Pleasent dealership experience

igota21incher · 03-03-2012, 11:29 PM

I want to personally commend Nissan of Smithtown on long island for a more than exceptional service experience. Every issue I had was dealt with a no haggle attitude and done in a timely manner. Even a an issue that was not under warrantee was resolved in my favor at no cost to me. They surely went above and beyond for the customer, and from what I hear they are mod friendly. I want to personally thank Frank for the big help that he was.

Nick911sc · 03-03-2012, 11:39 PM

Got your seat belts fixed? Glad to hear you had a good experience.

igota21incher · 03-04-2012, 12:26 AM

That and a whole lot more. Definitely by far the best dealership experience I've had.

nmjaxx9 · 03-04-2012, 03:27 PM

See not all Nissan dealerships are bad......

Glad you had a good experience though.

LakeShow · 03-05-2012, 04:58 PM

Most dealers are bad, probably 90-95%. Trust me I've been to a lot of dealers of all different manufacturers from sales to service.

kielbasa16 · 03-05-2012, 05:29 PM

Back when I was buying my 09 Z a salesman from Smithtown knew nothing about the car he was trying to sell me. He tried to tell me that the Sport Package was only availble for the Touring model and I had to tell him what MSRP and invoice pricing were.

Bottom line, it depends on the individual you deal with. I am glad you had a good experience, we need more good Nissan dealerships on Long Island!

LakeShow · 03-05-2012, 06:41 PM

Smithtown was actually a dealer who refused to let me test drive the Z when they had 5 new on the lot. Oh well every experience is different.

igota21incher · 03-05-2012, 09:18 PM

guys, i'm talking about the service department... not sure about the sales team

nmjaxx9 · 03-05-2012, 09:48 PM

Quote:

Originally Posted by LakeShow

Most dealers are bad, probably 90-95%. Trust me I've been to a lot of dealers of all different manufacturers from sales to service.

You might have just had bad luck my friend.

nmjaxx9 · 03-05-2012, 09:51 PM

Most CT dealers are down to earth and very cool, yes I have run into one two or maybe 3 bad dealers, but the 4th one is bound to be good, surprisingly the place I bought my Z from in NJ was given bad reviews by other members here, but I had one of the best buying experiences, so I think it sometimes depends on the individual as well. If you are pleasant, calm, and collected, you should have a good experience, even if the dealer annoys you. But if you start throwing a fit, and get worked up about it,....well you are bound to have a bad time.

kielbasa16 · 03-06-2012, 09:24 AM

Quote:

Originally Posted by igota21incher

guys, i'm talking about the service department... not sure about the sales team

True, sales and service departments can be very different experiences.

red6spd · 03-06-2012, 11:25 AM

Service department there is great. Worst service department I ever went to Nissan 112

03-03-2012, 11:29 PM	#1 (permalink)
igota21incher Base Member Join Date: Dec 2008 Location: new york Posts: 100 Drives: 07 civic Rep Power: 17	Pleasent dealership experience I want to personally commend Nissan of Smithtown on long island for a more than exceptional service experience. Every issue I had was dealt with a no haggle attitude and done in a timely manner. Even a an issue that was not under warrantee was resolved in my favor at no cost to me. They surely went above and beyond for the customer, and from what I hear they are mod friendly. I want to personally thank Frank for the big help that he was.

03-05-2012, 04:58 PM	#5 (permalink)
LakeShow A True Z Fanatic Join Date: Dec 2010 Location: L.I., NY Posts: 5,307 Drives: Everything Rep Power: 26	Most dealers are bad, probably 90-95%. Trust me I've been to a lot of dealers of all different manufacturers from sales to service. __________________ \|2013 Audi S4\|Ibis White/Black\|S-Tronic P+\| \|2013 370z\|PearlWhite/Persimmon\|Touring/Sport/Nav\|F.I. CBE 18" CF\| \|Sold\|2011 370z\|Gun Metallic\|Touring/Sport/Nav\|

03-05-2012, 05:29 PM	#6 (permalink)
kielbasa16 Track Member Join Date: Jun 2009 Location: NY Posts: 770 Drives: 09 Blk Z Spt Rep Power: 17	Back when I was buying my 09 Z a salesman from Smithtown knew nothing about the car he was trying to sell me. He tried to tell me that the Sport Package was only availble for the Touring model and I had to tell him what MSRP and invoice pricing were. Bottom line, it depends on the individual you deal with. I am glad you had a good experience, we need more good Nissan dealerships on Long Island! __________________ Mag Black Kielbasa

03-05-2012, 06:41 PM	#7 (permalink)
LakeShow A True Z Fanatic Join Date: Dec 2010 Location: L.I., NY Posts: 5,307 Drives: Everything Rep Power: 26	Smithtown was actually a dealer who refused to let me test drive the Z when they had 5 new on the lot. Oh well every experience is different. __________________ \|2013 Audi S4\|Ibis White/Black\|S-Tronic P+\| \|2013 370z\|PearlWhite/Persimmon\|Touring/Sport/Nav\|F.I. CBE 18" CF\| \|Sold\|2011 370z\|Gun Metallic\|Touring/Sport/Nav\|

03-06-2012, 11:25 AM	#12 (permalink)
red6spd A True Z Fanatic Join Date: Apr 2010 Location: Long Island NY Posts: 3,277 Drives: 2010 Z Coupe M6 SPT Rep Power: 21	Service department there is great. Worst service department I ever went to Nissan 112 __________________ 2010 Base+Sport 6spd: Stillen G3, FI Non-Resonated CBE, FI Non-Resonated Test Pipes, UpRev Tuned, Custom 24R Oil Cooler, JDM Rear Fog-OEM Harness. ???Whp ???WTQ (Will find out come spring time)

03-03-2012, 11:39 PM	#2 (permalink)
Nick911sc A True Z Fanatic Join Date: Feb 2009 Location: Long Island, New York Posts: 1,698 Drives: 2010 Nissan GT-R Rep Power: 20	Got your seat belts fixed? Glad to hear you had a good experience.

03-04-2012, 12:26 AM	#3 (permalink)
igota21incher Base Member Join Date: Dec 2008 Location: new york Posts: 100 Drives: 07 civic Rep Power: 17	That and a whole lot more. Definitely by far the best dealership experience I've had.

03-04-2012, 03:27 PM	#4 (permalink)
nmjaxx9 A True Z Fanatic Join Date: Jul 2011 Location: Middletown, Ct Posts: 5,853 Drives: 2011 Nissan 370z Rep Power: 26	See not all Nissan dealerships are bad...... Glad you had a good experience though.

03-05-2012, 09:18 PM	#8 (permalink)
igota21incher Base Member Join Date: Dec 2008 Location: new york Posts: 100 Drives: 07 civic Rep Power: 17	guys, i'm talking about the service department... not sure about the sales team

03-05-2012, 09:51 PM	#10 (permalink)
nmjaxx9 A True Z Fanatic Join Date: Jul 2011 Location: Middletown, Ct Posts: 5,853 Drives: 2011 Nissan 370z Rep Power: 26	Most CT dealers are down to earth and very cool, yes I have run into one two or maybe 3 bad dealers, but the 4th one is bound to be good, surprisingly the place I bought my Z from in NJ was given bad reviews by other members here, but I had one of the best buying experiences, so I think it sometimes depends on the individual as well. If you are pleasant, calm, and collected, you should have a good experience, even if the dealer annoys you. But if you start throwing a fit, and get worked up about it,....well you are bound to have a bad time.

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