Tire shop trashed my rim

NXTAZEE · 08-14-2010, 02:31 PM

I noticed a screw in my driver front tire the other day, so I thought I would phone around to see who had the best machine to remove the tire for the repair. After talking with all the shops in town and expressing how concerned I am that the job is done right, I drop the wheel off at a local shop. When I come back to pick up my wheel I see they gouged the **** out of the rim where it meets the tire. Some are through the paint others are not. I can't believe what they did after the discussion we had earlier about how concerned I was. I also told them if they can't do it without damaging the rim then I will take it to someone who can. Anyway, they have sent the wheel off to have it repainted. If it isn't perfect I will not except it. I also want a warranty with it as well. Un freeken believable.

370Zsteve · 08-14-2010, 02:32 PM

Quote:

Originally Posted by NXTAZEE

I noticed a screw in my driver front tire the other day, so I thought I would phone around to see who had the best machine to remove the tire for the repair. After talking with all the shops in town and expressing how concerned I am that the job is done right, I drop the wheel off at a local shop. When I come back to pick up my wheel I see they gouged the **** out of the rim where it meets the tire. Some are through the paint others are not. I can't believe what they did after the discussion we had earlier about how concerned I was. I also told them if they can't do it without damaging the rim then I will take it to someone who can. Anyway, they have sent the wheel off to have it repainted. If it isn't perfect I will not except it. I also want a warranty with it as well. Un freeken believable.

nogoodname · 08-14-2010, 02:48 PM

Shouldn't a dealership be able to handle the sport rims?

bigaudiofanat · 08-14-2010, 02:50 PM

Pics? And I would tell them to pay for repairs to the rim.

m4a1mustang · 08-14-2010, 02:56 PM

That sucks, but at least they are manning up to it and fixing it for you. They very well could have said the wheel was like that when they got it and refused to fix it.

NXTAZEE · 08-14-2010, 03:31 PM

Quote:

Originally Posted by nogoodname

Shouldn't a dealership be able to handle the sport rims?

No, they send them off to tire shops.

NXTAZEE · 08-14-2010, 03:32 PM

Quote:

Originally Posted by bigaudiofanat

Pics? And I would tell them to pay for repairs to the rim.

They are paying for the repaint. No pics sorry.

NXTAZEE · 08-14-2010, 03:36 PM

Quote:

Originally Posted by m4a1mustang

That sucks, but at least they are manning up to it and fixing it for you. They very well could have said the wheel was like that when they got it and refused to fix it.

I went over the rim in detail with them when I dropped it off. It had one tiny rock chip other wise it looked new. When I picked it up the guy says we treated it like it was our own, what an idiot.

Waiz · 08-14-2010, 07:09 PM

At least they are standing up for their work, still pretty crappy to see.

08-14-2010, 02:31 PM	#1 (permalink)
NXTAZEE Track Member Join Date: May 2009 Location: Vancouver Island Posts: 530 Drives: 2010 370Z 7AT Rep Power: 17	Tire shop trashed my rim I noticed a screw in my driver front tire the other day, so I thought I would phone around to see who had the best machine to remove the tire for the repair. After talking with all the shops in town and expressing how concerned I am that the job is done right, I drop the wheel off at a local shop. When I come back to pick up my wheel I see they gouged the **** out of the rim where it meets the tire. Some are through the paint others are not. I can't believe what they did after the discussion we had earlier about how concerned I was. I also told them if they can't do it without damaging the rim then I will take it to someone who can. Anyway, they have sent the wheel off to have it repainted. If it isn't perfect I will not except it. I also want a warranty with it as well. Un freeken believable. __________________ 2010 Carbon Silver 370Z 7AT charcoal int. sports package \| Clear Bra \| Invidia Gemini CBE \| CF B-Pillars \| CF Fangs \| CF Z emblems \| Swift Springs \| 20mm & 25mm Spacers \| SPC Camber Arms \| Brushed Aluminum shift knob

08-14-2010, 02:50 PM	#4 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 853	Pics? And I would tell them to pay for repairs to the rim. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

08-14-2010, 02:56 PM	#5 (permalink)
m4a1mustang A True Z Fanatic Join Date: Feb 2009 Location: Northern VA Posts: 55,385 Drives: on two wheels Rep Power: 6962	That sucks, but at least they are manning up to it and fixing it for you. They very well could have said the wheel was like that when they got it and refused to fix it. __________________ - Steve Zs & Coffee - Saturdays at 10AM in Fairfax, VA and Columbia, MD (Click the banner!) LIKE us on Facebook!

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08-14-2010, 02:48 PM	#3 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	Shouldn't a dealership be able to handle the sport rims?

08-14-2010, 07:09 PM	#9 (permalink)
Waiz A True Z Fanatic Join Date: Apr 2010 Location: SoCal Posts: 9,262 Drives: Z33 & GE8 Rep Power: 459	At least they are standing up for their work, still pretty crappy to see.