04 PM	#69 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	I hope one day you guys will understand the process. I know you guys are patiently waiting b ut you guys really have to weigh in the shipping factor and cost. Wheels has to be made and then shipping. We have to ship in bulk. Or else you guys qill be paying 2k in shipping cost. My vendor account should be finalized today so that I willbe able to help out and we have a new method of shipment that will take three weeks. Just finalizing the paperwork.

01-20-2011, 02:19 PM	#70 (permalink)
John-Q Base Member Join Date: Aug 2010 Location: Germany Posts: 105 Drives: 2010 370z Rep Power: 15	but I am waiting since August 2010 and have everything already paid by paypal. and i have not even ordered rims.

01-20-2011, 03:50 PM	#71 (permalink)
NewYorkJon34 A True Z Fanatic Join Date: Jun 2009 Location: Naples, Florida Posts: 3,041 Drives: 09 Fairlady Z Rep Power: 1065	Enough of the wheel talk, let's see some of the new V.I.P status goodies

01-20-2011, 08:48 PM	#74 (permalink)
metz Enthusiast Member Join Date: Mar 2010 Location: Baton Rouge Posts: 347 Drives: 05 Roush, 2010 40th Rep Power: 15	What about word on kits?