Vegas Speak Up!

Infamous · 06-14-2013, 06:36 PM

Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.

Tazicon · 06-15-2013, 01:29 PM

At this point I don't blame you, you have gone through a lot with them and they should be kissing your rear at this point! I hope they take care of you when it comes time to pay.

JENZ · 06-16-2013, 11:30 AM

SS- thanks for sharing the videos. I am sure many factors play into the differences in time seen in Vegas vs. other tracks. However I also know I suck at launching and that's my biggest weakness at this point. Meh.

Tazi- I will get some Canada pictures up as soon as possible. We got to take out my father in-law's Model A while we were out there. That was a blast!

Infamous- all I can say is wtf.

kjoons · 06-16-2013, 05:17 PM

Quote:

Originally Posted by Infamous

Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.

i noticed those guys are hit or miss. the first time i went there to have my CBR1000RR wheels coated galaxy gold, they took nearly 7 weeks to complete, i was very unhappy with the time frame, but they do exceptionally good work for a very good price. my main pet peeve is when a business tells you an early time frame to make them look good, i HATE that, i prefer the real time frame over the fake one.

Tazicon · 06-17-2013, 02:55 PM

Quote:

Originally Posted by kjoons

i noticed those guys are hit or miss. the first time i went there to have my CBR1000RR wheels coated galaxy gold, they took nearly 7 weeks to complete, i was very unhappy with the time frame, but they do exceptionally good work for a very good price. my main pet peeve is when a business tells you an early time frame to make them look good, i HATE that, i prefer the real time frame over the fake one.

It seems like they have issues with special colors etc.

JENZ · 06-17-2013, 07:11 PM

Quote:

Originally Posted by Tazicon

It seems like they have issues with special colors etc.

I shudder at the thought of them possibly having put me in the same position when I was considering the pink powder coating. My car would have been on jack stands and I would of had no transportation to and from work beyond the "quoted" time frame. Glad I bought different rims instead.

Infamous · 06-18-2013, 02:38 AM

Quote:

Originally Posted by JENZ

I shudder at the thought of them possibly having put me in the same position when I was considering the pink powder coating. My car would have been on jack stands and I would of had no transportation to and from work beyond the "quoted" time frame. Glad I bought different rims instead.

I would be screwed had the te37s been my only set. Hopefully they're on by the end of the week. I'm sick of this waiting game. In the meantime I lowered her on some eibachs.

Edit: Anyone know where I can get a billiard table with a dining table cover?

Tazicon · 06-19-2013, 01:15 AM

No have not seen one. Car is looking nice!

JENZ · 06-19-2013, 08:09 PM

I swear I've seen your car at the chevron over here....

Infamous · 06-19-2013, 08:48 PM

Thanks taz. Where is here?

Haboob · 06-20-2013, 09:42 AM

Didn't see a single Z in my stay over in Vegas. However, I did pass by LVMS - finally found out where that was!

Looks like a nice facility.

Tazicon · 06-20-2013, 10:00 AM

LVMS is a good places for races. Its pretty nice. I see 350Z's out here but few 370Z's. They are around though.

Infamous · 06-21-2013, 08:25 PM

Snail motorsports is so full of fail. Suddenly my wheels are really hard to do and will cost more to do. Because the polisher I took them to, the one snail uses and sent them to, didn't fully polish them like instructed to by snail. Somehow its my fault according to the receptionist. She says I chose the polisher and they have nothing to do with him. Why couldn't they tell me from the get go that they couldn't do it? Why did I have to constantly call and beg for an update? I just picked my wheels up which have been there with no work done for the past month, since polishing. Their communication sucks. They had nothing but excuses for everything I asked. I'm beyond pissed right now. According to the receptionist Juan was the one taking care of them. I called yesterday for an update and had to beg for one, which I did not get. Juan was not in as usual and she was supposed to get back to me by the end of the day. Didn't get called and had to call today at 1430. Juan picked up after about 9 rings and said to hold on. The bastard had the receptionist pick up the phone to answer my questions when he had all the answers. What great customer service. Man up instead of hiding behind your receptionist. Waste of time and money. Don't go to snail! This is going up in any Vegas car forum I can get in. All I got was blamed and did not get an apology. I didn't even get to speak to Juan about any of this.

SS_Firehawk · 06-21-2013, 09:00 PM

sorry to hear... I can relate, but At least GTM gets **** done

JENZ · 06-22-2013, 05:55 PM

Quote:

Originally Posted by Infamous

Thanks taz. Where is here?

Blue Diamond/ Durango.

06-16-2013, 11:30 AM	#318 (permalink)
JENZ A True Z Fanatic Join Date: Mar 2013 Location: Las Vegas Posts: 1,356 Drives: 2016 Mazda MX-5 Club Rep Power: 20	SS- thanks for sharing the videos. I am sure many factors play into the differences in time seen in Vegas vs. other tracks. However I also know I suck at launching and that's my biggest weakness at this point. Meh. Tazi- I will get some Canada pictures up as soon as possible. We got to take out my father in-law's Model A while we were out there. That was a blast! Infamous- all I can say is wtf. __________________ IG: @dawdlingcupcake

06-19-2013, 08:09 PM	#324 (permalink)
JENZ A True Z Fanatic Join Date: Mar 2013 Location: Las Vegas Posts: 1,356 Drives: 2016 Mazda MX-5 Club Rep Power: 20	I swear I've seen your car at the chevron over here.... __________________ IG: @dawdlingcupcake

06-20-2013, 09:42 AM	#326 (permalink)
Haboob A True Z Fanatic Join Date: Aug 2012 Location: Surface of the sun. Posts: 13,159 Drives: '18 GTI Autobahn DSG Rep Power: 1387	Didn't see a single Z in my stay over in Vegas. However, I did pass by LVMS - finally found out where that was! Looks like a nice facility. JENZ likes this.

06-21-2013, 08:25 PM	#328 (permalink)
Infamous Track Member Join Date: May 2012 Location: Las Vegas Posts: 656 Drives: 2012 Nissan 370z mt Rep Power: 14	Snail motorsports is so full of fail. Suddenly my wheels are really hard to do and will cost more to do. Because the polisher I took them to, the one snail uses and sent them to, didn't fully polish them like instructed to by snail. Somehow its my fault according to the receptionist. She says I chose the polisher and they have nothing to do with him. Why couldn't they tell me from the get go that they couldn't do it? Why did I have to constantly call and beg for an update? I just picked my wheels up which have been there with no work done for the past month, since polishing. Their communication sucks. They had nothing but excuses for everything I asked. I'm beyond pissed right now. According to the receptionist Juan was the one taking care of them. I called yesterday for an update and had to beg for one, which I did not get. Juan was not in as usual and she was supposed to get back to me by the end of the day. Didn't get called and had to call today at 1430. Juan picked up after about 9 rings and said to hold on. The bastard had the receptionist pick up the phone to answer my questions when he had all the answers. What great customer service. Man up instead of hiding behind your receptionist. Waste of time and money. Don't go to snail! This is going up in any Vegas car forum I can get in. All I got was blamed and did not get an apology. I didn't even get to speak to Juan about any of this. Last edited by Infamous; 06-21-2013 at 08:31 PM.

06-21-2013, 09:00 PM	#329 (permalink)
SS_Firehawk Premium Member Join Date: Oct 2011 Location: Tampa Posts: 4,142 Drives: 13' Magma Red Nismo Rep Power: 7335	sorry to hear... I can relate, but At least GTM gets ** done __________________ Old Car:GTM TSC'd** 550whp / 410lbft tq @ 11.88PSI New Car: Under Construction

06-14-2013, 06:36 PM	#316 (permalink)
Infamous Track Member Join Date: May 2012 Location: Las Vegas Posts: 656 Drives: 2012 Nissan 370z mt Rep Power: 14	Snail motorsports, you never cease to amaze me... M-Saturday of this week was your timeline you gave me. It takes me 3 calls to get an update from you? First two calls 'Juan is the one taking care of them, I'll have him call you back. He'll be back in an hour' so I wait ~3 hrs between each call and on the third call Juan answers after about 9 rings. He sounds annoyed with me and doesn't even apologize for not returning my calls or taking so long to finish the job. 'The powder won't be here til Monday according to the tracking number' so I ask when I can expect them to be finished 'a few days after I receive the powder...' He told me the powder would only take 2-3 days to arrive after I got them from the polisher weeks ago. Wtf is going on? Sorry for the rant. I'm pretty annoyed.

06-15-2013, 01:29 PM	#317 (permalink)
Tazicon Track Member Join Date: Mar 2012 Location: Vegas Baby! Posts: 773 Drives: German/British cars Rep Power: 14	At this point I don't blame you, you have gone through a lot with them and they should be kissing your rear at this point! I hope they take care of you when it comes time to pay.

06-19-2013, 01:15 AM	#323 (permalink)
Tazicon Track Member Join Date: Mar 2012 Location: Vegas Baby! Posts: 773 Drives: German/British cars Rep Power: 14	No have not seen one. Car is looking nice!

06-19-2013, 08:48 PM	#325 (permalink)
Infamous Track Member Join Date: May 2012 Location: Las Vegas Posts: 656 Drives: 2012 Nissan 370z mt Rep Power: 14	Thanks taz. Where is here?

06-20-2013, 10:00 AM	#327 (permalink)
Tazicon Track Member Join Date: Mar 2012 Location: Vegas Baby! Posts: 773 Drives: German/British cars Rep Power: 14	LVMS is a good places for races. Its pretty nice. I see 350Z's out here but few 370Z's. They are around though.

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