Stillen service reveiw .BAD

ANMVQ · 03-08-2012, 12:19 PM

Quote:

Originally Posted by kenchan

im going to go remove my stillen swaybars right now.

HAHHAH, One guys I know cancelled his GEN 3's order and went R2C..

kenchan · 03-08-2012, 12:20 PM

Quote:

Originally Posted by ANMVQ

HAHHAH, One guys I know cancelled his GEN 3's order and went R2C..

actually, that's a smart move.

R2C's is good stuff.

scottIN · 03-08-2012, 12:38 PM

Quote:

Originally Posted by kenchan

im going to go remove my stillen swaybars right now.

Send them to me and will personally destroy (or mount) them!

UNKNOWN_370 · 03-08-2012, 12:51 PM

Quote:

Originally Posted by kenchan

actually, that's a smart move.

R2C's is good stuff.

besides, why risk the integrity of your front end having to change filters every 15k miles when you can have 2 less hp and leave your front end alone. You still have 16 extra horses.

delusional · 03-08-2012, 01:00 PM

Stillen has a horrible reputation. The way they treat customers is just retarded. The only thing I bought from them is the lip and I am not planning to do anymore business with them after hearing so many **** reviews. A company this big treating customers like this should not be supported by the community.

ANMVQ · 03-08-2012, 01:09 PM

Quote:

Originally Posted by delusional

Stillen has a horrible reputation. The way they treat customers is just retarded. The only thing I bought from them is the lip and I am not planning to do anymore business with them after hearing so many **** reviews. A company this big treating customers like this should not be supported by the community.

Agree 1000% They should be removed as a vendor on here..

Red__Zed · 03-08-2012, 01:59 PM

Pretty sure that promotion was only for direct purchases...

Sibze · 03-08-2012, 02:01 PM

Quote:

Originally Posted by Red__Zed

Pretty sure that promotion was only for direct purchases...

The CTO is here

ANMVQ · 03-08-2012, 02:06 PM

Quote:

Originally Posted by Red__Zed

Pretty sure that promotion was only for direct purchases...

Yea but would have been nice if "They " told me that.. I think just saying that statement makes no sense. Even if it was I was not told that, paid cash and paid more for it by going though the dealer then is I got it from Stillen.. 6% more (Sales tax).

ANMVQ · 03-08-2012, 02:07 PM

Quote:

Originally Posted by Sibze

The CTO is here

What does that mean?

Sibze · 03-08-2012, 02:09 PM

Quote:

Originally Posted by ANMVQ

What does that mean?

lol, Chief Trolling Officer

Reaper42 · 03-08-2012, 02:14 PM

I bought a front splitter from stillen the other week, during presidents day weekend. They had a promotion for like 10% or 5% off any orders that weekend, all you had to do was enter a promotional code at checkout (like thousands of other internet stores) except when I did this, no discount was taken off my total. So trying to be smart I called stillen up to inquire why the discount wasnt being taken off. I was told that the discount doesnt come off until they process the credit card payment which is the day they ship my item. I was told not to worry, that my cc would be charged the discounted price.

Lo and behold a few days later when the lip shipped, my cc statement showed a charge for the full price.

I will back this thread up in saying that Stillen is gunna catch a BAD rep for this kind of service. Which is so dissapointing. If only I could run a company like Stillen......

UNKNOWN_370 · 03-08-2012, 02:43 PM

Quote:

Originally Posted by Reaper42

I bought a front splitter from stillen the other week, during presidents day weekend. They had a promotion for like 10% or 5% off any orders that weekend, all you had to do was enter a promotional code at checkout (like thousands of other internet stores) except when I did this, no discount was taken off my total. So trying to be smart I called stillen up to inquire why the discount wasnt being taken off. I was told that the discount doesnt come off until they process the credit card payment which is the day they ship my item. I was told not to worry, that my cc would be charged the discounted price.

Lo and behold a few days later when the lip shipped, my cc statement showed a charge for the full price.

I will back this thread up in saying that Stillen is gunna catch a BAD rep for this kind of service. Which is so dissapointing. If only I could run a company like Stillen......

Haha... the rep is there. Its just people keep buying from them anyway.

ANMVQ · 03-08-2012, 02:58 PM

Good way to run a company into the ground, But like you said people still buy from them. If I was not told I would have been able to get the Stillen bucks( Front pads and rotors) I was going GTM.. Wish I went GTM anyway now, :/

Cmike2780 · 03-08-2012, 03:09 PM

A lot of Stillen bashing lately. I'm staying neutral on this one, but this isn't the right way to treat a supporting forum sponsor. Bad experience or not, I think for the most part, stuff like this should get resolved privately.

OP, not to be a ****, but did YOU ever try calling the guy back? Just playing devil's advocate, but think about it from thier point of view. They usually put this kind of stuff in writing and most likely the promotion was through Stillen directly. If anything, you are technically not entitled to that promotion since you yourself have admitted you purchased through a third party. You not knowing isn't reason enough. Your gripe with getting that amount should really be with the third party vendor and not Stillen since YOU decided to purchase it with them. To get this resolved, which I'm assuming is the reason for this thread, I would contact Stillen again and ask to speak with the manager or contact the third party vendor. Get names, so if you have to call again you'll know who to ask for. All this thread does is make you look someone seeking entitlement because you spent 4 grand on 4 grand worth of products (subjectively) and want more from them. I guess the lesson here is to read the fine print. I hope they resolve this for you.

03-08-2012, 01:00 PM	#20 (permalink)
delusional Track Member Join Date: Feb 2011 Location: NewYork Posts: 968 Drives: 09 PG T/S/N 7AT Rep Power: 15	Stillen has a horrible reputation. The way they treat customers is just retarded. The only thing I bought from them is the lip and I am not planning to do anymore business with them after hearing so many **** reviews. A company this big treating customers like this should not be supported by the community. __________________ 2009 Platinum Graphite Touring [ Sport Package ¦¦ Navigation ¦¦ 7 Speed Automatic ] [ Berk ¦ H&R ¦ ONEighty ¦ K&N ¦ Stillen ¦ Eibach ¦ Cobb ¦ Ichiba ¦ Hankook ]

03-08-2012, 02:14 PM	#27 (permalink)
Reaper42 A True Z Fanatic Join Date: May 2009 Location: Chicago, IL Posts: 1,030 Drives: GetLucky370 Rep Power: 18	I bought a front splitter from stillen the other week, during presidents day weekend. They had a promotion for like 10% or 5% off any orders that weekend, all you had to do was enter a promotional code at checkout (like thousands of other internet stores) except when I did this, no discount was taken off my total. So trying to be smart I called stillen up to inquire why the discount wasnt being taken off. I was told that the discount doesnt come off until they process the credit card payment which is the day they ship my item. I was told not to worry, that my cc would be charged the discounted price. Lo and behold a few days later when the lip shipped, my cc statement showed a charge for the full price. I will back this thread up in saying that Stillen is gunna catch a BAD rep for this kind of service. Which is so dissapointing. If only I could run a company like Stillen...... __________________ Sponsor roll call: Get Lucky Brand \| TOYO TIRES \| Element Graphics \| Unique Fabrication Follow on fb- Jon Sackett and Instagram @GetLucky370 GetLucky370

03-08-2012, 02:58 PM	#29 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Good way to run a company into the ground, But like you said people still buy from them. If I was not told I would have been able to get the Stillen bucks( Front pads and rotors) I was going GTM.. Wish I went GTM anyway now, :/ __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

03-08-2012, 03:09 PM	#30 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 29	A lot of Stillen bashing lately. I'm staying neutral on this one, but this isn't the right way to treat a supporting forum sponsor. Bad experience or not, I think for the most part, stuff like this should get resolved privately. OP, not to be a ****, but did YOU ever try calling the guy back? Just playing devil's advocate, but think about it from thier point of view. They usually put this kind of stuff in writing and most likely the promotion was through Stillen directly. If anything, you are technically not entitled to that promotion since you yourself have admitted you purchased through a third party. You not knowing isn't reason enough. Your gripe with getting that amount should really be with the third party vendor and not Stillen since YOU decided to purchase it with them. To get this resolved, which I'm assuming is the reason for this thread, I would contact Stillen again and ask to speak with the manager or contact the third party vendor. Get names, so if you have to call again you'll know who to ask for. All this thread does is make you look someone seeking entitlement because you spent 4 grand on 4 grand worth of products (subjectively) and want more from them. I guess the lesson here is to read the fine print. I hope they resolve this for you. __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography]

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03-08-2012, 01:59 PM	#22 (permalink)
Red__Zed A True Z Fanatic Join Date: Jul 2010 Location: window seat Posts: 28,940 Drives: Mostly on two wheels Rep Power: 120	Pretty sure that promotion was only for direct purchases...