Well jus whn the updates were concluded

I get a call from fedex
They say that i signed for two tracking numbers
Each weighing 64 pounds each
And thats all that they show shipped to me
Period
This is complete bullsh!t
I paid good money for rims and i jus want my product
Idk whose fault it is but i shouldnt even be going through this
So know cant file a claim because according to fedex nothing is missing
Im still waiting for sTATUS to get back to me

Im confused and pissed as all hell

I'm sorry but that sounds like a really dumb idea.. why would they strap 4 big azz wheel boxes together. And why would they keep doing it after its happened to 2 people already.

no one strap 4 box together,fedex or ups will not even take it like that.
by the time it gets picked up and go to fedex or ups warehouse.how many hands it pass by the time it gets to your house.no matter how good any one pack it.it it gets toss around.they get pretty bang up.
we try our best to over pack it.
http://i14.photobucket.com/albums/a3...et94/fedex.jpg
:rolleyes:

yea ups didn't want to take care of it. and i had to pay for a new wheels for kevin myself.but we always take care of customer first:tup:

I can vouch for Rick! He always shipped my parts in great packing and everything always arrived on time. Ricks packaging held up so well I re-used it when I sold my stock wheels!!! :tup: for Rick with his Great Customer Service and Pricing! FedEx needs to pay up with these wheels!

UPS screwed me long time ago with my SSR wheelset. i got 3 and one was missing.

called UPS.. they connected to the local hub where it was last scanned. i explain and they said they will call back within the hr. 3hrs later i get a call...ends up the person loading the truck could not fit it so he just left it in the dock and forgot about it. UPS person was polite and asked me to pick it up otherwise would deliver next business day.... obviously i tell her im picking it up cause it was on a Friday afternoon. She agreed to let the clerk at the pickup counter know im coming.

i arrive and the clerk at the pickup counter has no frikken idea wat im talking about. 3 people go searching for my one wheel. no one can find it after waiting maybe another 30-45min... then i glance across the hall and some UPS kid is SITTING ON MY WHEEL eating a snack with his coworker. :icon14:

hope you find your wheels!

man all these freakin shipment companies suck balls


Well I heard back from Rick down at status

he repacked my rims, which FEDEX a$$ wipes shipped back to him when they Fzuked up the packaging and seperated them from the other two rims,

hes sending them down to me

should be in by monday

Thanks Rick

Guess ill keep my fingers crossed with this one.....:shakes head::yum:

Ditto on the Customer Service! I'm in customer service and know what it takes!
Rick put up with my whining!! ;)

Yeah i been giving Rick Hell since he said my rims came off the boat
:tiphat:

LOL you guys:p
i try my best. i send you guys a hottt girls in a box if i can ! hahaha:p

We never have luck with Fedex, ups for some reason even with their bad rep gets the wheels their quicker. I just dont understand why they make so much confusion, b/c to me if I see 4 equal sized boxes going to the same address I would use common sense.

i tell you I have been saying this all along, the world is getting dumber, and sadly one thing I fear is that from what I am seeing, people no longer have common sense.

my apologies then... was just going off the info the OP provided..

you got that right!!

let me see hmmmm four big a$$ boxes that all say Venaci wheels
could they be one in the same???....nawwwww

i still cant believe they seperated them, lost them, then shipped them back to cali...

complete B.S ill say it again...
http://www.mura.org/blog/wp-content/...09/09/fail.png:shakes head:

FedEX is the worst. I've gotten so many of those "We missed you" post-its it's not even funny. The funniest part of that is, I've been home every single time. Waiting.

Fedex and UPS are both terrible. It always seems that I go through this "the shipment is missing but it's not our fault". Then it miraculously shows up at the shipper's location again.

It's strange to think, but USPS does a much better job.