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Tuned at R/T tuning- READ THIS

For anyone in the east coast area or Philly, if you do not know the guys at RT, you are missing out. This is the second car I have had

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Old 08-14-2013, 11:13 AM   #1 (permalink)
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Default Tuned at R/T tuning- READ THIS

For anyone in the east coast area or Philly, if you do not know the guys at RT, you are missing out. This is the second car I have had tuned there, not only with great results, but more importantly my vehicle was handled by a group of professionals. I drove 4 hours one way to get to RT, and have so now twice. Vince is the primary Nissan tuner, and does a fantastic job. I was there for quite some time (I was late- drove through a monsoon yesterday) and as always I like to commend those who perform business in the proper fashion. While I most likely did not present myself well when I arrived, I had awaken at 5 am and drove over 4 hours, half of which through a monsoon rain storm, I was tired and not in the right frame of mind, for that I apologize, I was not myself. I pay attention to things most do not, so I would like to share my experience.
Everyone was kind and genuine, and I listened to James in the speed shop/ lounge and he represents the company well. He talked to all the customers that came through the door and on the phone with the utmost courtesy and professionalism, regardless if they were buying parts or not. I respect this, he was not pushy, but he was kind and informative, I have talked to far too many “sales” personnel who get angry and or frustrated with educating customers. From the outside looking in, he is an excellent representation of this company, as are the others, but with the separated offices now, I had the pleasure of overhearing James acquire parts, dispatch parts to the techs, inventory received parts and give price quotes, etc. The actual shop is small, but it is well organized and quite clean, this means a lot to me, and most people overlook this, I cannot stand a shop that looks like a junk yard. I also watched one of their techs put a borla exhaust on a new camaro ss with the utmost care and precision, and spent time with the customer under the car, as well as taking time to clean the exhaust and make sure the tips were properly aligned. They gave their customer options, and discussed issues and solutions, which does not happen often enough in our business world. Erik, Vince, James, and everyone I talked to there (my apologies if I missed your name) were all down to earth, and you could see they enjoy what they are doing, which is a great motivator.
For those who do not know, I work in the automotive business, not in the aftermarket or performance sector, but as a Honda Service Advisor for Smail Honda Village in Greensburg, PA. I have countless training experience from Honda, and as of last year I now hold an MBA and MSIS masters degrees (no this is not a horn tooting session, I am still a regular guy with an average job, and yes, you will find grammar mistakes through this, thanks, I know) but I feel I have a grasp on customer service and what it takes to run a business, of which R/T is doing well as evident by their growth. Keep it up and thank you to the staff for yet again making me a satisfied customer.


Now for the good stuff!


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Old 08-14-2013, 11:20 AM   #2 (permalink)
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Glad it was a worthwhile trip for you I know several other people who have come away from their shop very satisfied as well. And it's always nice to hear good reviews about a forum sponsor
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Old 08-14-2013, 11:20 AM   #3 (permalink)
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RT is really amazing. I recommend them to as many people as I can. Good dyno sheet btw!
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Old 08-14-2013, 11:48 AM   #4 (permalink)
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your headers out torque me but i still got the HP lol
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Old 08-14-2013, 11:52 AM   #5 (permalink)
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ya haha im running the m370 manifold which lose peak hp I have been told, I might swap it and hit a local dyno, just so I can beat you! haha
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Old 08-14-2013, 11:53 AM   #6 (permalink)
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ya haha im running the m370 manifold which lose peak hp I have been told, I might swap it and hit a local dyno, just so I can beat you! haha
still have more parts than me and you'd barely beat me lol

good number though regardless. now if i go get headers/intake manifold then i'll just leave people with no hope
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Old 08-14-2013, 12:53 PM   #7 (permalink)
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Joe, nice numbers bud. RT Tuning did my Z too. Vince knows his stuff. ANY questions I had. He answered them with no problems. Now the next question. Would I drive back there (4 hrs for me too) to get another tune. The answer is YES.
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Old 08-14-2013, 01:08 PM   #8 (permalink)
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No keep the m370. Who cares if your peak hp is lower.

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Old 08-14-2013, 01:11 PM   #9 (permalink)
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what software did you tune with?
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Old 08-14-2013, 02:23 PM   #10 (permalink)
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i am another well satisfied R/T customer. Agree with Joepro they are a good shop, excellent service and very professional.
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Old 08-14-2013, 05:24 PM   #11 (permalink)
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No keep the m370. Who cares if your peak hp is lower.

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I would, it was just a friendly grudge match as to who would dyno higher! I would just switch it, go dyno(hopefully higher) then put it back on...I have seen reviews that claim it does nothing for certain cars, but I felt a nice midrange tq gain when I put it on, I rather have the tq than the peak hp. I havent looked around, is anyone else peaking their torque at 4k? The turbo guys at work were like when they saw that considering the car is NA.
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Old 08-14-2013, 09:11 PM   #12 (permalink)
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Vince and the guys @ R/T are great nice dyno sheet .
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Old 08-15-2013, 08:43 AM   #13 (permalink)
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My wife and I drove 8+ hours to get our Z tuned by Vince. We were very impressed with how organized and professional everyone is there. The operation runs smoother than most car dealerships. We won't hesitate to make the journey there in the future if/when we need their services.
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Old 08-15-2013, 09:14 AM   #14 (permalink)
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Yeah mine is 4k or 5k hard to tell looks about same. Yeah ok, that would be funny to remove, and redyno.

uploadfromtaptalk1376572363842.jpg

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Old 08-15-2013, 09:53 AM   #15 (permalink)
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Have always liked these guys. Vince IS AWESOME.
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