Ordered aerojacket spoiler

King14 · 07-08-2016, 04:55 PM

So i made the mistake of ordering a aerojacket part not knowing of their customer service i order a week ago before i ordered they responded so quick but after my money was taken i have received no information on my part no tracking number i sent countless emails i dm them on fb seen the message no reaponse im starting to get worried is there a number i can call or something please help plus i ordered with my credit card is there any way to get a refund and also does anyone have experience with fly1 and can say if they take long to fullfil there orders? Thanks

Akinari · 07-08-2016, 06:13 PM

major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

Known vendor that takes forever to ship things out... ( if they even ship out .. ? )
I wanted a duckbill from them before but they really dropped the ball with a lot of the member's orders here.

but from what I gathered Fly1 will honour your purchase if you buy thru them; meaning they'll chase down your order for you so you don't have to deal with AeroJacket's bs.

As for your order... I'm really not sure. I think your last resort is a charge back?

King14 · 07-08-2016, 11:21 PM

Quote:

Originally Posted by Akinari

major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

Known vendor that takes forever to ship things out... ( if they even ship out .. ? )
I wanted a duckbill from them before but they really dropped the ball with a lot of the member's orders here.

but from what I gathered Fly1 will honour your purchase if you buy thru them; meaning they'll chase down your order for you so you don't have to deal with AeroJacket's bs.

As for your order... I'm really not sure. I think your last resort is a charge back?

Im going to try to call my bank tomo try to see if they can do anything and as for fly1 how long is the shipping time

Zbrah · 07-09-2016, 03:24 AM

It's too bad about aerojacket. I liked their parts when they were still an active vendor. For now, I would call your cc company and do a charge back asap. Fly1 is very much active on this board, Fb and instagrams so you be able to reach them for shipping estimate.

King14 · 07-10-2016, 05:56 PM

Quote:

Originally Posted by Zbrah

It's too bad about aerojacket. I liked their parts when they were still an active vendor. For now, I would call your cc company and do a charge back asap. Fly1 is very much active on this board, Fb and instagrams so you be able to reach them for shipping estimate.

I know me too i really liked their duckbill but ohwell, thank you

07-08-2016, 04:55 PM	#1 (permalink)
King14 Base Member Join Date: Feb 2016 Location: Tracy ca Posts: 44 Drives: 2016 Nissan 370z 6mt Rep Power: 9	Ordered aerojacket spoiler So i made the mistake of ordering a aerojacket part not knowing of their customer service i order a week ago before i ordered they responded so quick but after my money was taken i have received no information on my part no tracking number i sent countless emails i dm them on fb seen the message no reaponse im starting to get worried is there a number i can call or something please help plus i ordered with my credit card is there any way to get a refund and also does anyone have experience with fly1 and can say if they take long to fullfil there orders? Thanks

07-09-2016, 03:24 AM	#4 (permalink)
Zbrah A True Z Fanatic Join Date: May 2013 Location: The370Z.com Posts: 4,956 Drives: 370Z Rep Power: 5452	It's too bad about aerojacket. I liked their parts when they were still an active vendor. For now, I would call your cc company and do a charge back asap. Fly1 is very much active on this board, Fb and instagrams so you be able to reach them for shipping estimate. __________________ Last edited by Zbrah; 07-09-2016 at 03:26 AM.

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07-08-2016, 06:13 PM	#2 (permalink)
Akinari Base Member Join Date: Jun 2015 Location: Markham,ON Posts: 42 Drives: 10 370z Mont Blue M6 Rep Power: 10	major issue with AEROJACKET.... anyone heard from them lately or had similar issue?? Known vendor that takes forever to ship things out... ( if they even ship out .. ? ) I wanted a duckbill from them before but they really dropped the ball with a lot of the member's orders here. but from what I gathered Fly1 will honour your purchase if you buy thru them; meaning they'll chase down your order for you so you don't have to deal with AeroJacket's bs. As for your order... I'm really not sure. I think your last resort is a charge back?