Wheel Rims Coating Problem

mannyz

Well guys I did a search here in the forum, searching for other drivers with the same situation I have but it seems that almost everyone changed their wheels.

Here is my situation, 2 to 3 months ago I was at my detailer shop where they wash all my cars for 7 years. And they noticed some black spots on my wheels. One of the (only the driver side) is the worst, the other ones has the same pattern paint problem. The look like if the silver coating is wearing out, not even peeling or bubling, just wearing out leaving the black primer or first coating Nissan used to paint the wheels. Most noticeable parts are inside the hard sections of the wheels.

Well I took it to the dealer and they took pictures, send it to Nissan and Nissan said that is not cover under warranty because they are sure is a strong chemical I used that messed up the wheels. Weird to say I received the letter from Nissan and it only says:

"Nissan carefully considered your request during a review of all the available facts pertaining to your specific situation. It is our understanding that the need for repairs to your wheels was not due to a defect in materials or workmanship, therefore the repairs are not covered under the terms of your new vehicle warranty."

But when I called them they said is a chemical I used.

These are my arguments:
1. I always take the car to the same Detailer Shop, they use car products that are designed to not damage the car. They have take care of me for 7 years and never had this problem not even with my previous cars.
2. I owned the Z for a year now, and since they one my detailer people are the ones taking care of it. This problem started 2 to 3 months ago. I will considered that if they mistakly used a wrong product it should have noticed way sooner.
3. The coating problem on all 4 wheels is inside the hard to reach sections, the coating, the shining, the texture of the whole rim is not affected, if a strong chemical did that to certain areas it should have damage the face of the wheel which always recevie most of the product you use to clean them.
4. The center cap on the wheel is chrome plastic, and they are all four in great conditions as well, so the strong chemical damage the rim but not the center cap? Same with the Calipers, they are intact, no discoloration, of pealing, not coating damage, I have never take the wheels of the car, so the suppose "strong chemical" has been use on the whole wheel and not just certain areas.
5. I went to a dealer and found 2 cars, with completly different wheels with the coating problems, exactly on the hard to reach areas.


Still I will like your opinion guys:


Look at the end of that leg and inside the triangle.


Do you see that black shadow line?


Just showing that the condition of the wheel is still good.



Look inside the triangle, that black spray condition


This is the one at the dealers, dont know if you can see the black line in the border of the leg. I mean the whole edge. Some of the rims for this same car dont have that black edge.

Sorry for the bunch of pictures. I know is difficult to see as well. I also have a lot of people that are telling I am too picky, and maybe some of you will think the same. I do respect your opinion if thats what you will post, but please understand my point that I am planning to keep this car for as long as I can and this is not a $5,000 car, even if it is, I will be picky too

Sorry for the long post. I need to go to different dealers to find cars with the same wheel to see if they are showing the same problem.

polarpanda

recently i had to repair my curb rash, the person said our wheels have a two layer paint, the first layer is a black layer, the second layer is a silver layer, but it is thin/translucent enough to let some black show through, he called it ghost chroming. I think what you are seeing is probably some paint imperfections on the silver layer, but since its clear coated on top, it should be good?

mannyz

I took it to a guy that those powder coating and he told me the same thing after seen them. He said theres two layers and maybe he silver one didnt catch up right on those difficult corners and with the heat of the wheel and enviroment the first black layer started to show up. Thanks for your input.

PapoZalsa

One thing I can tell you is that the 350Z where worst, you could not look at them bad. The 370Z Sport Pkg wheels have a little better finish however I have found some blemishes on them, not like you describe.

One of the things is never let your brake dust bake on the rims and wash your rims (soap & water) before you wash the rest of the car.

Last but not least, bring the issue to your service manager. If you don't get a response them got to FB.

Go to FaceBook under Nissan North America, do a friend request and go to the Discussion Thread and open a Topic, your will get a message real fast, believe me.

Also PM me, I have some email addresses that will get you some answers and results if you cannot get your issue resolve at the lower level.

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mannyz

Yes i went to service manager at the dealer and they do beleive is a wheel problem, they even got surprise that Nissan doesnt want to cover it under warranty. Nissan wants me to call BBB cause they stated in the letter they wont do anything.

Yes anything you can give me will be awesome, I also will try the idea of FB and see what happen. Thanks for your input.

RiCharlie

I might need your help.. you mentioned addresses to get the issue resolved..,I used ordinary car soap on mine and the outer coating is pealing off revealing a bright shine underneath.. I am scheduled to see the dealer tomorrow but based on what I am reading this is not good!!

zZSportZz

I must be blind, cause I have no idea what you are talking about. Can your throw an arrow or two down on the pics?

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mannyz

At some point Im glad you cant see anything, cause Nissan made a full desicion based on pictures. I will edit the pictures to point it to the places. Im heading to work now but I will do that. Thanks!

TipsZ

I've seen this same effect on the Infinite rims. It is indeed caused by a type of acidic chemical that Detailers utilize. If used correctly it has no ill effect on the rims, but if left on for more than 20 minutes, or they fail to wipe the area afterwards, the results is that the chemical eats through that painted layer. When I get back home, I will try to remember to locate the pics of the rims that had a similar problem as yours.

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mannyz

Thanks TipsZ what it concerns me is that only 1 Wheel look like something dripped, but the other three doesnt, they are only discoloring on hard edges and corners. And yes you are right, I spoke with my detailer people and they told me the same thing that the chemical cannot be left too long or when the wheel is hot. Thats why they always wet the wheels first to cool them off, then they spray the chemical and wash it all wheels first, then they continue with the car. But yes please if you find pictures I will like to compare.

TipsZ

That was exactly the same problem with mine. Only one of the 4 wheels was affected. Just as you mentioned it looked like the place I used to go to "dripped" the chemical onto the rim and just forgot to wipe / clean it. Eventually, (after much arguing) the detailing shop had my rim repainted (took to the delearship to repair to original finish and charged to the detailing shop).

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370Zsteve

That would explain why the OP said that the inside of the wheels had the most damage. +1 rep

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VinZ

They used wheel acid and either sprayed it on without wetting down the wheels first or left it on to long. I use the same on my sport wheels every week at my detail shop but never have a problem because I rinse them off after less than 1 minute, Thats all it takes with the acid. Have to very careful with that stuff! Your looks like a classic case of wheel acid damage left on to long. I would hit the detail shop up with a bill to repair the damage they did.

m4a1mustang

The finish on the wheels is generally pretty good but there are some blemishes. If you use crappy wheel cleaner or tire dressing products this can also damage the wheel surfaces. Not to mention brake dust left to sit on an unprotected wheel can do damage as well.

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kenchan

does your detailer place use those wheel cleaner balls you put on a drill or powered screw driver? if so, those can cause such problems. it appears they polished (ununtentionally) too much.