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2011 Venaci Wheels Line up

Hi Rick... any news so far? dateline is getting closer & closer... expecting it this week or next...

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Old 02-27-2011, 03:37 AM   #31 (permalink)
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Hi Rick... any news so far? dateline is getting closer & closer... expecting it this week or next...
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Old 03-22-2011, 11:39 AM   #32 (permalink)
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did you get your wheels?? post a pic!!
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Old 03-23-2011, 08:20 AM   #33 (permalink)
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Not yet... & for so what reason, i dont know why my wheels are delayed... ive been kept in the dark... AGAIN.... for two weeks now without any word from Rick...
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Old 03-23-2011, 12:38 PM   #34 (permalink)
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I know with custom wheels it's almost impossible, but this is why I try not to order anything that's not in stock. This can happen. International shipping is so incredibly un-predictable, and then when seller's don't maintain the communication (after they have your money) it's an awful feeling knowing your product and your money is out there and you don't have anything to show for it. I'm sure they'll come. If they're coming from Japan they will definitely be delayed.

If you do order things that aren't in stock, it's best to order from a shop you are physically close to. It's easy to ignore people on the internet and through e-mail. Not so easy when it's done in person.
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Old 03-23-2011, 12:49 PM   #35 (permalink)
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abgyak...when did you order?

i did an order aswell...feb of this year. was told delivery would be 8 weeks, i can see some large delays if your getting them.
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Old 03-23-2011, 01:33 PM   #36 (permalink)
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I ordered mine in January and am still waiting as well. I understand there will be delays cause of what happened in Japan but it's no reason to keep customers in the dark. Theres a few of us on here that are all having the same problem.
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Old 03-23-2011, 06:21 PM   #37 (permalink)
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Ordered mine back in August/September 2010.. 7 months now... Waaaay before the disaster in Japan....
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Old 03-24-2011, 05:31 AM   #38 (permalink)
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7 months? What a nightmare. Sorry to hear that. Hope they come soon.
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Old 03-24-2011, 08:24 AM   #39 (permalink)
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Im sure Rick will deliver just like other customers who waited more than me.. But what i need from Rick now is updates on the progress of my wheels... Rick, please respond to my PM if ure reading this.. Thanks...
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Old 03-24-2011, 09:49 AM   #40 (permalink)
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Quote:
Originally Posted by abgyak View Post
Im sure Rick will deliver just like other customers who waited more than me.. But what i need from Rick now is updates on the progress of my wheels... Rick, please respond to my PM if ure reading this.. Thanks...
You shouldnt have to beg like this, nor should the vendor be reminded on how to conduct business properly. This is a common fact of life and the sooner you learn it the better. Once someone has your money they are more likely to be harder to contact and deliver the same customer service prior to you making your purchase. It's not across the board, but it's very prevalent, especially in the car/aftermarket industry.
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Old 03-24-2011, 10:02 AM   #41 (permalink)
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Originally Posted by BLM View Post
You shouldnt have to beg like this, nor should the vendor be reminded on how to conduct business properly. This is a common fact of life and the sooner you learn it the better. Once someone has your money they are more likely to be harder to contact and deliver the same customer service prior to you making your purchase. It's not across the board, but it's very prevalent, especially in the car/aftermarket industry.
I agree, I've only paid a deposit on my wheels but it is near impossible to get answers back from them. 7 month wait is crazy, and I will not wait that long. I was promised middle of march when I ordered mine and understand that I could be waiting another month or so due to the earthquake but 7 months no way. I have a GTM TT kit on order as well that I've been waiting about a month for, but whenever I call them they have an update for me which is how it should be when your spending the money we do. Hopefully that ships out today though so that should occupy me till my wheels get here.
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Old 03-24-2011, 10:05 AM   #42 (permalink)
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My shipping experiences with GTM have been top notch, but I only ordered a TP lol. Your kit probably needed to be fabricated.
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Old 03-24-2011, 10:37 AM   #43 (permalink)
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Yeah that's what I'm thinking. I spoke with them tuesday and all they had left was to polish the piping and package it. The anticipation is killing me lol.
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Old 03-24-2011, 12:09 PM   #44 (permalink)
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I don't know about you guys, but i can't trust this rick guy. He pm me back in January after i filed a complaint with my credit card company, saying that my wheels were on the boat and was supposed to be here in two weeks. After two months their was no response from him, later on he pm me again like two weeks ago saying they are at customs and should be cleared anyday. It shouldn't take more then two weeks to clear customs right? Yeah you guys be the judge of this.

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Old 03-24-2011, 12:26 PM   #45 (permalink)
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Things can sit in customs for a lot longer than 2 weeks. Doesn't explain the 2 month gap between PM's tho
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