Found out Tires not wide enough for my rim today need new tires now

Swindler · 06-16-2017, 05:28 PM

Ok I picked up my tire and rim. They already had the new tire that I was supposed to buy mounted so I had to wait for them to remove it. But that was earlier today I went by another place to see if they could put it together but they were too backed up and I wasn't gonna have time to wait cuz I have to work soon. So I'm gonna take it tomorrow to try and get it done. But I got the tire sitting in my passenger seat of my Z now and I just noticed there is a chunk taken out a little below the bead I guess. So now I doubt it will seal at all! I don't know if they did it carelessly taking off my tire yesterday figuring I was buying the new one so why not or if it was already there??? How can I prove it, I didn't look at the inside of the tire before and after I can only see it now cuz it's not on my rim anymore. But do you guys think it will still be able to deal with this damage???

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Swindler · 06-16-2017, 05:29 PM

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Swindler · 06-16-2017, 05:30 PM

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jchammond · 06-16-2017, 05:35 PM

Yep; It Got "Cowboy'd" They should replace your tires.

Swindler · 06-16-2017, 05:36 PM

That's just great. Lol

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jchammond · 06-16-2017, 05:39 PM

Quote:

Originally Posted by Swindler

That's just great. Lol

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You gotta use quality lube & have a little patience, while mounting/dismounting tires,,,this was total recklessness!

Swindler · 06-16-2017, 05:41 PM

Man how am I supposed to prove it was there fault at this point since I left the place. Also can they still try and say it was my fault since I agreed for them to order new tires even though I haven't made any payment?

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wanker · 06-16-2017, 05:43 PM

Quote:

Originally Posted by Swindler

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Well there's your problem. Good luck getting anyone to take responsibility.

jchammond · 06-16-2017, 05:44 PM

Quote:

Originally Posted by Swindler

Man how am I supposed to prove it was there fault at this point since I left the place. Also can they still try and say it was my fault since I agreed for them to order new tires even though I haven't made any payment?

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Did they dis-mount the tires from old wheel's & mount them on new ones? if yes...speak to the owner...i've seen this kinda shotty work on both car & heavy truck tires.

Swindler · 06-16-2017, 06:13 PM

They dismounted my old tire from the same rim I'm gonna be using and put the new tire on there. And then when I decided to not get the new tires after all I still hadn't paid they had them on order but I left the wheel there like a fool and I guess they did all that when the new tire came in. I guess I'm gonna have to call them now before they close I'm at work now but I can let them know I think they damaged my tire, otherwise why would they tell me I need two new wider tires to fit they can't get it to seal and the problem is cuz the wheel isn't wide enough. And if I had that damage in there already they should have said hey this is the problem you just need this one new tire and then they should have covered it free cuz I have lifetime coverage on the tire through them. So many things wrong with this situation.

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cv129 · 06-16-2017, 06:36 PM

The tech is gonna blame it as a "Pre-existing condition", damaged because 245 on 9.5 is a "stretch" and not possible to mount/unmount without damaging the beads.

Get your rebuttal ready. Make sure to go to Tirerack.com and see the acceptable rim width range per tire manufacture.

Hate this kind of BS. Best of luck in getting it sorted out.

Swindler · 06-16-2017, 07:19 PM

Thanks man gonna do my best. Anyone think that the tire will seal at all now with that damage or should I not even try to take it anywhere else with that damage till I get it replaced

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Nixin · 06-16-2017, 09:26 PM

Don't go in with the guns blazing. Keep your head high and let them know that this is unacceptable. Be prepared and do not take "no" for an answer. You are a customer and you did nothing wrong. Good luck.

OptionZero · 06-16-2017, 09:44 PM

Also, speak to a manager, not a front desk guy or tech.

Swindler · 06-16-2017, 11:56 PM

Would this help get my point across at all? It says rim width range 8-9.5" but what does measured rim width 8.5" mean?

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06-16-2017, 05:35 PM	#19 (permalink)
jchammond A True Z Fanatic Join Date: Nov 2014 Location: South Carolina Age: 58 Posts: 15,204 Drives: 13’ 370Z TS 7A/T Rep Power: 2684395	Yep; It Got "Cowboy'd" They should replace your tires. __________________ MazWorx built long block \| FI-TT-100 Stage 2.75 \| IPT built 7A/T http://www.the370z.com/members-370z-...s-musings.html

06-16-2017, 06:36 PM	#26 (permalink)
cv129 A True Z Fanatic Join Date: Jul 2011 Location: Dallas, TX Posts: 3,223 Drives: 09 Nismo, 16 Nismo Rep Power: 163995	The tech is gonna blame it as a "Pre-existing condition", damaged because 245 on 9.5 is a "stretch" and not possible to mount/unmount without damaging the beads. Get your rebuttal ready. Make sure to go to Tirerack.com and see the acceptable rim width range per tire manufacture. Hate this kind of BS. Best of luck in getting it sorted out. Swindler likes this. __________________ Setrab \| RE-71 \| SPL \| JRZ \| Nismo \| ARK \| Whiteline \| RacingBrake \| CJM Oil Pan \| Ti shield

06-16-2017, 09:26 PM	#28 (permalink)
Nixin A True Z Fanatic Join Date: Sep 2015 Location: GWN Posts: 3,488 Drives: Goodbye Z! Rep Power: 19833	Don't go in with the guns blazing. Keep your head high and let them know that this is unacceptable. Be prepared and do not take "no" for an answer. You are a customer and you did nothing wrong. Good luck. cv129 likes this.

06-16-2017, 09:44 PM	#29 (permalink)
OptionZero A True Z Fanatic Join Date: Apr 2011 Location: Sacramento Posts: 3,229 Drives: 15 370Z Nismo 6MT Rep Power: 214100	Also, speak to a manager, not a front desk guy or tech. __________________ OptionZero Build Thread

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06-16-2017, 05:28 PM	#16 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Ok I picked up my tire and rim. They already had the new tire that I was supposed to buy mounted so I had to wait for them to remove it. But that was earlier today I went by another place to see if they could put it together but they were too backed up and I wasn't gonna have time to wait cuz I have to work soon. So I'm gonna take it tomorrow to try and get it done. But I got the tire sitting in my passenger seat of my Z now and I just noticed there is a chunk taken out a little below the bead I guess. So now I doubt it will seal at all! I don't know if they did it carelessly taking off my tire yesterday figuring I was buying the new one so why not or if it was already there??? How can I prove it, I didn't look at the inside of the tire before and after I can only see it now cuz it's not on my rim anymore. But do you guys think it will still be able to deal with this damage??? .jpg[/IMG] Sent from my iPhone using Tapatalk

06-16-2017, 05:29 PM	#17 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Sent from my iPhone using Tapatalk

06-16-2017, 05:30 PM	#18 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Sent from my iPhone using Tapatalk

06-16-2017, 05:36 PM	#20 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	That's just great. Lol Sent from my iPhone using Tapatalk

06-16-2017, 05:41 PM	#22 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Man how am I supposed to prove it was there fault at this point since I left the place. Also can they still try and say it was my fault since I agreed for them to order new tires even though I haven't made any payment? Sent from my iPhone using Tapatalk

06-16-2017, 06:13 PM	#25 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	They dismounted my old tire from the same rim I'm gonna be using and put the new tire on there. And then when I decided to not get the new tires after all I still hadn't paid they had them on order but I left the wheel there like a fool and I guess they did all that when the new tire came in. I guess I'm gonna have to call them now before they close I'm at work now but I can let them know I think they damaged my tire, otherwise why would they tell me I need two new wider tires to fit they can't get it to seal and the problem is cuz the wheel isn't wide enough. And if I had that damage in there already they should have said hey this is the problem you just need this one new tire and then they should have covered it free cuz I have lifetime coverage on the tire through them. So many things wrong with this situation. Sent from my iPhone using Tapatalk

06-16-2017, 07:19 PM	#27 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Thanks man gonna do my best. Anyone think that the tire will seal at all now with that damage or should I not even try to take it anywhere else with that damage till I get it replaced Sent from my iPhone using Tapatalk

06-16-2017, 11:56 PM	#30 (permalink)
Swindler Base Member Join Date: Oct 2013 Location: Central CA Age: 35 Posts: 219 Drives: 2014 370Z PW Manual Rep Power: 12	Would this help get my point across at all? It says rim width range 8-9.5" but what does measured rim width 8.5" mean? Sent from my iPhone using Tapatalk