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Originally Posted by Nitrouz I don't think it's the process that's upsetting the customers, but the communication. Many times a date is promised but delayed. And since Rick is so

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Old 01-20-2011, 08:53 PM   #76 (permalink)
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Originally Posted by Nitrouz View Post
I don't think it's the process that's upsetting the customers, but the communication. Many times a date is promised but delayed. And since Rick is so busy, he doesn't have the time to communicate this to all his customers, therefore having his customers repeatedly call in to find him as they are worried for their hard earned money. I don't blame them, even though I know Rick has no ill-intentions. I think with you helping his "customer service" side of things, both sides will benefit.

Unfortunately (for the customers) and fortunately (for Rick), his company is doing TOO well for the size.
Well Said Bro!! I feel yaaah!! A Good ETA update from time to time would make us (customers) feel happy for not being left in the dark....
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Old 01-20-2011, 09:06 PM   #77 (permalink)
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What about word on kits?
I'm waiting for them to remake my kit too. Rick said he'll update me tomorrow (Friday).
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Old 01-20-2011, 09:11 PM   #78 (permalink)
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I'm waiting for them to remake my kit too. Rick said he'll update me tomorrow (Friday).
you should see the new design we have.
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Old 01-20-2011, 09:14 PM   #79 (permalink)
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you should see the new design we have.
PM'ed you bro but you said you had no pics of it yet...
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Old 01-20-2011, 09:16 PM   #80 (permalink)
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I'd like to see the new one too since I've been waiting months I might change my mind.
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Old 01-20-2011, 09:20 PM   #81 (permalink)
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PM'ed you bro but you said you had no pics of it yet...
the wheels????? we just did it today like two hours ago. But no pics. I think its yours with deep concave with setlip
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Old 01-20-2011, 09:53 PM   #82 (permalink)
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the wheels????? we just did it today like two hours ago. But no pics. I think its yours with deep concave with setlip
oh I thought you meant the new bodykit. Yup for the wheels, that one you're talking about is mine. Still need the custom color combo...
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Old 01-20-2011, 09:55 PM   #83 (permalink)
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oh I thought you meant the new bodykit. Yup for the wheels, that one you're talking about is mine. Still need the custom color combo...
ohh the kit ill try and take some pics.
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Old 01-20-2011, 10:04 PM   #84 (permalink)
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ya, id really like to see pics of the new front lip
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Old 01-23-2011, 08:25 PM   #85 (permalink)
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anyone have their new number?
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Old 01-23-2011, 08:30 PM   #86 (permalink)
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anyone have their new number?
Still the same and you have a pm
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Old 01-23-2011, 11:57 PM   #87 (permalink)
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Jamaica: So how soon will the shipment from Japan arrive to the US? any solid estimation of arrival? Thanks
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Old 01-24-2011, 01:23 AM   #88 (permalink)
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+1 and do you know which member's items they are?

=)
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Old 01-24-2011, 01:26 AM   #89 (permalink)
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I will know 2tm once i get there.
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Old 01-24-2011, 09:06 AM   #90 (permalink)
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+1 and do you know which member's items they are?

=)
Good question I didn't think about that one.
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