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DO NOT COME TO TEXAS NISSAN OF GRAPEVINE DEALERSHIP, read my story to find out why...

I feel you but i work at a dealership and it is possible the inventory manager screwed something up people make mistakes and it happens. If you talked to them

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Old 04-04-2010, 12:34 PM   #1 (permalink)
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I feel you but i work at a dealership and it is possible the inventory manager screwed something up people make mistakes and it happens. If you talked to them like your talking here and cursing at them no wonder they didn't want to help you. It sounds like they appologized at first and offered a solution they aren't gonna lose 2gs like that. If it were me in that situation and a mistake was made and you starte cursing at me I wouldn't want to help you either in fact Ive asked people to leave because of it. I haven't heard the recording or anything so I could be wrong but that's what I can gather by what you just wrote and all the sensored words.

I'd like to listen to the recording just to see what happend. I can see why you would be upset but again this stuff happens.. Sometimes it's an honest mistake sometimes it's not. I appologize beforehand if my analysis of your story was incorrect.

Last edited by Daishi; 04-04-2010 at 12:37 PM.
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Old 04-04-2010, 12:52 PM   #2 (permalink)
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Quote:
Originally Posted by Daishi View Post
I feel you but i work at a dealership and it is possible the inventory manager screwed something up people make mistakes and it happens. If you talked to them like your talking here and cursing at them no wonder they didn't want to help you. It sounds like they appologized at first and offered a solution they aren't gonna lose 2gs like that. If it were me in that situation and a mistake was made and you starte cursing at me I wouldn't want to help you either in fact Ive asked people to leave because of it. I haven't heard the recording or anything so I could be wrong but that's what I can gather by what you just wrote and all the sensored words.

I'd like to listen to the recording just to see what happend. I can see why you would be upset but again this stuff happens.. Sometimes it's an honest mistake sometimes it's not. I appologize beforehand if my analysis of your story was incorrect.
I think dealerships know when they are talking about a white car and can see blue in the paperwork. Im sure mistakes can be made but I think they were getting him all excited about a new car and had him do all the work hoping he would go with the new plan so as not to waste all that time. Just the fact that no paperwork was done when he went there during lunchwhen a deal was already made seems kinda wierd. Thats what the visit was for was to do paperwork but the stonewalled him and made him wait to see how bad he wanted a new car. They were playing him to get him into more money.
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Old 04-04-2010, 01:06 PM   #3 (permalink)
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Quote:
Originally Posted by Zsteve View Post
I think dealerships know when they are talking about a white car and can see blue in the paperwork. Im sure mistakes can be made but I think they were getting him all excited about a new car and had him do all the work hoping he would go with the new plan so as not to waste all that time. Just the fact that no paperwork was done when he went there during lunchwhen a deal was already made seems kinda wierd. Thats what the visit was for was to do paperwork but the stonewalled him and made him wait to see how bad he wanted a new car. They were playing him to get him into more money.
I'd simply call it a bait and switch. When I am buying a car, I have no problem with a dealership trying to charge me anything they want - that is if all charges are laid out in plain sight so I can see them. When they try to sneak things into the contract without saying a word...that's what pisses me off...and if I say no to something...it means no. It does not mean let's do some more negotiating.

I usually can avoid these things by simply stating when I go to a dealership that I will shop around at several dealerships and I want all your junk charges and any other crap laid out before I leave. I basically say give me the absolute bottom line before I leave here and if you are so sure it is the best deal I will get you should have no problem with me comparison shopping and I should be back to accept your deal then.
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Old 04-04-2010, 01:54 PM   #4 (permalink)
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Just to play devil's advocate, you should have been more worried about matching the VIN up, not the color.

My Solid Red Nismo was in my Nissan's system as being Monterey Blue (There are no monterey blue nismos). I made them change the paperwork just so there weren't any issues later on. A few days later, I noticed they had a Black Nismo on the lot, and the system online said it was Blue as well. So I'm sure mistakes like this do happen.
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Old 04-04-2010, 08:48 PM   #5 (permalink)
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I wasn't really curse them out loud at the time...I really want to do just like that but it wasn't who i am!....how did you got the VIN number wrong though, assuming that the inventory number did get mix up??? Wan't the VIN number unique on each car?!!!! When you sell a car, aren't you suppose to look up the VIN number for the paper works part? Weren't all the car has window sticker with description and prices on them also?

Let say that we did not catch the color different at the time, what will happen? Are they suppose just to hang me the blue car after all the paper works done? If they hang me the white car and I drove home, what happen next?????


I agreed with all the members on here that they did try to get me excited about the new car, and then at the end sneak in the extra cost thinking I will just went alone because of all the troubles I went through....


Quote:
Originally Posted by Daishi View Post
I feel you but i work at a dealership and it is possible the inventory manager screwed something up people make mistakes and it happens. If you talked to them like your talking here and cursing at them no wonder they didn't want to help you. It sounds like they appologized at first and offered a solution they aren't gonna lose 2gs like that. If it were me in that situation and a mistake was made and you starte cursing at me I wouldn't want to help you either in fact Ive asked people to leave because of it. I haven't heard the recording or anything so I could be wrong but that's what I can gather by what you just wrote and all the sensored words.

I'd like to listen to the recording just to see what happend. I can see why you would be upset but again this stuff happens.. Sometimes it's an honest mistake sometimes it's not. I appologize beforehand if my analysis of your story was incorrect.
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