Shop damages my Sport Ray Wheels and denies damage

Originally Posted by BettyZ

Idiot at my shop used a screwdriver to get the weights off all 4 wheels and scratched them badly. I do a lot of business w them so when I came back w the wheels and showed them the damage they paid for a repaint of all 4. Took two weeks, as the paint shop messed up the first time.

I pull the wheels off the Z now, clean to perfection, and drive them to the shop in another car. Do an inspection of the wheels with the manager, point out they're powder coated, and take detailed pictures of the wheels in the shop. Then show them to the manager and ask for his acknowledgement that the pictures are true and accurate representations of the wheels at that time.

Even a good shop can have a bad day. That's why I go to chain shops like Firestone, bc they're less likely to quibble about damage, and there's always a higher authority you can go to if they do.

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