AK needs Feedback: Subscription emails
 

We recently had a situation where our forum software was sending out hundreds and hundreds of email EVERY hour! This has caused significant pressure to our server resources. So, we went ahead and installed a mod so that it only sends x amounts of email every hour. Now, after mod install, I have received two pms from two members that complained they are not receiving their subscription email. Both of these members had their subscription notification to "instant" (which I always discourage people to do).

Our default is "daily email notification" and if you don't like receiving email everyday it's highly suggested that you select "subscription with no email notification" [ DO NOT select "NO subscription" as with this option you'll never be able to keep track of your threads"]

Now, my question to you will be, Are you receiving your subscription emails? If yes, please let me know. If no, I also need to know as well.

thanks.

aK

I have mine on No Notification but I can tell you the premium membership renewal email is working fine.

:hello: Ak, I have set my option to no email notification. and I still get emails pushed out...

I constantly have to delete my email notifications from either my mac or smart phone, I

find it kinda annoying, is there something you can do to help? I might

not be the only one that this happens to or maybe you have heard oh this issue. let me know if can be fixed? thanks Ak.... :tiphat:

I have no need to clutter my email haha, so my notifications are off

that's normal. EVERY thread you created/posted BEFORE changing the option to "NO EMail notification", you will still receive the notification from those threads because it's selected to daily. What you CAN do is just manually change the notification to those older threads to no email notification as you make new posts . ANY thread that's created/posts posted AFTER the change, you will NOT receive any notification. Do you understand how it works now?

Oh I see how it works now..
Thanks Ak and Merry Christmas :tiphat:

imagine "instant notification" for me...lol
40K in one thread and 40K in another... that's alot of posts and emails... no choice but to turn this option off.

I have all that stuff set to not Email me, I don't receive anything ... anything. The default should be to not Email, and you can turn it on if you want it.

I am recieving emails AK, its working.

I agree with you 100% but "daily email notification" is default because of "1 post members" :rolleyes: You'll be surprised how many people will make a single post/thread and then disappear. Totally forgets about the forum. When they get a notification email the next day or two weeks later, they come back and reply.


Thank you for the feedback.

I need MORE feedback from people with email subscription. If there is a issue, it needs to be resolved.

It stopped working for a couple of days, seems to be working now, but delayed..

Some of us depend on this (vendors).. so whatever you can do to resolve is appreciated..

Oh.. and Merry Christmas AK! :D

Hey AK,

I have thread subscription emails turned off so I can't give feedback there but I am having a problem with PM notification emails, I'm getting them about 48 hours late when I used to get them immediately. Just thought I'd let ya know.

If you're still keeping track.. I haven't gotten a subscription notification for days now..

:)

I have it as instant and have not received updates to subscribed threads for awhile. Also, didn't receive one with PMs.

Thank you for your input. Looks like instead of sending x amount of emails/hour, it's not sending email at all (though I'm receiving all the reported posts and other emails..interesting).

I am going to look into this. Hopefully it's fixable. Thanks for your continued patience. :tup: