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I never told him to cal UpRev so they fix it for free or that they are obligated. I said to call them so they can help him with any
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10-22-2013, 10:22 AM
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A True Z Fanatic
Join Date: Jan 2010
Location: Windermere, FL
Posts: 1,618
Drives: '13 XKR-S, '10 370Z
Rep Power: 19  |
I never told him to cal UpRev so they fix it for free or that they are obligated. I said to call them so they can help him with any confusion and explain how logging works. I also said for a fee they will fix the issue, because he'd essentially be paying for an ETune where UpRev reviews the logs and they will correct the ROM and resend it back to him.
You don't speak on behalf of UpRev, which is why my suggestion to call them and explain the situation stands. I didn't say they are obligated to fix anything, but chances are he'll have to pay for an ETune (which is only $50) and do some logging with his laptop. |
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