Shop damages my Sport Ray Wheels and denies damage

RonRizz · 08-16-2019, 05:40 AM

Quote:

Originally Posted by shenlong1337

What specific color where your wheels? Were they Hyper Silver Rays with smoke color? I actually called a mobile repair guy to come to my house he said he was not able to match that color even 90% and could actually make it look worse because he will try to blend it to a section of the wheel. He said it would actually look rough and not smooth like the factory finish which is a combination of lead paint and powder coat.

Ill see if I can find a pic of it after repair. Im not sure I took one, because it was perfect. Just checked, I have no after pic. "Wheels on Site" was the outfit that did the repair

OptionZero · 08-16-2019, 09:50 AM

They're sport wheels

If the shop ain't paying for it, just eat it and live with the tiny damage

It's not worth paying money to fix oem wheels

JARblue · 08-16-2019, 12:13 PM

Live and learn. Like several have already mentioned... Remove the wheels yourself and take them to the shop. Politely let them know you are going to raise hell if anything is damaged. Then helicopter parent the tech doing the work. Most likely it will make the tech more cautious. If your presence makes the tech nervous, tell him to stop work immediately and get someone else.

I've caught the tech about to use a pry bar on the wheel weights. I've caught asymmetrical tires about to be mounted backwards. One incident long ago taught me I have to be vigilant in order to prevent stuff like this.

RonRizz · 08-16-2019, 01:23 PM

Quote:

Originally Posted by OptionZero

They're sport wheels

If the shop ain't paying for it, just eat it and live with the tiny damage

It's not worth paying money to fix oem wheels

It is if you happen to Like the Oem wheels......

OptionZero · 08-16-2019, 01:58 PM

sorry if i don't cry over some terrible looking and fitting wheels, i guess?

RonRizz · 08-16-2019, 03:17 PM

OP didn't ask you to cry for him, He just wanted to vent. Certainly you telling him you dont like the oem wheels, and they are not worth fixing should make him feel much better about it.
No need to be a ****.

Raidernation · 08-16-2019, 04:10 PM

Quote:

Originally Posted by RonRizz

OP didn't ask you to cry for him, He just wanted to vent. Certainly you telling him you dont like the oem wheels, and they are not worth fixing should make him feel much better about it.
No need to be a ****.

shenlong1337 · 08-24-2019, 06:45 PM

Here is the shop -
Miller Brothers Tire
https://www.millerbrostire.com
https://www.facebook.com/MillerBrosTire/

I gave them a nice review

masahiro · 08-25-2019, 10:34 AM

Quote:

Originally Posted by shenlong1337

Here is the shop -
Miller Brothers Tire
https://www.millerbrostire.com
https://www.facebook.com/MillerBrosTire/

I gave them a nice review

So are you still going to take them to small claims court?

shenlong1337 · 08-25-2019, 11:54 AM

Quote:

Originally Posted by masahiro

So are you still going to take them to small claims court?

Probably not worth my time at this point. It will cost me $100-$200 to get this wheel fixed. I will also need to take a day off work for this too.

JARblue · 08-25-2019, 07:46 PM

If you have a lawyer friend (who won't charge you!), get them to write a threatening letter to the business. That will often cause them to send it to their lawyer who will in turn bill them hourly to review and assess it. Make their bottom line shrink as much as you can, I say.

I hate to encourage frivolous legal action. But I think as long as you don't bring the courts into the equation, you're not actively contributing the terribly litigious-happy society that is growing more and more.

My neighbor (does lighting for commercials and tv/movie sets) heard about a co-worker that got fired for saying "manhole cover" instead of "maintenance cover". So ridiculous ...

BettyZ · 08-25-2019, 08:55 PM

Quote:

Originally Posted by JARblue

My neighbor heard about a co-worker that got fired for saying "manhole cover" instead of "maintenance cover". So ridiculous ...

Probably more like "I want to take the cover off your manhole."

physics · 12-04-2019, 03:53 PM

I had a Big O tire shop in Pleasanton, CA that did an install of Michelin PS4S tires on my Rays forged sport 19" wheels. Since the shop was "Diamond Certified" I thought that carelessness and stupidity wouldn't be an issue, my mistake! The shop wanted to install the wheels with the full tightening torques in one pass. I had to implore the manager to have them do it in at least two passes. I also informed the manager that my car had a $3K ceramic coating on the body, wheels and brake calipers and that scratches would be very difficult to deal with.

After I got the car back and had a chance to look at the car carefully, I noticed some scratches on the driver's side door. There was a gouged area on the outside of one of my wheels and scuff marks around the painted edges of 2 of the 4 wheels, my wheels are painted gloss black to match the body color. Luckily, I was able to touch up the wheels with black paint and lightly polish out the door scratches without removing the ceramic coat.

From this I learned an important lesson, like with the Porsche I used to own, I will never trust my car to some shop that employs lazy minimum wage Bozos. I'll just spend the extra money and always take it to a trusted specialty shop that knows me.

MZ DAIZY · 12-04-2019, 05:17 PM

Quote:

Originally Posted by BettyZ

Idiot at my shop used a screwdriver to get the weights off all 4 wheels and scratched them badly. I do a lot of business w them so when I came back w the wheels and showed them the damage they paid for a repaint of all 4. Took two weeks, as the paint shop messed up the first time.

I pull the wheels off the Z now, clean to perfection, and drive them to the shop in another car. Do an inspection of the wheels with the manager, point out they're powder coated, and take detailed pictures of the wheels in the shop. Then show them to the manager and ask for his acknowledgement that the pictures are true and accurate representations of the wheels at that time.

Even a good shop can have a bad day. That's why I go to chain shops like Firestone, bc they're less likely to quibble about damage, and there's always a higher authority you can go to if they do.

Sent from my SM-G955U using Tapatalk

A tip from your aunt daisy... bring your own coffee and donuts. Unless you like spit and pubic hair... 😬

vtec to vvel · 12-04-2019, 10:45 PM

Quote:

Originally Posted by MZ DAIZY

A tip from your aunt daisy...

See?? I knew it!! You and BettyZ know exactly what I'm talking about LMAO!

08-16-2019, 09:50 AM	#17 (permalink)
OptionZero A True Z Fanatic Join Date: Apr 2011 Location: Sacramento Posts: 3,238 Drives: 15 370Z Nismo 6MT Rep Power: 214100	They're sport wheels If the shop ain't paying for it, just eat it and live with the tiny damage It's not worth paying money to fix oem wheels __________________ OptionZero Build Thread

08-16-2019, 12:13 PM	#18 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 43 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684440	Live and learn. Like several have already mentioned... Remove the wheels yourself and take them to the shop. Politely let them know you are going to raise hell if anything is damaged. Then helicopter parent the tech doing the work. Most likely it will make the tech more cautious. If your presence makes the tech nervous, tell him to stop work immediately and get someone else. I've caught the tech about to use a pry bar on the wheel weights. I've caught asymmetrical tires about to be mounted backwards. One incident long ago taught me I have to be vigilant in order to prevent stuff like this. shenlong1337, wideglideleon and BettyZ like this. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

08-16-2019, 01:58 PM	#20 (permalink)
OptionZero A True Z Fanatic Join Date: Apr 2011 Location: Sacramento Posts: 3,238 Drives: 15 370Z Nismo 6MT Rep Power: 214100	sorry if i don't cry over some terrible looking and fitting wheels, i guess? __________________ OptionZero Build Thread

08-16-2019, 03:17 PM	#21 (permalink)
RonRizz A True Z Fanatic Join Date: Aug 2011 Location: Pine grove, Pa Posts: 2,136 Drives: 2 feet, 3 pedals Rep Power: 6775	OP didn't ask you to cry for him, He just wanted to vent. Certainly you telling him you dont like the oem wheels, and they are not worth fixing should make him feel much better about it. No need to be a ****. JARblue, cooltoy, wideglideleon and 5 others like this. __________________ P99rs Head Unit--- Amps- 2 Pioneer Prs800d --- Zapco ST1000MX---Zapco ST-4XSQ---- SI BM mk5 Subs---SI TM65v2 Midbass--- SI M3 mids--- SI M25 xbl2 tweeters ----- 2016 MECA street class 3rd place at world finals

08-25-2019, 07:46 PM	#26 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 43 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684440	If you have a lawyer friend (who won't charge you!), get them to write a threatening letter to the business. That will often cause them to send it to their lawyer who will in turn bill them hourly to review and assess it. Make their bottom line shrink as much as you can, I say. I hate to encourage frivolous legal action. But I think as long as you don't bring the courts into the equation, you're not actively contributing the terribly litigious-happy society that is growing more and more. My neighbor (does lighting for commercials and tv/movie sets) heard about a co-worker that got fired for saying "manhole cover" instead of "maintenance cover". So ridiculous ... __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

08-24-2019, 06:45 PM	#23 (permalink)
shenlong1337 Base Member Join Date: Nov 2014 Location: Ohio Posts: 60 Drives: 14 370z, 15 Mazda6 Rep Power: 11	Here is the shop - Miller Brothers Tire https://www.millerbrostire.com https://www.facebook.com/MillerBrosTire/ I gave them a nice review

12-04-2019, 03:53 PM	#28 (permalink)
physics Base Member Join Date: Jun 2011 Location: Berkeley, CA Posts: 40 Drives: 19 Nissan 370Z SC 6M Rep Power: 14	I had a Big O tire shop in Pleasanton, CA that did an install of Michelin PS4S tires on my Rays forged sport 19" wheels. Since the shop was "Diamond Certified" I thought that carelessness and stupidity wouldn't be an issue, my mistake! The shop wanted to install the wheels with the full tightening torques in one pass. I had to implore the manager to have them do it in at least two passes. I also informed the manager that my car had a $3K ceramic coating on the body, wheels and brake calipers and that scratches would be very difficult to deal with. After I got the car back and had a chance to look at the car carefully, I noticed some scratches on the driver's side door. There was a gouged area on the outside of one of my wheels and scuff marks around the painted edges of 2 of the 4 wheels, my wheels are painted gloss black to match the body color. Luckily, I was able to touch up the wheels with black paint and lightly polish out the door scratches without removing the ceramic coat. From this I learned an important lesson, like with the Porsche I used to own, I will never trust my car to some shop that employs lazy minimum wage Bozos. I'll just spend the extra money and always take it to a trusted specialty shop that knows me. __________________ Hotchkis sways, StopTech braided steel brake lines, OptiCoat Pro+ ceramic coating

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