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Crap. New Windshield time :(

Originally Posted by kenchan flashburn- if that was me, i would've included my insurance guy.... let them handle the finances and discussions, etc. GL though! My insurance company is aware

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Old 03-01-2012, 03:53 PM   #1 (permalink)
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Originally Posted by kenchan View Post
flashburn- if that was me, i would've included my insurance guy.... let them handle the finances and discussions, etc. GL though!
My insurance company is aware of the damage and they have pictures. They told me to try going directly through Safelite because it would just be easier and quicker, especially since the damage is under my deductible (I'd have to get reimbursed afterwards). This *should* potentially work out better since I won't have to worry about getting any money back.
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Old 03-01-2012, 04:45 PM   #2 (permalink)
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When I had mine done I took it out myself and then let our glass company install it and then I buttoned it up.
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Old 03-01-2012, 04:51 PM   #3 (permalink)
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Originally Posted by flashburn View Post
My insurance company is aware of the damage and they have pictures. They told me to try going directly through Safelite because it would just be easier and quicker, especially since the damage is under my deductible (I'd have to get reimbursed afterwards). This *should* potentially work out better since I won't have to worry about getting any money back.
cool. so you have pictures and everything documented right?
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Old 03-01-2012, 05:03 PM   #4 (permalink)
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Safelite is the worst glass company.
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Old 03-01-2012, 05:05 PM   #5 (permalink)
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Is most aftermarket glass better quality that Nissan? And how would you know?
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Old 03-01-2012, 05:09 PM   #6 (permalink)
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Is most aftermarket glass better quality that Nissan? And how would you know?
It seems the same to me. I already got a couple chips on my aftermarket windshield after only a few weeks, just like my OEM windshield.
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Old 03-01-2012, 05:29 PM   #7 (permalink)
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Is most aftermarket glass better quality that Nissan? And how would you know?
Chris oem glass is better.
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Old 03-01-2012, 05:34 PM   #8 (permalink)
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Originally Posted by Baer383 View Post
Chris oem glass is better.
Proof?
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Old 03-01-2012, 05:43 PM   #9 (permalink)
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Proof?
I'm not going to sit here and type out proof ,our bodyshop owns it's own glass co. and some of there techs came from Safelite and told me what goes on and that's enough for me.
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Old 03-01-2012, 05:45 PM   #10 (permalink)
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I'm not going to sit here and type out proof ,our bodyshop owns it's own glass co. and some of there techs came from Safelite and told me what goes on and that's enough for me.
Okay, whatever you say.
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Old 03-03-2012, 06:36 AM   #11 (permalink)
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Originally Posted by flashburn View Post
Proof?

Would have to see where they got the OEM to support the quality hypothesis. If I was given the choice between PPG (who does a lot of glass) vs. stock made in China Safelite glass, I want PPG. This isn't to slam any and all things imported from China, but there are many products that are made on the cheap overseas in volume that happen to come from there. I was told that the Safelite glass was one of them by an employee.

I have had 3 replacements on my 2002 WRX via Safelite. Why three? Well first one didn't last all that long since there were quality issues in the glass (didn't seal...is that water coming in? why yes. Yes it is. Really guys?). They took care of that one, then a few years later crack #2. I used the same place (drive in, wait vs. at home/mobile). I had no real choice unless I went out of pocket with my insurance (USAA at the time, not some chump company). In all honesty the last one they put it didn't seal well either (can hear wind hiss in one corner) but it doesn't leak and I am tired of dealing with them.

Compared to the 2002 Subaru OEM glass, the replacements used simply did not have the same quality. Appearance, ease of chipping (how quickly does the glass start to pit? All cars as subject to micro-meteors when driving )

*My* experience is that Safelite uses **** glass but we often have no alternative because of the thieves ^D^D^D^D^D^D insurance companies have colluded with this company. If you try go elsewhere (say a local glass shop that uses PPG) you often get a hard time.

Its possible like paint, most OEMs are using thinner/cheaper glass now. I had original glass on my Miata. Pitted to hell, but it hit with plenty of highway rocks over 155K miles and was still chugging after 20 years. It did deserve a new windshield but I did not find a place I trusted to use good glass by the time I got sold it.

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Old 03-03-2012, 09:18 AM   #12 (permalink)
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When I had my glass in a previous car replaced it was my choice as to the glass I wanted used. OEM or replacement. I chose OEM because I not only believed it was better quality but it also had the original markings. I had to wait a few weeks extra to get it. This was paid through my insurance Geico and installed by Safelite. I told Safelite what I wanted and that's what I got.
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Old 03-01-2012, 05:37 PM   #13 (permalink)
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Safelite called. They told me they have a guy who does 350/370's and they know exactly what is involved. Before I even told them all that I was worried about, they described the process and that they had yet to crack the pillar finishers. They are having me bring them the car vs. having the mobile service come to me because they told me their guys at the shop usually take a bit more time than the mobile guys. Made me feel a lot better. Total cost is $500 to me, $7XX actual, I was told. They will have an OEM windshield on hand Monday, and I am to come in Tuesday. Still nervous about it, but it's not like I have a choice, and they SEEM to know what they are talking about.

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Old 03-01-2012, 10:35 PM   #14 (permalink)
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Old 03-01-2012, 10:39 PM   #15 (permalink)
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