Nissan 370Z Forum
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Nissan 370Z Forum (http://www.the370z.com/)
-   Tuning (http://www.the370z.com/tuning/)
-   -   Problem with Uprev (http://www.the370z.com/tuning/68349-problem-uprev.html)

chrischhorn 03-17-2013 06:59 PM
Quote:
Originally Posted by Baer383 (Post 2218242)
I went thru this b/s with Uprev before, they had a bug in one of there updates and Hans found it in a week.:shakes head:

not what I wanted to hear......:ughdance: basically 2 hours of tuning with massively negative results.... I'm back to where I was pre-tune.

Baer383 03-17-2013 08:01 PM
Quote:
Originally Posted by chrischhorn (Post 2218253)
not what I wanted to hear......:ughdance: .
Sorry dude

In a way it is nice to see some other people having problems like mine,which means I know it is not my car.:ugh2:

JC671 03-17-2013 09:16 PM
Quote:
Originally Posted by chrischhorn (Post 2218223)
I'm sitting on the dyno right now and my tuner said the live isn't working either.....he says the ecu is having issues holding value for the afrs also. One run it runs rich. he readjusts it, then does a pull and it runs even richer. then he does another pull and its running lean. he's lost right now and my car is now doing 16whp less then when it came in.....


PLEASE HELP US UPREV!
Damn I'm sorry to hear man... Best to call them directly...I would not do any tuning until this is fixed. I'd run the last tune till then. Safest way period.

Baer383 03-17-2013 09:21 PM
Quote:
Originally Posted by JC671 (Post 2218458)
Damn I'm sorry to hear man... Best to call them directly...I would not do any tuning until this is fixed. I'd run the last tune till then. Safest way period.
Last time this happen I had to hound them to look at it:icon14:

SouthArk370Z 03-17-2013 09:49 PM
Bugs creep into software. Happens to the best of companies.

Failure to communicate critical problems to your customers is not acceptable. Failure to acknowledge contacts from customers with bug problems is unforgivable. Is it that difficult to reply with a "Yeah. We're working on it. Don't use the software until we release the fix."? I'll be looking elsewhere when shopping for tuning software.

Liquid_G 03-17-2013 10:20 PM
wow thats shitty.. have any of you tried uninstalling and re-installing an older version of the software? or is the problem in their tune and not the actual software?

7speed 03-17-2013 10:37 PM
Damn well keep us updated. I planned on getting a tune next Sat.

chrischhorn 03-17-2013 11:01 PM
Quote:
Originally Posted by Liquid_G (Post 2218536)
wow thats shitty.. have any of you tried uninstalling and re-installing an older version of the software? or is the problem in their tune and not the actual software?

Tuner and car is not that problem. I sat with him the whole time and watched. He tuned my car originally and picked up 17whp ans 22lbs of torque. Don't think a retune would be the hard part for him. He sent an email to UpRev and will be calling them Monday also. He didn't even charge me for 3 hours of his time today as he could not figure out what was going on.

Baer383 03-18-2013 01:39 AM
Quote:
Originally Posted by Liquid_G (Post 2218536)
wow thats shitty.. have any of you tried uninstalling and re-installing an older version of the software? or is the problem in their tune and not the actual software?
I've been tuning with Uprev for 2 years and have done everything including uninstalling and re-installing none of this works it is definitely on their end.

Baer383 03-18-2013 05:52 PM
Hans emailed me and said he found the cause of it and has fixed it just run updater program and use the software as normal.:tup:

chrischhorn 03-18-2013 09:21 PM
Awesome! I'll text my tuner and let him know. hopefully he can squeeze me back in later this week!

JC671 03-18-2013 09:48 PM
Quote:
Originally Posted by Baer383 (Post 2219885)
Hans emailed me and said he found the cause of it and has fixed it just run updater program and use the software as normal.:tup:

Thanks for updating the community :tup:

+Rep

Z eliminator 03-18-2013 10:01 PM
just put the updates in

JC671 03-18-2013 10:18 PM
Quote:
Originally Posted by Z eliminator (Post 2220454)
just put the updates in

x2

Thanks for the help too Steve... Appreciate it alot.:tup:

chrischhorn 03-21-2013 03:44 AM
Yup my tuner tuned a 350 tonight and said all worked great. Ill be going back in on Saturday night to have mine retuned.


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