DO NOT COME TO TEXAS NISSAN OF GRAPEVINE DEALERSHIP, read my story to find out why...

d02808045 · 04-04-2010, 02:28 AM

Here is my horrible experience with a dealership in Texas (Texas Nissan of Grapevine), I separated it into 4 different parts for easier digest!

Part I: We went to the dealership:
My wife and I went to this dealership on Sat. Nov 10, 2009 (yeah, it had been a while), we wanted to see the 370Z. The salesman (Terry) presented us with two vehicles, both are 6MT touring. One is white w/ sport and Nav, the other is blue with nav but no sport. We asked the salesman to see the numbers for both vehicles so we can compare and make decision. So he did, the difference between the two wasn't much, but since the blue does not have sport so we told them that we don't want the blue, we like the white (with sport and nav) and we did our negotiate on the white car(the blue is out of the picture now). After about 50min-1hr; I made him a final offer at X amount. They did not agree on the numbers so my wife and I both left (we did the right thing by walk away here!). A week has past; we got a called from the same salesman.....this is where the actual story begins. Keep a mental note of the blue car because it somehow came back at the end (magically!)

Part II: We returned to the dealership because of the phone call from the salesman:
It's was on Monday morning around 8:30AM, after 9 days from our first initial visit at the dealership, the salesman called me wanting to know if I'm still searching for the Z. I told him that I am in the process of searching other dealerships for it, and unless he agrees on my initial offer, else don't call me and I’m not interest in returning to his dealership for any more negotiations. So he asked me if he can sell the Z at the number I wanted, can I come in the same day to pick up the car. Sure, why not right?! 15 min later, he called back again and told me that we have a deal, and asked when I can come in to do the paper works. It was Monday and I’m at work, so I told him I'll use my lunch hour to stop by. Before I hang up the phone, I confirmed with him that this offer is on the white vehicle (which has sport and nav) and not the blue so there will be no mix up and wasting my time, and he confirmed. Since I only have 1 hour lunch, and knowing how long the paper works take, I asked if he could get the paper works done prior so all i have to do when I come in is to sign it, and be one my way! He promised it won’t take more than an hour!! So here I am at work but can't wait until noon so i can pick up my new ride!!! Yeah right....

Part III: Lunch time, returning to the dealership....waste of time:
So finally it's lunch time, before I head to the dealership, I called the salesman again to confirm that the offer is on the white vehicle and I everything is ready. I got to the dealership, he was outside the dealership greeting me and asked if I want to check out the vehicle (yup, I saw the same white vehicle 9 days ago part right in front of the dealership, all reps up and ready---so far so good right!). I took the key from him and check out the miles (the vehicle had 102 miles), turn on the engine and love how sweet the sound of the engine was!!! I took couple pictures and we went inside. Well, he didn't get the paper works done, so I waited, 1 hour passed and nothing happened. So I told him I needed to come back to work and see if I could stop by after work to get everything done then. Before he let me go, he asked me for a deposit (considering that i might not return), I handed him my credit card and he charged $500 deposit. I returned to work, 45 min late!

Part IV: Returning to the dealership 3rd times=BIG mistake:
So I stopped by after work with my wife (around 6:30PM), this time we went straight to the F&I office. We signed one document after another. You know how they started to explain all kind of additional insurances and try to get you to purchase things that you pay for but never used, or when you use it, the dealer won't honor!!! After about 1 hour in the whole signing and explaining craps, the lady presents us with a document to sign; my wife spots the color on the document said "Monterey"??? HUH?! We asked "we think you type in the wrong color, it supposed to be "Pear White". And wasn’t "Monterey" is blue? We are not buying the blue". So she said she inputted the inventory number in the system and that's the color shows up, but maybe it was a mistake so she said let double check with the salesman. My wife and I look at each other and feeling something doesn't smell right but thinking maybe the salesman got messed up on the color. The salesman took the paper and went down stairs, came back in 10mins with a sale manager?!!!! Here we goes, my wife and I said what's up with the manager. The sale manager started explaining that the inventory number got mixed up, "OKAY, so fixed the inventory number, what the big deal" right??? Scratch the old number and put down the correct one, what is so complicated about that?" He explained that the deal we made with the salesman is apparently on the blue car (without sport, the other one we saw 9 days ago, remember I told you guys to keep a mental note on this one??!!) And he said the white car is about $2000 more expensive. So I turn to the salesman and told him that we already confirmed the deal was on the white car, he showed me the key to the white car, and the car is sitting outside right now, and the miles on the white car I saw earlier matches the one on paper, except it says "blue" on paper instead of “white”? What the hell is going on?" The sale manager said "that when they got the vehicle delivers to them, the dealership put an inventory number on all of their vehicles, and when the salesman negotiates the number, he works their price base on the inventory number input in the system and make an offer, the problem is that they got the inventory mixed up from the beginning...blah, blah"...sound like a bunch of bullshits to me...,it was a heated argument for about 5mins, I was pissed and want to just storm out the door. But I played along with him and asked how to fix it, and I’m not interesting in knowing how **** up you guys did with the inventory number. Without hesitation, he asked if we can “help him out” by put down the differences (talking about 2G more). I was like, hell ******* no, told him and the salesman to go **** themselves and even if they agree to sell me the white vehicle at this point (without another 2G down) I wouldn't do business with them and we left. Never return....

BTW, they have the whole F&I process video recorded. And I recorded the whole thing with my phone too. I got the whole ******** on my phone. It wasn’t the best quality, I see if i can make it better and I will post it up so you all can enjoy!!!

What do you guys think? Did the dealership really make a mistake with their inventory numbers? Or they try to get money out of me? One thing I know for sure is that I tell all the people I know to NEVER come close to this dealership….DON’T DO IT!!!

rsximus · 04-04-2010, 02:36 AM

Damn, sorry to hear that man.

I got f*cked by Universal City Nissan, in Los Angeles, CA too. I won't go into much detail about that, it will just get me too pissed off.

This is my first Nissan and the whole buying experience was a total nightmare, my last new car purchase was a BMW and the process was straight forward, no lies, no mixup ect. Very professional. Basically if you google top 10 dealer scams, pretty much Universal Nissan tried probably all of them out on me. I think i'm going through Costco the next time I buy a Nissan, even if I pay more..

RedNismo · 04-06-2010, 10:47 PM

Quote:

Originally Posted by rsximus

Damn, sorry to hear that man.

I got f*cked by Universal City Nissan, in Los Angeles, CA too. I won't go into much detail about that, it will just get me too pissed off.

This is my first Nissan and the whole buying experience was a total nightmare, my last new car purchase was a BMW and the process was straight forward, no lies, no mixup ect. Very professional. Basically if you google top 10 dealer scams, pretty much Universal Nissan tried probably all of them out on me. I think i'm going through Costco the next time I buy a Nissan, even if I pay more..

You got scrxwed by Universal Nissan, I am getting scrxwed by Glendale Nissan, which is owned by the same scums. I bought a red 09' Nismo through internet sales. The negotiation and the sales process was very good. I know I could've worked them down $500 more on the price. But it wasn't worth my time. So I finally got it for $250 below invoice. The problem started the next day. I found the usual paint cracks near panel lines which is common on Nismos. The driver side floor panel cover was loose. And worst of all, the are really bad swirl marks all over the car. The dealership used a rotary buffer and f'd up my paint. So I went back right away and complained. They fixed the floor panel. I had to wait 3 weeks touch up paint for the paint chips to arrive. So finally they fixed the paint chips. They wanted to remove the swirl marks by polishing it again. I was like "not no, but hell no". So they approved for me to use my own detail person and reimburst me for the paint removal if I get an written estimate. I got an estimate different detail shops, and the cost was about $400. In the mist of complaining about the swirls (over a month), I found out they'd left the spring spacers from my front suspension. They should have been removed during sales. I was basically driving car for 500 miles without any front spring compression. So I wrote a complaint email with all the troubles I've had and forwarded it to the sales guy and asked him to forward it to the management. 2 weeks later, still no body contacted me. So I went into the dealership and complained again. The sales guy told me to write a letter and mail it to the General Manager. I wrote it. 2 weeks later, still no one contacted me. So I went in again and the sales guy told me to write to another general manager. So I told him no, and that he should get the manger to call me. I threatened to contact Nissan motors, and the better business bureau. Still took a week later before the executive assistant contacted me and offered me $100 and said no one charges $400 to remove swirls. So I threatened to tell the story to the whole entertainment industry which I belong to. Then she said she would get back to me. Now the service manager wants to look at my car next week. I know he is going to offer to take my car to their own body shop to fix the problem. The funny thing is that I've had a G35 coupe that this body shop repainted the bumper on. It looked like someone painted it in the garage. And they claim that's as good as factory paint.

MightyBobo · 04-04-2010, 02:39 AM

Sounds like they are full of it.

370Z JT · 04-04-2010, 02:55 AM

Yup. Dealerships are there to screw you. The dealership I bought the Z at tried to sneak in an extra $2,000 when I was signing the paperwork. I caught it. They said it was an honest mistake. Suuure!

k20z3 · 04-04-2010, 03:50 AM

Wow dude, ******* dealerships are sometimes scum!

Lou Fusz I've talked with many times on here and he is very honest.

I don't get why dealerships have to rip us off, I've fell into the trap with my Civic, but I was in desperate need of a new car.

Anyways man sorry to hear about this **** storm!

g96818 · 04-04-2010, 04:14 AM

a dealer here tried to pass a used PG 6MT off to me as "NEW"
i declined

SlikNik · 04-04-2010, 07:09 AM

You did the right thing by walking out, they hoped you would cave in and pay the $ diff because of your new car excitement.
I had a verbal deal with Marazzi Nissan in Naples Fl. and then they added a 600$ dealer fee. I backed out

Went to Nissan of Brandon and spoke with General sales director directly and got my price with extras. (tint and lighted kicks)

I am never using a salesman again to buy a car. Get the GM's name, bypass a salesman and save the $

Good luck getting your car.

ps. I heard the GM I dealt with is gone, I hope it wasn't my fault..lol

SeeyaBud86 · 04-04-2010, 02:16 PM

Quote:

Originally Posted by SlikNik

You did the right thing by walking out, they hoped you would cave in and pay the $ diff because of your new car excitement.
I had a verbal deal with Marazzi Nissan in Naples Fl. and then they added a 600$ dealer fee. I backed out

Went to Nissan of Brandon and spoke with General sales director directly and got my price with extras. (tint and lighted kicks)

I am never using a salesman again to buy a car. Get the GM's name, bypass a salesman and save the $

Good luck getting your car.

ps. I heard the GM I dealt with is gone, I hope it wasn't my fault..lol

I got mine at John Marazzi. What I did was wait till the end of the month, when they had to close the books. I got mine with 21 miles on it (PW 6MT Sport - no nav) for 32k. Not a bad deal because they were trying to sell it for 36k. They had all the Sport+Navs at 40k lol.

MightyBobo · 04-04-2010, 02:18 PM

Quote:

Originally Posted by SeeyaBud86

I got mine at John Marazzi. What I did was wait till the end of the month, when they had to close the books. I got mine with 21 miles on it (PW 6MT Sport - no nav) for 32k. Not a bad deal because they were trying to sell it for 36k. They had all the Sport+Navs at 40k lol.

Assuming thats a non-touring Sport you got...I dont mean to bring you down, but that wasnt that great of a deal

. Invoice was closer to 30K on it.

Unless you meant 32k out the DOOR - THEN we're talkin'

Mike@Blackline · 04-04-2010, 09:37 AM

are they a supporting dealership on here?

PapoZalsa · 04-04-2010, 09:40 AM

Did you get your deposit back?

Again post this in the Nissan North America Discussion Board on Facebook and find your regional Nissan Customer Service Rep. and email them too.

d02808045 · 04-04-2010, 11:21 AM

I did get my deposit back, better be else I’ll give them hell

...!!!

what tit me even more were that I contacted their general manager the next day (after about 5 unsuccessful phone calls and numeric voice mails of course), i got through with the general manager but no surprise to me he was a totally **** just like his employees...his words weren't sincere, not even try to apologize, and sound like he doesn't even care about customer services. All he said that they have the same situation 2 or 3 times like that in a month....and repeatedly said it wasn't their fault (at least he try to cover up like that)... I was like, you're kidding me right, so you guys screw about dozen of people 2-3 times like that in a month, and wondering why your dealership is still in business right?...off course he doesn't seem to give a sh#t... and can't wait to get rid of my phone call....I told him that I want a letter of apology from the salesman and the sale manager, and possible from him as well. He promised but I never got any letter from them....except for a few enjoying service reminders from their services department....I ignored most of them but they're just kept coming, so the last time I write on their service letter and send it back telling them to go to hell because I did not buy any **** from them and stop bother me with all the worthless reminders again...haven't seen anything since!!!!!!

d02808045 · 04-04-2010, 11:25 AM

Oh, just a question, I got the whole situation recorded (audio), wondering if it's legal to post up here....

AK370Z · 04-04-2010, 02:06 PM

I'm very sorry to hear what you've went though

. Have you tried contacting our supporting DEALER from The370Z? They will work with you and make sure you get a great deal on your Z

DEALERS: http://www.the370z.com/the370z-com-vendors-sponsors/

Quote:

Originally Posted by d02808045

Oh, just a question, I got the whole situation recorded (audio), wondering if it's legal to post up here....

Here's a good article. I don't want you to get in any trouble.

Quote:

At first, the question of whether or not to tape record a phone call seems like a matter of personal preference. Some journalists see taping as an indispensable tool, while others don’t like the formality it may impose during an interview. Some would not consider taping a call without the subject’s consent, others do it routinely.

However, there are important questions of law that must be addressed first. Both federal and state statutes govern the use of electronic recording equipment. The unlawful use of such equipment can give rise not only to a civil suit by the “injured” party, but also criminal prosecution.

Accordingly, it is critical that journalists know the statutes that apply and what their rights and responsibilities are when recording and disclosing communications.

Although most of these statutes address wiretapping and eavesdropping — listening in on conversations of others without their knowledge — they usually apply to electronic recording of any conversations, including phone calls and in-person interviews.

Federal law allows recording of phone calls and other electronic communications with the consent of at least one party to the call. A majority of the states and territories have adopted wiretapping statutes based on the federal law, although most also have extended the law to cover in-person conversations. Thirty-eight states and the District of Columbia permit individuals to record conversations to which they are a party without informing the other parties that they are doing so. These laws are referred to as “one-party consent” statutes, and as long as you are a party to the conversation, it is legal for you to record it. (Nevada also has a one-party consent statute, but the state Supreme Court has interpreted it as an all-party rule.)

Twelve states require, under most circumstances, the consent of all parties to a conversation. Those jurisdictions are California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington. Be aware that you will sometimes hear these referred to inaccurately as “two-party consent” laws. If there are more than two people involved in the conversation, all must consent to the taping.

Regardless of the state, it is almost always illegal to record a conversation to which you are not a party, do not have consent to tape, and could not naturally overhear.

Federal law and most state laws also make it illegal to disclose the contents of an illegally intercepted call or communication.

At least 24 states have laws outlawing certain uses of hidden cameras in private places, although many of the laws are specifically limited to attempts to record nudity. Also, many of the statutes concern unattended hidden cameras, not cameras hidden on a person engaged in a conversation. Journalists should be aware, however, that the audio portion of a videotape will be treated under the regular wiretapping laws in any state. And regardless of whether a state has a criminal law regarding cameras, undercover recording in a private place can prompt civil lawsuits for invasion of privacy.

This guide provides a quick reference to the specific provisions of each jurisdiction’s wiretap law. It outlines whether one-party or all-party consent is required to permit recording of a conversation, and provides the legal citations for wiretap statutes. Some references to case law have been provided in instances where courts have provided further guidance on the law. Penalties for violations of the law are described, including criminal penalties (jail and fines) and civil damages (money that a court may order the violator to pay to the subject of the taping). Instances where the law specifically includes cellular calls and the wireless portion of cordless phone calls also are noted, but many laws are purposely broad enough to encompass such calls without specifically mentioning them.

Sidebar articles throughout the guide address specific issues related to taping. Note that these are general discussions, and you will have to consult the state entries to see how these issues apply in particular states.

04-04-2010, 02:28 AM	#1 (permalink)
d02808045 Base Member Join Date: Mar 2010 Location: Dallas, TX Posts: 94 Drives: 370Z 40th Edition Rep Power: 16	DO NOT COME TO TEXAS NISSAN OF GRAPEVINE DEALERSHIP, read my story to find out why... Here is my horrible experience with a dealership in Texas (Texas Nissan of Grapevine), I separated it into 4 different parts for easier digest! Part I: We went to the dealership: My wife and I went to this dealership on Sat. Nov 10, 2009 (yeah, it had been a while), we wanted to see the 370Z. The salesman (Terry) presented us with two vehicles, both are 6MT touring. One is white w/ sport and Nav, the other is blue with nav but no sport. We asked the salesman to see the numbers for both vehicles so we can compare and make decision. So he did, the difference between the two wasn't much, but since the blue does not have sport so we told them that we don't want the blue, we like the white (with sport and nav) and we did our negotiate on the white car(the blue is out of the picture now). After about 50min-1hr; I made him a final offer at X amount. They did not agree on the numbers so my wife and I both left (we did the right thing by walk away here!). A week has past; we got a called from the same salesman.....this is where the actual story begins. Keep a mental note of the blue car because it somehow came back at the end (magically!) Part II: We returned to the dealership because of the phone call from the salesman: It's was on Monday morning around 8:30AM, after 9 days from our first initial visit at the dealership, the salesman called me wanting to know if I'm still searching for the Z. I told him that I am in the process of searching other dealerships for it, and unless he agrees on my initial offer, else don't call me and I’m not interest in returning to his dealership for any more negotiations. So he asked me if he can sell the Z at the number I wanted, can I come in the same day to pick up the car. Sure, why not right?! 15 min later, he called back again and told me that we have a deal, and asked when I can come in to do the paper works. It was Monday and I’m at work, so I told him I'll use my lunch hour to stop by. Before I hang up the phone, I confirmed with him that this offer is on the white vehicle (which has sport and nav) and not the blue so there will be no mix up and wasting my time, and he confirmed. Since I only have 1 hour lunch, and knowing how long the paper works take, I asked if he could get the paper works done prior so all i have to do when I come in is to sign it, and be one my way! He promised it won’t take more than an hour!! So here I am at work but can't wait until noon so i can pick up my new ride!!! Yeah right.... Part III: Lunch time, returning to the dealership....waste of time: So finally it's lunch time, before I head to the dealership, I called the salesman again to confirm that the offer is on the white vehicle and I everything is ready. I got to the dealership, he was outside the dealership greeting me and asked if I want to check out the vehicle (yup, I saw the same white vehicle 9 days ago part right in front of the dealership, all reps up and ready---so far so good right!). I took the key from him and check out the miles (the vehicle had 102 miles), turn on the engine and love how sweet the sound of the engine was!!! I took couple pictures and we went inside. Well, he didn't get the paper works done, so I waited, 1 hour passed and nothing happened. So I told him I needed to come back to work and see if I could stop by after work to get everything done then. Before he let me go, he asked me for a deposit (considering that i might not return), I handed him my credit card and he charged $500 deposit. I returned to work, 45 min late! Part IV: Returning to the dealership 3rd times=BIG mistake: So I stopped by after work with my wife (around 6:30PM), this time we went straight to the F&I office. We signed one document after another. You know how they started to explain all kind of additional insurances and try to get you to purchase things that you pay for but never used, or when you use it, the dealer won't honor!!! After about 1 hour in the whole signing and explaining craps, the lady presents us with a document to sign; my wife spots the color on the document said "Monterey"??? HUH?! We asked "we think you type in the wrong color, it supposed to be "Pear White". And wasn’t "Monterey" is blue? We are not buying the blue". So she said she inputted the inventory number in the system and that's the color shows up, but maybe it was a mistake so she said let double check with the salesman. My wife and I look at each other and feeling something doesn't smell right but thinking maybe the salesman got messed up on the color. The salesman took the paper and went down stairs, came back in 10mins with a sale manager?!!!! Here we goes, my wife and I said what's up with the manager. The sale manager started explaining that the inventory number got mixed up, "OKAY, so fixed the inventory number, what the big deal" right??? Scratch the old number and put down the correct one, what is so complicated about that?" He explained that the deal we made with the salesman is apparently on the blue car (without sport, the other one we saw 9 days ago, remember I told you guys to keep a mental note on this one??!!) And he said the white car is about $2000 more expensive. So I turn to the salesman and told him that we already confirmed the deal was on the white car, he showed me the key to the white car, and the car is sitting outside right now, and the miles on the white car I saw earlier matches the one on paper, except it says "blue" on paper instead of “white”? What the hell is going on?" The sale manager said "that when they got the vehicle delivers to them, the dealership put an inventory number on all of their vehicles, and when the salesman negotiates the number, he works their price base on the inventory number input in the system and make an offer, the problem is that they got the inventory mixed up from the beginning...blah, blah"...sound like a bunch of bullshits to me...,it was a heated argument for about 5mins, I was pissed and want to just storm out the door. But I played along with him and asked how to fix it, and I’m not interesting in knowing how ** up you guys did with the inventory number. Without hesitation, he asked if we can “help him out” by put down the differences (talking about 2G more). I was like, hell *** no, told him and the salesman to go themselves and even if they agree to sell me the white vehicle at this point (without another 2G down) I wouldn't do business with them and we left. Never return.... BTW, they have the whole F&I process video recorded. And I recorded the whole thing with my phone too. I got the whole ****** on my phone. It wasn’t the best quality, I see if i can make it better and I will post it up so you all can enjoy!!! What do you guys think? Did the dealership really make a mistake with their inventory numbers? Or they try to get money out of me? One thing I know for sure is that I tell all the people I know to NEVER come close to this dealership….DON’T DO IT!!!

04-04-2010, 02:39 AM	#4 (permalink)
MightyBobo A True Z Fanatic Join Date: Feb 2009 Location: Las Vegas, NV Posts: 8,465 Drives: No cars; only bikes Rep Power: 53	Sounds like they are full of it. __________________ I don't own a car anymore.

04-04-2010, 03:50 AM	#6 (permalink)
k20z3 A True Z Fanatic Join Date: May 2009 Location: Denver CO Age: 34 Posts: 2,146 Drives: 2006 Civic SI HFP Rep Power: 405	Wow dude, ***** dealerships are sometimes scum! Lou Fusz I've talked with many times on here and he is very honest. I don't get why dealerships have to rip us off, I've fell into the trap with my Civic, but I was in desperate need of a new car. Anyways man sorry to hear about this storm! __________________ 2006 RALLYE RED HONDA CIVIC SI HFP** Clint's Helpful Photoshop Hints!

04-04-2010, 04:14 AM	#7 (permalink)
g96818 Track Member Join Date: May 2009 Location: A rock in a big pond Posts: 681 Drives: 2009 370Z, 2012 M56 Rep Power: 3395	a dealer here tried to pass a used PG 6MT off to me as "NEW" i declined __________________ CZP are lying thieves!

04-04-2010, 07:09 AM	#8 (permalink)
SlikNik Enthusiast Member Join Date: May 2009 Location: Florida Posts: 294 Drives: 2015 Corvette Z51 Rep Power: 19	You did the right thing by walking out, they hoped you would cave in and pay the $ diff because of your new car excitement. I had a verbal deal with Marazzi Nissan in Naples Fl. and then they added a 600$ dealer fee. I backed out Went to Nissan of Brandon and spoke with General sales director directly and got my price with extras. (tint and lighted kicks) I am never using a salesman again to buy a car. Get the GM's name, bypass a salesman and save the $ Good luck getting your car. ps. I heard the GM I dealt with is gone, I hope it wasn't my fault..lol __________________ Enjoy my Audio Install Videos. http://www.the370z.com/audio-video/1...ll-videos.html Last edited by SlikNik; 04-04-2010 at 07:16 AM.

04-04-2010, 02:36 AM	#2 (permalink)
rsximus Base Member Join Date: Feb 2010 Location: Oxnard Posts: 37 Drives: 2007 335i, 2009 370Z Rep Power: 16	Damn, sorry to hear that man. I got f*cked by Universal City Nissan, in Los Angeles, CA too. I won't go into much detail about that, it will just get me too pissed off. This is my first Nissan and the whole buying experience was a total nightmare, my last new car purchase was a BMW and the process was straight forward, no lies, no mixup ect. Very professional. Basically if you google top 10 dealer scams, pretty much Universal Nissan tried probably all of them out on me. I think i'm going through Costco the next time I buy a Nissan, even if I pay more..

04-04-2010, 02:55 AM	#5 (permalink)
370Z JT A True Z Fanatic Join Date: Jan 2010 Location: United States Posts: 2,905 Drives: 370Z PW 7AT Rep Power: 379	Yup. Dealerships are there to screw you. The dealership I bought the Z at tried to sneak in an extra $2,000 when I was signing the paperwork. I caught it. They said it was an honest mistake. Suuure!

04-04-2010, 09:37 AM	#11 (permalink)
Mike@Blackline Enthusiast Member Join Date: Jul 2009 Location: USA Posts: 390 Drives: Z Rep Power: 296	are they a supporting dealership on here? __________________ Current Alliance BBK Sale, FREE PC Option, 370Z DiscountCLICK HERE for info!

04-04-2010, 09:40 AM	#12 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4500	Did you get your deposit back? Again post this in the Nissan North America Discussion Board on Facebook and find your regional Nissan Customer Service Rep. and email them too. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs Last edited by PapoZalsa; 04-04-2010 at 07:20 PM.

04-04-2010, 11:21 AM	#13 (permalink)
d02808045 Base Member Join Date: Mar 2010 Location: Dallas, TX Posts: 94 Drives: 370Z 40th Edition Rep Power: 16	I did get my deposit back, better be else I’ll give them hell...!!! what tit me even more were that I contacted their general manager the next day (after about 5 unsuccessful phone calls and numeric voice mails of course), i got through with the general manager but no surprise to me he was a totally ** just like his employees...his words weren't sincere, not even try to apologize, and sound like he doesn't even care about customer services. All he said that they have the same situation 2 or 3 times like that in a month....and repeatedly said it wasn't their fault (at least he try to cover up like that)... I was like, you're kidding me right, so you guys screw about dozen of people 2-3 times like that in a month, and wondering why your dealership is still in business right?...off course he doesn't seem to give a sh#t... and can't wait to get rid of my phone call....I told him that I want a letter of apology from the salesman and the sale manager, and possible from him as well. He promised but I never got any letter from them....except for a few enjoying service reminders from their services department....I ignored most of them but they're just kept coming, so the last time I write on their service letter and send it back telling them to go to hell because I did not buy any ** from them and stop bother me with all the worthless reminders again...haven't seen anything since!!!!!!

04-04-2010, 11:25 AM	#14 (permalink)
d02808045 Base Member Join Date: Mar 2010 Location: Dallas, TX Posts: 94 Drives: 370Z 40th Edition Rep Power: 16	Oh, just a question, I got the whole situation recorded (audio), wondering if it's legal to post up here....

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