new/unboxed Fast Intentions Exhaust & OEM Intake

sunjian_auto · 10-10-2015, 12:58 AM

Quote:

Originally Posted by Zbrah

Probably a silly question but I'm wondering if it is possible to return your exhaust to FI for a refund? I'm sure there is a long line of people waiting for their order.

Hi Zbrah, good question. The first thing I did was to get in touch with Kevin at Fast Intentions regarding the possibility of returning the exhaust. Sadly my exhaust had left the FI facility 6 hours prior to my accident. Since the exhaust has already shipped, the order can no longer be canceled (if the order hasn't left FI facility, buyer can cancel the order. However the initial $300 deposit is non-refundable). Kevin also explained to me that per their Return Policy, buyer has 30 days to return the Brand New exhaust (condition as never installed/modified or run on a vehicle). But I will be charged with 25% restocking fee plus the return shipping. Therefore, Kevin and I both agree it'll be better to sell it on the forum and he is very kind to help me validate my purchase as original from Fast Intentions under this thread.

Infidel · 10-11-2015, 11:27 AM

I once sold a really nice helmet on ebay to a woman who was gifting it to her father. A day before I was to ship the helmet she emailed me to inform me that her father was killed on his motorcycle a day earlier and it would destroy the family to see the helmet show up in the mail. I usually don't give refunds but I didn't want to deal with this kind of karma and issued her money back minus ebay/paypal fees.

GLWS a great exhaust. Don't except low ball offers, it's in very high demand. I absolutely love mine.

Quote:

Originally Posted by sunjian_auto

Hi Zbrah, good question. The first thing I did was to get in touch with Kevin at Fast Intentions regarding the possibility of returning the exhaust. Sadly my exhaust had left the FI facility 6 hours prior to my accident. Since the exhaust has already shipped, the order can no longer be canceled (if the order hasn't left FI facility, buyer can cancel the order. However the initial $300 deposit is non-refundable). Kevin also explained to me that per their Return Policy, buyer has 30 days to return the Brand New exhaust (condition as never installed/modified or run on a vehicle). But I will be charged with 25% restocking fee plus the return shipping. Therefore, Kevin and I both agree it'll be better to sell it on the forum and he is very kind to help me validate my purchase as original from Fast Intentions under this thread.

sunjian_auto · 10-12-2015, 01:32 AM

Quote:

Originally Posted by Infidel

I once sold a really nice helmet on ebay to a woman who was gifting it to her father. A day before I was to ship the helmet she emailed me to inform me that her father was killed on his motorcycle a day earlier and it would destroy the family to see the helmet show up in the mail. I usually don't give refunds but I didn't want to deal with this kind of karma and issued her money back minus ebay/paypal fees.

GLWS a great exhaust. Don't except low ball offers, it's in very high demand. I absolutely love mine.

Sorry to hear that kind of tragedy happened. I'm just thankful that I walked away no harm. and thank you for your suggestions Infidel. I am not gonna drop the price lower. I already have two buyers on the shipping waitlist. I just don't have the time nor car to get people quotes for shipping yet...

barncobob · 10-13-2015, 08:31 AM

what city are u in, I might drive and pick it up from sacramento

sunjian_auto · 10-14-2015, 12:07 AM

Quote:

Originally Posted by barncobob

what city are u in, I might drive and pick it up from sacramento

I am in Sunnyvale. 94086. Also responded your email with my phone number in case you need to get hold of me.

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10-13-2015, 08:31 AM	#4 (permalink)
barncobob A True Z Fanatic Join Date: Sep 2015 Location: hangtown, CA Posts: 1,164 Drives: 16 370Z auto Rep Power: 590	what city are u in, I might drive and pick it up from sacramento